We bought our wedding rings from Irish Jewelry Craft. The prices were good. The rings were beautiful. The customer service was exceptional. Luke was there all the way assisting with the customs pro... See more
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Outstanding Service!! Ordered an emerald and diamond claddagh wedding ring set for my wife for Christmas. Luke reached out to confirm size and did everything he could to get it shipped before X-mas.... See more
If I could give 500 stars, I would! Irish Jewelry Craft sets the standard in excellent craftsmanship and an above-and-beyond customer service experience. Am completely thrilled with the St. Brigid’s... See more
All in all, a great purchase. I only gave 4 (and not 5) stars because the communication around shipping was not so great. I was unable to acquire a tracking number until 11 days after purchase, once... See more
Company details
Written by the company
Céad míle fáilte! (A hundred thousand welcomes) Authentic Irish jewellery, hallmarked in Dublin and handcrafted by master jewellers, carrying 400 years of Celtic meaning from our family to yours. "We don't mass-produce. Each piece is individually crafted, hallmarked by the Dublin Assay Office, and inspected by hand before it leaves our workshop." When you wear Sheodra, you carry a little piece of Ireland's soul. Who We Are A Dublin family, rooted in Ireland since 1913 We are Luke & Linda Rafferty, born and raised in Dublin, with ancestral ties across the Emerald Isle: Kerry, Donegal, Meath and Longford. A traditional cottage in Co. Longford, Greenfield House, has been in the Malone family for five generations. It's steeped in Irish history, and where we still spend cherished summer days with family and friends. The Craft Designed by five of Ireland's finest houses Our master jewellers have been crafting Irish jewellery for over 80 years, bringing you a piece of Ireland from our home to yours. Each piece is rich in Celtic culture and created with the utmost attention to detail. Every piece is hallmarked at the Assay Office in Dublin Castle, guaranteeing the quality and authenticity of what you wear.
Contact info
Unit E2 Nutgrove Office Park, Rathfarnham, Dublin 14, D14 H7D0, Dublin, Ireland
- +353 1 6855630
- customer-services@sheodra.com
- sheodra.com
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The wonderful people I spoke to on the…
The wonderful people I spoke to on the phone. The tracking of this item was fantastic. Thank you so much
Superlative in every way
If I could give 500 stars, I would! Irish Jewelry Craft sets the standard in excellent craftsmanship and an above-and-beyond customer service experience. Am completely thrilled with the St. Brigid’s cross that was purchased as a gift. Thank you Irish Jewelry Craft, you have a customer for life!
Irish Jewelry's customer service is top…
Irish Jewelry's customer service is top rate. When there was a problem with my order they got back to me with great haste and worked out a solution quickly.
Highest Recommendation
Luke made my purchase amazing. He was helpful and super nice. He made sure that everything was done exactly as i requested and made sure I was happy on delivery.
Beautiful earrings
Beautiful earrings! My girlfriend loves them and wears them daily.
The jewelry is beautiful
The jewelry is beautiful. Thank you for all the communications. Wonderful working with you.
Have a great day!
Rachel
Personalized customer service
Appreciate the personal connection to address potential 'loss in shipment' of the item we ordered. Luke was great!
Outstanding Service!! Thank you Luke!
Outstanding Service!!
Ordered an emerald and diamond claddagh wedding ring set for my wife for Christmas. Luke reached out to confirm size and did everything he could to get it shipped before X-mas. I had some issues with ring caught in customs in US but Luke was on top off it helping me so it could get released. We got it in time for Christmas and I’ve never had better customer service from beginning to end and the jewelry was beautiful as well and made my wife’s holiday!!
Shipping was quick
Shipping was quick. The ring sizer worked perfectly. She said yes!
Crossmanship and quality .
Well, the pendant was beautiful well made.
And Still somewhat Unique. Excellent crossmanship And quality. And the website was well laid out , Lots of beautiful Choice selections.
They were attentive throughout the…
They were attentive throughout the entire process. The ring was delivered timely and the end product was amazing.
Purchased incorrect size
Purchased incorrect size. Exchanging was very easy.. Everything arrived he a timely manor and was beautifully wrapped.. I will purchase from them again .
Prompt courteous service I will make future purchases
We bought our wedding rings from Irish…
We bought our wedding rings from Irish Jewelry Craft.
The prices were good. The rings were beautiful.
The customer service was exceptional. Luke was there all the way assisting with the customs process and keepnig me informed about where the rings were during transit. I would definately use them again.
Bryan R. - Massachusettes. USA
Excellent product (earrings are…
Excellent product (earrings are beautiful) and service!
Thank You so much.
The ring that I ordered was beautiful
The ring that I ordered was beautiful! A perfect anniversary gift for my hubby. The shop owner even called me regarding my sizing and his advice was perfect also. Great shop!!
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