Sheppeygasservices Reviews 

7
TrustScore 4.5 out of 5

4.3

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Company details

  1. Gas engineer
  2. Gas company
  3. Central Heating Service
  4. Heating service

Written by the company

Welcome to Sheppey Gas Services, the Isle of Sheppey’s dedicated heating and boiler specialists. Run by Steve and Clare, we are an independent, family-focused team based right here in Minster on Sea. With over 25 years of hands-on expertise in the gas industry, we pride ourselves on keeping homes across ME11 and ME12 warm, safe, and running efficiently. Unlike general tradesmen who spread themselves thin across all aspects of plumbing, we specialize strictly in gas and heating. This focused expertise means faster diagnostics, higher-quality repairs, and honest, reliable advice for your central heating system. Our core services include fast 7-day emergency boiler repairs, complete boiler installations, landlord gas safety checks, and comprehensive system maintenance. We are incredibly proud to offer our exclusive £49.99 Annual Boiler Service, available strictly to Isle of Sheppey residents. We know that a healthy boiler means a warm, safe home. Our transparent, no-hidden-costs pricing ensures that looking after your heating doesn't have to break the bank. We believe that catching a small issue today can save you from an expensive breakdown bill tomorrow. As a fully Gas Safe Registered company (Registration: 664458), your family's safety is our absolute top priority. We built our reputation on a foundation of honesty, rapid response times, and exceptional customer care. From the very first phone call with Clare to the moment Steve completes the job—ensuring we never leave a mess behind—we aim to provide a stress-free, 5-star experience every single time. Whether you need urgent leak investigations, a routine service, or honest advice on your heating system, you can rely on us. Read our reviews to see why your neighbors trust us, and give us a call today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

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4-star
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4.3

All reviews

(7)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I was lucky enough to find steve

I was lucky enough to find steve. He removed my gas cooker in my caravan. Steve went far and beyond doing the job, and even went under my caravan to complete the job. Steve is very friendly and professional and I would have no hesitation in calling Steve again

12 June 2026
Unprompted review
Sheppeygasservices logo

Reply from Sheppeygasservices

Thank you so much for this it really means a lot to us. We always try to go the extra mile to get the job done properly. We’re so pleased with how it went, and we’d be delighted to help again whenever you need us. Thank you for the kind words and the recommendation.

Rated 5 out of 5 stars

Great service

Great service! Steve came out to fix my boiler and was quick, efficient, and highly professional. He provided same day service, which was an absolute lifesaver. I would highly recommend his services.

20 May 2026
Unprompted review
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Reply from Sheppeygasservices

Thank you we’re really glad we could get your boiler sorted the same day. A breakdown is never convenient, so getting out fast and getting you back up and running is exactly what we aim for. We appreciate the recommendation, and we’re just a call away whenever you need us.

Rated 5 out of 5 stars

The team at sheppey gas are excellent

The team at sheppey gas were very polite and carried out an excellent job in a clean and professional manner. I will never go to anybody else after my experience with this team and I would highly recommend their services to anybody looking for gas works.

13 June 2026
Unprompted review
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Reply from Sheppeygasservices

Thank you so much this really means a lot to us. As a family run business, looking after people properly and leaving a home clean and tidy is everything to us, so it’s wonderful to hear that came through. Knowing you’d never go anywhere else is the best compliment we could ask for. We’re always here whenever you need us thank you for the lovely recommendation.

Rated 5 out of 5 stars

Absolutely exceptional experience

Absolutely exceptional experience. Second time I have had the pleasure of dealing with Sheppey Gas, and the first excellent experience wasn't a fluke or a flash in the pan. They really are customer needs based and look after you no matter what you throw at them. Keep it up guys.

11 July 2026
Unprompted review
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Reply from Sheppeygasservices

Thank you having us back a second time means more than any first review could. Knowing the first visit wasn’t a one off and that you’d trust us again is exactly what we aim for. We always do what right with whatever problem comes up. Really appreciate you taking the time to do a review, and we will see you next time!

Rated 5 out of 5 stars

Amazing and fast service and very…

Amazing and fast service and very friendly would definitely recommend

1 July 2026
Unprompted review
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Reply from Sheppeygasservices

Brilliant, thank you! Glad we could get you sorted quickly. The recommendation means a lot cheers!

Rated 5 out of 5 stars

Absolutely the best goes above and…

Absolutely the best goes above and beyond

13 July 2026
Unprompted review
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Reply from Sheppeygasservices

That’s made our day thank you! Going the extra mile is just how we like to work. Really appreciate you taking the time, and we only a call away whenever you need us.

Rated 5 out of 5 stars

Reasonably priced registered gas engineer

Stephen came and serviced my gas boiler and gas hob.
He is a nice, knowledgable engineer who leaves things clean and tidy and is also on the gas safe register.
His prices are very reasonable and my only regret is not finding him sooner

13 July 2026
Unprompted review
Sheppeygasservices logo

Reply from Sheppeygasservices

Thank you so much for taking the time to leave this it genuinely means a lot. Leaving a home clean and tidy and giving honest, straightforward advice is exactly how I like to work, so it’s great to hear that came through. I’m really glad you’re happy with the boiler and hob service, and that the pricing felt fair. It was a pleasure to help and I’ll be here whenever you need me. Thanks for choosing a local Gas Safe engineer here on the Isle of Sheppey.

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