Sherborne Turf Reviews 

465
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the turf, rich top soil, and various landscaping products, praising the prompt, highly efficient delivery service. Reviewers also deeply appreciate the helpful, friendly staff and professional drivers who consistently go above and beyond to place heavy loads exactly where needed. Though some customers noted minor logistical drawbacks, such as occasional delivery placement issues, single-use packaging bags, or uncertain arrival times. Despite these few specific points, consumers remain overwhelmingly satisfied with the reliable services provided and plan to return for future garden projects.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the polite phone... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the excellent condition... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional efficiency, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Sherborne Turf. We ordered 2 bulk bags of top soil on Wednesday and it was delivered on Friday. The top soil is superb quality and we are using to fill recently completed raised... See more

Rated 5 out of 5 stars

Really happy with the service and advice we received from Sherbourne Turf. We were recommended them from someone and I would definitely recommend them too. The helpful tips we got about laying the tur... See more

Company replied

Rated 5 out of 5 stars

A perfect roll of turf. Dispatched quikly. The down side was that the courier delivered next dior hidden behind their bin so I could not loft the parcel to my house as i am frail.this was not acc... See more

Company replied

Rated 5 out of 5 stars

Efficient friendly reception staff. Excellent delivery driver who found our sign marking where to lift our topsoil bag over our hedges. Also the driver came early to enable us to start work.


Company details

  1. Turf and Soil Supplier
  2. also in
  3. Garden centre
  4. Lawn irrigation equipment supplier
  5. Mulch supplier
  6. Seed Supplier
  7. Topsoil supplier

Written by the company

For over fifty years Sherborne Turf have been supplying the best quality, locally grown turf, grown and cut from our local fields plastic netting free and TGA approved. Open to both the trade and the general public, we offer a wide range of garden and landscaping supplies including our premium soil, compost, bark, mulch, sand, aggregates as well as a selection of gardening and landscaping tools and machinery from well known brands such as Niwaki, Chelwood, EGO Power Plus, and Draper. The majority of our loose products are not only local, but from recycled and renewable sources. We offer a self-service refill station with our carriable, reusable bags so customers can get exactly the amount they need at fantastic prices. In the trade? Apply for a Trade Account and qualify for great discounts. The more you order, the more you save. We provide materials for the biggest landscaping projects to the smallest allotment. Delivered to your door, or pick up from our yard. Need help with your lawn or garden? Give us a call on 01935 850388, email us at enquiries@sherborneturf.co.uk, or message us online Shop local, save money and help the environment with Sherborne Turf.


Contact info

4.9

Excellent

TrustScore 5 out of 5

465 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(465)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality soil and compost.

First time purchaser, we called in to see what was available. Very helpful staff, showed us the different soils and compost.
Ordering was quick and efficient. Premium topsoil and mushroom compost very good quality.
Would have no hesitation of buying other goods from them.

27 March 2025
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Reply from Sherborne Turf

Thank you for your review. We are pleased to hear you were pleased with our products and service. We hope to hear from you again soon.

Rated 5 out of 5 stars

Efficient and friendly ordering

Efficient and friendly ordering, confirmation and delivery of a quality product. Thanks.

27 March 2025
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Reply from Sherborne Turf

Thank you for your review. We are delighted to hear you received a efficient & friendly service from our sales team and also rate the product supplied.

Rated 5 out of 5 stars

The good quality of communication…

The good quality of communication helped me plan my day around the delivery.
The quality of the mulch is excellent. Delivery was carried out smoothly and without a hitch.
Thank you

6 March 2025
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Reply from Sherborne Turf

Thank you for the review. We really appreciate your feedback. So pleased to hear you are happy with our services and product.

Rated 5 out of 5 stars

Excellent

Quick delivery, helpful admin team and excellent delivery driver. Would certainly recommend their services.

5 March 2025
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Reply from Sherborne Turf

Thank you for your review. We really appreciate it. We are so glad to hear you would recommend our services.

Rated 5 out of 5 stars

Compost delivery

Delivered to date and time, positioned where required for easy access. Quality compost and value for money.

2 March 2025
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Reply from Sherborne Turf

Thank you for your review. We are happy to hear you were pleased with our products & service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Soil ordered was as described and arrived on schedule. Delivery man was helpful and quick to unload. Upon re-ordering I made an error, which was quickly spotted by the back office team and addressed without fuss or inconvenience. Well done, I will be ordering again.

26 February 2025
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Reply from Sherborne Turf

Thank you so much for the review. It is great to hear you received such a good service. We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Knowledgeable helpful Staff

Knowledgeable helpful Staff. Hassle free purchase with helpful staff. Collection and loading assisted again by staff who were happy to help.

17 February 2025
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Reply from Sherborne Turf

Thank you so much for the review. It is great to hear such good feedback about our staff.

Rated 5 out of 5 stars

Fuss Free Order

Fuss free order quickly received and well packaged.

8 February 2025
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Reply from Sherborne Turf

We are delighted to hear you are happy with our service.

Rated 5 out of 5 stars

Best price online

Best price online and very quick delivery

11 February 2025
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Reply from Sherborne Turf

We are really happy to hear you were pleased with the price and delivery service.

Rated 5 out of 5 stars

Straight forward ordering and delivered…

Straight forward ordering and delivered on time. Followed instructions to the letter. couldnt be easierMany thanks

29 January 2025
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Reply from Sherborne Turf

Many thanks for the review. We really appreciate your feedback and hope you will use us again in the future.

Rated 5 out of 5 stars

Ordering process was easy

Ordering process was easy. Customer service answered the one question I had before I ordered online.
The delivery driver (Martin) was excellent and unloaded the 6 bulk bags in different locations to help me.
Will definitely be using again.

28 January 2025
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Reply from Sherborne Turf

Thank you for taking the time to review our service. We really do appreciate it. We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Great customer service and delivery

Great customer service and delivery. Kept me updated throughout and gave the option of delivery am/pm on the day. We had general purpose soil and premium soil delivered. Both soil types were excellent, no stone or weeds. Will definitely use Sherborne Turf again. Thoroughly recommend them.

2 February 2025
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Reply from Sherborne Turf

Thank you so much for the great review. We really appreciate you taking the time to do this. It is great to hear that both products were of excellent quality and you will use us again.

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