Sherpa Online Reviews 

964
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the tutors for their knowledge, support, and ability to build confidence, making interactions pleasant and productive. Many highlight their effectiveness in adapting lessons, explaining complex concepts clearly, and helping students achieve excellent results and significant progress. The personalized approach and dedication of the staff are frequently mentioned as key to student success and improved understanding. The company's platform is widely appreciated for being easy to use, well-organized, and professional, making everything effortless. Customers consistently highlight the smooth, informative, and welcoming onboarding and introduction processes, which are described as stress-free. Reviewers also commend the prompt and helpful customer service, which contributes to a positive overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, patience, and knowledge.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, patience, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son studied with Harry M for GCSE Triple Science and he learnt a lot from him! His wisdom and expertise was extremely beneficial for my son's exams in not just the subject content but also tips for... See more

Rated 5 out of 5 stars

Naomi provided great support to my daughter during the last 6 months of her A level Business study. During the introductory session she took time to understand her needs to ensure there was a good mat... See more

Rated 5 out of 5 stars

Over the time our daughter Grace has been tutored by Sam her maths skills and confidence have grown significantly. From a girl believing she was struggling and asking for help she has developed into... See more

Rated 5 out of 5 stars

I have used Sherpa for my daughters to support them at both GCSE & A Level. The booking system is very user friendly and my daughters could log & join the lessons without any problems. It was also eas... See more


Company details

  1. Private Tutor
  2. Tutor

Information provided by various external sources

Sherpa are here to help you find the right tutor for you and your busy schedule, to help you along your learning journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

964 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(964)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helpful and considerate

Booked an introductory session with a tutor, but it didn’t go ahead for some reason; so it felt like a waste of time. They’ve followed up and offered help to find a new tutor; which is helpful.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Tutor

Hafsa has tutored my son and he found the session very beneficial. Hafsa ease of teaching and building a rapport was excellent. Thank You Steph

19 February 2025
Unprompted review
Rated 5 out of 5 stars

I recently joined Sherpa as an online…

I recently joined Sherpa as an online teacher and wanted to share my positive experience with their onboarding process. The initial session was thoroughly professional and informative, covering everything I needed to know to get started on the platform.
The onboarding team took the time to walk me through the platform's features and teaching requirements. What impressed me most was how well-structured and comprehensive the session was - they clearly have experience in getting new teachers up to speed efficiently.
The information was presented in a clear, easy-to-follow manner, and there was plenty of opportunity to ask questions. They provided practical examples and tips that I know will be valuable as I begin teaching on the platform.
Overall, the onboarding experience has given me confidence in my decision to join Sherpa as a teaching platform. It's clear they take their teachers' success seriously and invest in proper training from day one.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Payment system

I had payment issue but Sherpa online was able to solve my issue straight away. The customer service is great!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Tutor

Assiya is an excellent tutor and she is helping my son he said that she is excellent takes her time and doesn't go onto a topic before you don't understand what she has just explained. Overall, I am very pleased with Assiya's tutoring style.

16 December 2024
Unprompted review

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