First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had great experience with She Said Yes. All jewelry custom made arrived as ordered. I ordered several items and each one looks beautiful, great work, nice colours and I’m very happy. After I mad... See more
Company replied
So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. O... See more
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I found the perfect ring and was able to customize it to my preferences with the color of gold and stones because we are not diamond people. It was quick and easy and the site has regular discounts.... See more
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Company details
Written by the company
She Said Yes is a jewelry brand built on a double promise: love for each other and care for the planet. We specialize in engagement rings crafted with lab‑grown diamonds and 100% recycled gold. Every piece is conflict‑free, fully traceable, and ethically made. We believe a true commitment should not only shine on your finger but also help protect the world we share. From design to delivery, we walk with you through every meaningful moment. Because your “yes” deserves a symbol that is as responsible as it is beautiful.
Contact info
United States
- 1-888-300-2383
- service@shesaidyes.com
- shesaidyes.com
4.7
Excellent
942 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very affordable and cute designs
Very affordable and cute designs !
I love the sets that help guide you to which ring you’d like <3
2 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your review! We are so glad you enjoy our designs and that our curated sets helped you find a piece you love. We truly appreciate your support and look forward to helping you find your next favorite piece!
I received my ring today and I…
I received my ring today and I absolutely love it! Such a beautiful piece. I’ve just ordered my second one
2 April 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your wonderful review! We are absolutely thrilled to hear that your ring arrived safely and that you love it so much. Knowing that our jewelry has already inspired you to place a second order is the highest compliment we could receive. We truly appreciate your trust in our brand and look forward to preparing your next beautiful piece for you!
Reply from SHE SAID YES
Thank you so much for your kind words! We are delighted to hear that you had such a friendly experience with us, and we look forward to welcoming you back for your next purchase.
Reply from SHE SAID YES
Thank you for your feedback! We are so glad you had a seamless experience and enjoyed exploring our wide selection. We truly appreciate your support and look forward to welcoming you back again soon!
Beautiful ring
29 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback! We are delighted to hear that you are pleased with the design, and we look forward to your next visit.
Great price hope it comes in ok
28 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback. We are glad our pricing met your expectations and appreciate your trust in us. Our team is dedicated to the careful preparation of every order, and we look forward to your piece arriving. We are here to assist if you have any questions along the way.
Easy peezy.
25 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback! We are pleased to hear that you found the process so effortless, as we strive to make every experience a seamless one. We look forward to your next visit.
The website is super user friendly
The website is super user friendly. Great quality pictures. Checkout was seamless.
25 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback! We are delighted to hear that you found our website and high-quality imagery helpful, and that the checkout process was a seamless experience for you. We strive to make every step of the journey as clear and straightforward as possible. We look forward to your next visit!
Take your time and buy what you want.
Easy to shop and customize my wife’s ring.
24 March 2026
Unprompted review
Reply from SHE SAID YES
We are so glad the customization process made it easy to create something special for your wife. It is a privilege to help you design such a meaningful gift, and we appreciate you sharing your experience with us.
Website was very engaging and I was…
Website was very engaging and I was able to easily place my order.
23 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback! We are glad you found our website engaging and the ordering process seamless. We look forward to your next visit.
Had what I was looking for
Had what I was looking for. The payment plans they offer are really good. I will be using them again for sure
20 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for sharing your feedback. We are pleased to hear that you found the perfect piece and that our flexible payment options provided a seamless experience. It is a privilege to have your trust, and we look forward to welcoming you back in the future.
Excellent all round!
Excellent website, with so many choices and customisation options!!!
Customer service enquiry was dealt with quickly and politely- a very helpful team! I hope the ring is as beautiful in person as on the website!
20 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback. We are delighted to hear that you enjoyed our diverse selection and customization options, and that our team provided the prompt, helpful service we strive for. We share your excitement for the arrival of your ring and look forward to you experiencing it in person. We are here if you need any further assistance.
The prices are reasonable the rings are…
The prices are reasonable the rings are beautiful and the options are great
19 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your kind feedback. We are pleased to hear that you enjoyed our diverse selection and found a design that is as beautiful as it is accessible. We appreciate you sharing your experience and look forward to your next visit.
Customer service is great!
19 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback. We are delighted to hear that you had a positive experience with our team, as we strive to provide exceptional service at every stage. We look forward to being of service to you again in the future.
Very simple and plenty of styles to…
Very simple and plenty of styles to pick from
19 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback. We are pleased to hear that you found our selection diverse and our process effortless, as we strive to make finding the perfect style a seamless experience. We look forward to your next visit.
They said it was in stock
They said it was in stock. Took 4? Weeks to get. They get your order then they outsource it in China then ship it to you. The ironic part is it wasn't that great. Guess it was my fault for buying jewelery unseen.
18 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for sharing your feedback with us. We truly value your input, and we’re sorry to hear that your experience didn’t meet your expectations.
We’d like to clarify that all of our jewelry (except for sample sale items) is handcrafted made-to-order to ensure quality and customization for each customer. Because each piece is crafted after an order is placed, the production time can vary depending on the current order volume. This information is always displayed on our product pages and at checkout so customers know the estimated timeline before purchasing.
We understand that waiting can be frustrating, and we sincerely apologize if this wasn’t communicated clearly during your shopping experience. Our goal is to provide beautiful, high-quality jewelry, and we regret that this piece didn’t fully meet your expectations.
If you’d like to discuss your order further, please don’t hesitate to reach out to us directly at service@shesaidyes.com. We’d be happy to assist you.
Thank you again for giving us the opportunity to improve.
Very very good
18 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your feedback. We are pleased to hear that you had such a positive experience, and we look forward to your next visit.
Reply from SHE SAID YES
Thank you for your feedback. We are pleased to hear that you enjoyed our diverse selection and found our website's experience to be a total breeze. We look forward to your next visit.
Reply from SHE SAID YES
Thank you so much for your kind words about our rings and your lovely shopping experience—we truly appreciate it!
We noticed you left a 1-star rating by mistake, and we’d be incredibly grateful if you could kindly update it to reflect your positive experience.
We’ve tried reaching out via the platform but haven’t heard back. If you need any assistance, please feel free to contact us directly, and we’ll be happy to help.
Thank you again for your support!
I purchased my first aquamarine
I purchased my first aquamarine, emerald cut ring for a birthday present to myself this year. I loved it so much my husband surprised me with a matching necklace. Wonderful quality and the price is unbeatable. I am now in the processes of an anniversary band and having a hard time deciding. I have chosen to use the "try it on" process. What a wonderful way to make sure it is what I want. Thank you SSY. Jodie S.
15 March 2026
Unprompted review
Reply from SHE SAID YES
Thank you for sharing such a wonderful story, Jodie. We are honored to be a part of your birthday and anniversary celebrations, and it is a pleasure to hear that you are enjoying the quality and value of your collection.
We are delighted that our "Try It On" process is providing the clarity you need to choose your next piece. We look forward to your decision and to being of service to you and your husband again.
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