First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had great experience with She Said Yes. All jewelry custom made arrived as ordered. I ordered several items and each one looks beautiful, great work, nice colours and I’m very happy. After I mad... See more
Company replied
So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. O... See more
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I found the perfect ring and was able to customize it to my preferences with the color of gold and stones because we are not diamond people. It was quick and easy and the site has regular discounts.... See more
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Company details
Written by the company
She Said Yes is a jewelry brand built on a double promise: love for each other and care for the planet. We specialize in engagement rings crafted with lab‑grown diamonds and 100% recycled gold. Every piece is conflict‑free, fully traceable, and ethically made. We believe a true commitment should not only shine on your finger but also help protect the world we share. From design to delivery, we walk with you through every meaningful moment. Because your “yes” deserves a symbol that is as responsible as it is beautiful.
Contact info
United States
- 1-888-300-2383
- service@shesaidyes.com
- shesaidyes.com
4.7
Excellent
942 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SHE SAID YES
Thank you for your feedback! We're pleased to hear that you found our website easy to navigate. Your support is greatly appreciated, and we hope you enjoy your shopping experience with us!
Reply from SHE SAID YES
Thank you so much for your kind words! We're thrilled to hear that you love our jewelry. Our team takes great pride in creating beautiful pieces, and your satisfaction means the world to us. If you need assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Easy purchase and great deals love it
Easy purchase and great deals love it
27 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your amazing feedback! We’re delighted to hear that you found the purchasing process easy and enjoyed our deals. We strive to make every shopping experience seamless and rewarding. If you have any questions or need assistance in the future, we're here to help. We look forward to seeing you again soon!
Customizations are wow!
The customization is what really sold me! Finding rings that fit my finger size has been a struggle but not here, they have all sizes.
26 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your wonderful review! We're thrilled to hear that our customization options made a difference for you. We understand that finding the perfect fit is essential, and we're glad we could help you find rings in your size. Your satisfaction is our top priority, and we’re here to assist you whenever you need. We hope to see you again soon!
Very easy to order and a fantastic…
Very easy to order and a fantastic choice of beautiful jewellery! I’m really looking forward to receiving my necklace!
26 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your lovely review! We're so glad to hear that you found the ordering process easy and enjoyed our selection of beautiful jewelry. We’re just as excited for you to receive your necklace! If you have any questions or need assistance in the meantime, please feel free to reach out. We appreciate your support and look forward to serving you again!
Reply from SHE SAID YES
Thank you for your wonderful review! We’re pleased to hear that you love our selection. Your support is truly valued, and we look forward to serving you again in the future.
Really glad I found this company
Really glad I found this company. Their pricing on black onyx was 1/3 the price of other retailers and to find out you can buy a replica for trial was such a bonus. If you decide to buy the real deal, the price of the replica gets added as a store credit which made for the best option and brand to choose. Hopefully we decide to choose the real deal upon arrival!
24 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your thoughtful review! We’re delighted to hear that you found our replica option valuable. Our goal is to provide flexibility and confidence in your purchasing decisions. If you decide to opt for the real deal, we hope you enjoy the experience. We're here to assist you every step of the way!
Great place to order from
23 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your kind words! We're delighted to hear you had a great experience with us. It's an honor to be part of your jewelry journey, and we hope to serve you again in the future.
Great choices and nice jewelry
Great choices and nice jewelry. Plus custom options.
19 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your wonderful feedback! We're thrilled you love our jewelry and appreciate the variety of choices—including our custom designs. It's always a pleasure helping customers find (or create!) the perfect piece. We hope to assist you again soon!
Complete disappointment
My husband got me a ring i though was absolutely beautiful, its heart cut and just gorgeous. After having it 6 months it tarnished so I sent it back and not long after that returning tarnished again only for them to say basically sorry for my loss. ITS my engagement ring. Supposed to be the happiest moment of my life! When I emailed them a second time they basically said I was a few months out my warranty and offered me a coupon for the next time. No offense I've seen better rings out a cracker jack box
18 February 2026
Unprompted review
Reply from SHE SAID YES
We sincerely regret to hear about your experience with your ring, especially as it holds such sentimental value as your engagement ring. We understand how disappointing this must be, and we’d like to help resolve the situation for you.
First, we’ve tried searching our records using your name but couldn’t locate your order. To assist you better, we’ve requested your order details through Trustpilot—please check your messages there or reply with your order number so we can investigate further.
Regarding the tarnishing issue, based on your description, we believe your ring is likely made of white gold (K gold). White gold naturally contains alloys that may cause slight yellowing over time, which is why it’s typically plated with rhodium for a bright, silvery finish. Rhodium plating can wear off with daily wear (faster for some depending on lifestyle, like exposure to chemicals or frequent handwashing). While this isn’t a quality defect, we recommend re-plating every 6–12 months to maintain the ring’s luster.
Since your warranty has expired, we’d normally charge a small fee for re-plating, To proceed, please provide your order number or reply to our email, and we’ll arrange next steps promptly. We truly value your satisfaction and hope to restore your ring—and your confidence in us.
I love
I love, love LOVE this place!!
My rings have all been so beautiful!!
Thank you so much!!
18 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your kind words! We're absolutely thrilled that you love your rings and your experience with us. Crafting beautiful pieces for amazing customers like you is why we do what we do. Thank you for trusting us with your jewelry journey—we can't wait to create even more sparkle for you in the future
This website has made buying a ring so…
This website has made buying a ring so easy and I love it
17 February 2026
Unprompted review
Reply from SHE SAID YES
We're so pleased to hear that you found the ring selection process straightforward and enjoyable. Providing a seamless experience is important to us, and your feedback is greatly appreciated. It's our pleasure to assist you, and we look forward to helping you with any future jewelry needs
So excited I was able to get the 50%…
So excited I was able to get the 50% off sample sale. They originally had 35% off. Saved so much money, can’t wait to see it in person.
17 February 2026
Unprompted review
Reply from SHE SAID YES
We're so glad you're excited about your new ring! It's our pleasure to offer exceptional value while maintaining the quality and craftsmanship we're known for. We can't wait for you to see it in person and hope it brings you joy for years to come. Thank you for choosing us for your special piece.
This ring is more beautiful than I expected
First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process of ordering is even more fun because you are able to customize your jewelry. The color of my stone is exactly what I wanted, it is rich ,deep, sparkling, and vibrant. Now I must have the necklace to match. I will be ordering again for sure.
7 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your heartfelt review—it truly means the world to us! We're absolutely delighted that your ring exceeded your expectations and that you love the rich color and sparkle of your stone. Crafting pieces that bring joy is why we do what we do, and our team takes such pride in providing a seamless, personalized experience.
It's an honor to know you're already planning your next piece—we can't wait to help you create the perfect matching piece! Your trust in us is deeply appreciated, and we'll continue striving to make every interaction as special as this one.
Absolutely beautiful pieces for great…
Absolutely beautiful pieces for great prices! Thank you for making a last minute birthday gift purchase available and easy!
13 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your wonderful review! We’re delighted to hear that you loved your purchase and that we could make your last-minute birthday gift both easy and special. Providing beautiful, high-quality pieces at great prices is our passion, and we truly appreciate your trust in us. It was our pleasure to be part of your celebration, and we hope to serve you again in the future! If there’s ever anything else we can do for you, please don’t hesitate to reach out.
Great experience
Great experience! Eased my wedding band shopping stress. A lot of great reviews! Can’t wait to get mine , reasonable prices
12 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your kind words! We're truly honored to have been part of such a special moment in your life. It's wonderful to hear that our reputation for great reviews and reasonable prices lived up to your expectations. We can't wait for you to receive your piece and hope it brings you joy for years to come.
Wishing you all the happiness in this exciting new chapter. If there's ever anything else we can assist you with, please don't hesitate to reach out!
Reply from SHE SAID YES
Thank you for your kind words! We're thrilled you love the beauty of your piece—it's an honor to be part of your special moments. Wishing you endless joy every time you wear it!
Easy peasy!
9 February 2026
Unprompted review
quality is on point
I ordered before and the quality is on point for the price, also very good presentation,i could not be happier,the shipping is fast and secure
7 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you so much for your kind review! We're delighted to hear the quality is on point for the price, that you love the beautiful presentation, and that your order arrived quickly and securely. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience. We hope you'll enjoy your jewelry for many years to come!
Easy web navigation
7 February 2026
Unprompted review
Reply from SHE SAID YES
Thank you for your kind review and for highlighting our easy web navigation—we're so pleased to hear you had a smooth and enjoyable shopping experience. We always strive to make our website intuitive and user-friendly, and your feedback means a great deal to us. We hope you love your jewelry, and we look forward to welcoming you back soon.
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