SHE SAID YES Reviews 943

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 481 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being user-friendly and easy to navigate, offering a wide selection of products and customization options that make shopping enjoyable and straightforward. Many people appreciate the ability to customize items, finding it simple to create unique pieces that perfectly match their preferences, including specific colors and stones. The quality of the jewelry is often highlighted, with consumers noting that items are beautiful and exceed expectations. Reviewers also find the pricing reasonable, especially given the high level of customization and quality, making it an affordable option for special occasions. However, some people were dissatisfied with the product quality, mentioning that stones fell out or that the jewelry tarnished quickly, feeling it was overpriced for what they received. A few other people also felt that the product received did not match the online description or images, and some experienced issues with the durability of the items.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the beauty, customizability, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Website

Consumers generally express satisfaction with the website, describing it as easy to use, navigate, and... See more

Quality

Clients share positive opinions on quality, with many loving their rings and finding them beautiful and... See more

Price

Users describe positive interactions with price, often highlighting the affordability and great value of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Free shipping. Free ring sizer. Cheap replicas with the cost credited to the account (which makes the replica free) when you purchase the real version. Easy to use website, and good quality jewell... See more

Company replied

Rated 5 out of 5 stars

First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process o... See more

Company replied

Rated 5 out of 5 stars

I had great experience with She Said Yes. All jewelry custom made arrived as ordered. I ordered several items and each one looks beautiful, great work, nice colours and I’m very happy. After I mad... See more

Company replied

Rated 5 out of 5 stars

So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. O... See more

Company replied


Company details

  1. Jewellery shop

Written by the company

She Said Yes is a jewelry brand built on a double promise: love for each other and care for the planet. We specialize in engagement rings crafted with lab‑grown diamonds and 100% recycled gold. Every piece is conflict‑free, fully traceable, and ethically made. We believe a true commitment should not only shine on your finger but also help protect the world we share. From design to delivery, we walk with you through every meaningful moment. Because your “yes” deserves a symbol that is as responsible as it is beautiful.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

943 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

It was very easy to customize my ring

It was very easy to customize my ring, pricing was acurrate and I’m hoping for fast shipping

22 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your feedback! We're pleased to hear that you found our customization process easy and our pricing accurate. We aim to make creating your perfect ring as smooth as possible. Please note that custom rings require a processing time before shipping. Our team is working diligently to prepare your ring. Once it's ready, we'll ship it out promptly. If you have any questions about your order status, please don't hesitate to contact our customer service team. We appreciate your business and hope you'll love your custom ring!

Rated 5 out of 5 stars

Amazing

Customer service was amazing. The shipping time was on point. I bought the rings to accompany my engagement ring we had previously purchased from “She Said Yes,” and I could not be happy with the quality and the comfort of the rings.

22 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our customer service and that the shipping was timely. It's particularly special to know that you chose us again for rings to complement your engagement ring. We take great pride in the quality and comfort of our rings, and it's heartwarming to hear that you're so pleased with your purchase. Your satisfaction is our ultimate goal, and we're grateful for your continued trust in us for your special moments. We hope these rings bring you joy for years to come!

Rated 5 out of 5 stars

So much fun and easy to use

So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. OK definitely recommend using the site to anybody now let’s just the rings will come in.

19 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your enthusiastic feedback! We're delighted to hear that you had fun exploring our site and found it exciting and easy to use. It's great that you were able to narrow down your choices from all the options – we know how important it is to find that perfect ring for your special day. We truly appreciate your recommendation to others. Rest assured, we're working on processing your order, and we hope your rings will arrive soon. If you have any questions about your order status, please don't hesitate to reach out to our customer service team. Thank you for choosing us for such a meaningful purchase!

Rated 5 out of 5 stars

Highly recommend

This is the second time using this company and absolutely love the products and the customer service highly recommend.

18 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your glowing recommendation! We're thrilled to hear that you've had a great experience with us not just once, but twice. It means a lot to us that you love our products and appreciate our customer service. Repeat customers like you are the heart of our business, and we're grateful for your continued trust. We'll keep working hard to maintain the quality and service you've come to expect from us. Thank you again for choosing our company for your jewelry needs!

Rated 5 out of 5 stars

Replica ring is a great idea

I love that there is an option for a replica so that I don’t have to wear my expensive ring to work.

18 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your feedback! We're delighted to hear that you appreciate our replica ring option. Our goal is to provide practical options that meet our customers' diverse needs, and we're glad we could offer you peace of mind. Thank you for choosing our company for both your fine jewelry and everyday wear needs!

Rated 5 out of 5 stars

Good Selection of Rings

Good selection. Easy to design a ring.

18 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your feedback! We're glad you found our selection appealing and the ring design process easy. We strive to offer a wide range of options and make customization simple for our customers. We appreciate your business and hope you're happy with your ring!

Rated 5 out of 5 stars

easy well designed site

easy well designed site

17 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your positive feedback! We're pleased to hear you found our site easy to use and well-designed. We continually work to improve our customers' online experience, and your comment is greatly appreciated. We hope you enjoyed browsing our collection and found what you were looking for.

Rated 5 out of 5 stars

Beautiful!

Highly customizable which allowed me to get a very unique ring for a great price. It turned out beautifully!

7 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

We're thrilled to hear about your experience! Thank you for highlighting our customization options - we love helping customers create unique rings that reflect their personal style. It's wonderful that you found great value and are happy with the beautiful result. We appreciate your feedback and hope your special ring brings you joy for years to come!

Rated 5 out of 5 stars

Such a show stopper !!

My fiancé was over the moon with the ring as was I , it’s constant sparkle and the daily compliments , can’t wait till she sees the matching wedding ring !!

26 September 2025
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your wonderful review! We're thrilled to hear that both you and your fiancé are delighted with the engagement ring. It's our goal to create pieces that truly dazzle and bring joy to our customers, so we're overjoyed that the ring has become such a cherished part of your engagement.

We're excited that you've chosen us for the matching wedding ring as well. It's an honor to be part of your love story, from engagement to wedding day. We can't wait for your fiancé to see the complete set – we're sure it will be a magical moment!

Thank you again for choosing our jewelry for these significant milestones in your life. We wish you both a lifetime of happiness and sparkle together.

Rated 5 out of 5 stars

the rings were beautiful and the price…

the rings were beautiful and the price was right

14 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your positive feedback. We're delighted you found our rings beautiful and well-priced. We strive to offer quality and value, and we're glad we met your expectations. Thank you for choosing SHE.SAID.YES.

Rated 5 out of 5 stars

Organized customization options make ordering a breeze

Everything on the site is described really well. The customization of your item couldn’t be any simpler. The entire process to order only took about twenty minutes.

13 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your fantastic review. We're delighted to hear that our website's organization and detailed descriptions made your experience seamless. It's wonderful that you found our customization process simple and efficient.

We strive to make ordering as easy as possible, so it's great to know you completed your purchase quickly. Your feedback is valuable and helps us ensure we're meeting our customers' needs. Thank you again for choosing SHE.SAID.YES for your jewelry purchase.

Rated 5 out of 5 stars

Easy and graterfull

Easy and graterfull

13 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your positive feedback. We're pleased that you found your experience with us easy and gratifying. We aim to provide a smooth and satisfying service for all our customers.

Rated 5 out of 5 stars

GREAT online shop

GREAT online shop
There is plenty to choose from in almost all variations.
Order was easy and quick.
Good prices.

13 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your positive review! We're delighted you found our online shop great. It's wonderful to hear that our wide selection, easy ordering process, and good prices met your expectations. We strive to provide an excellent shopping experience for all our customers. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

Was easy to order!

Was easy to order!

11 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your feedback. We're glad to hear that you found our ordering process easy. We strive to make your shopping experience as smooth as possible.

Rated 5 out of 5 stars

Easy to shop your site

11 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your brief review. We're pleased to hear that you found our site easy to shop. We continually work to ensure a user-friendly experience for all our customers.

Rated 5 out of 5 stars

great photos and customization

7 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your positive feedback. We're thrilled you enjoyed our photos and customization options. At SHE.SAID.YES, we strive to provide a visually appealing and personalized experience for our customers. Your feedback is greatly appreciated, and we look forward to serving you again for your future jewelry needs.

Rated 5 out of 5 stars

Being able to find what i was looking…

Being able to find what i was looking for.

7 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

We're delighted to hear that you were able to find what you were looking for. At SHE.SAID.YES, we strive to make our selection easily navigable and comprehensive. Thank you for taking the time to share your positive experience. We hope to assist you again with your future fine jewelry needs.

Rated 5 out of 5 stars

Simple to use

7 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your feedback. We're delighted you found our website simple to use. We strive to make your online jewelry shopping experience as smooth as possible. We appreciate your business and hope to serve you again soon.

Rated 5 out of 5 stars

Fantastic Customer Service

Customer service has been great - the staff helped me with both resizing the ring I purchased as well as locating the discount codes I had been rewarded.

Great bunch of folks.

5 January 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your wonderful review! We're delighted to hear that our customer service team was able to assist you effectively with both the ring resizing and locating your discount codes. At SHE.SAID.YES, we strive to provide exceptional service, and it's great to know we've met that goal. We truly appreciate your kind words and look forward to serving you again in the future.

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