She Selected Reviews 

179
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I found SheSelected by accident.... searching for a dress I really wanted but couldn't find anywhere in my size!! I'm so happy I stumbled across their website! Really easy purchase process (with di... See more

Rated 5 out of 5 stars

I have just received my dress and not only is it stunning, but they also threw in a little thank you gift. I will just remind other girls that when buying a dress, remember most of the models are 5ft1... See more

Rated 1 out of 5 stars

Cancelled my order due to not having the stock, sent an email apologising but didn’t send a discount code or offer to rectify and then continued to email asking to review for a service they didn’t pro... See more

Company replied

Rated 5 out of 5 stars

Ordered a dress from Runaway the Label through She Selected and it came just as I imagined! The dress was packaged in a box & wrapped neatly in tissue paper so it was double protected and was delivere... See more

Company details

  1. Ladies' clothes shop

Written by the company

She Selected is an online women's fashion retailer dedicated to high quality and sustainable brands at an affordable price


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

179 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(179)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Lacking in customer service

Initial service was great, dress was beautiful albeit a little snug.
I emailed the company twice asking about the exchange process as instructed by their website and no one is getting back to me. There’s a 21 day limit for returns so it’s imperative this is resolved within that time limit.
Let down by their customer service.

5 November 2021
She Selected logo

Reply from She Selected

Hey Stephanie, sorry about our response being delayed. We did find your emails in our junk folder and have now responded. Customer service is the most important part of the customer experience for us, apologies it was not good enough this time .

Rated 5 out of 5 stars

Great!

Really quick postage. Got a Lavish Alice dress that was sold out on their website. Perfect fit, true to size and came in well protected packaging.

10 October 2021

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