SheVibe Reviews 777

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their durability and effectiveness. Many people highlight the efficient and discreet delivery service, with orders often arriving quickly and well-packaged. Reviewers also appreciate the smooth ordering process and the wide selection of items available, making it easy to find what they need. However, some customers reported issues with product functionality, such as devices not holding a charge or motors failing after limited use. A few people also experienced delays in shipping or noted that their orders never arrived. Additionally, some reviewers expressed concerns about the packaging of certain items, suggesting they appeared to have been opened or handled prior to shipment.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, body-safe... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and timely shipping,... See more

Quality

Customers had positive experiences with quality, often praising products as high-quality, well-made, and... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight the ease of placing... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The length is lovely, and the girth is satisfying without being overwhelming or more-constant-than-desired. Great option for thrusting and hitting the A-spot while brushing against the G-spot. I fea... See more

Company replied

Rated 5 out of 5 stars

I have been postop for 22 years and had developed complications. I had stopped dialating 10 years ago thinking I didn't need to after so long. This beautiful product inspired me to return to a twice d... See more

Company replied

Rated 5 out of 5 stars

The products last years! Iv gotten this blue strapless strap on had it for 5-6 years it's the strongest vibrations iv had I love it! All though I will say I think the vibration ranks are a bit off but... See more

Company replied

Rated 5 out of 5 stars

I'm so happy I ordered here and I love that they're a small business. There was a shipping issue which wasn't SheVibe's fault but since I purchased the insurance, they gave me store credit. Their cust... See more

Company replied


Company details

  1. Sex toy store
  2. Adult entertainment store
  3. Health and beauty shop

About SheVibe

Written by the company

SheVibe has full time product specialists on staff to answer all of your questions. We will help you make the best decision for your needs!

What makes us different?

       
  • 1 year Hassle Free Guarantee for all defective mechanical items.
  •    
  • Replacement for missing packages.
  •    
  • Attentive customer service - even after hours and holidays!

Be sure to sign up for our Power Up Points Program so that you earn while you shop.

Signing up for our Newsletter ensures you are always in the know about the latest deals and promos.

You can always be sure the product you have received is brand new! Since we sell such intimate items, we do not accept returns; this is for the safety and peace of mind of all our customers. However, if your item arrives defective, we will replace it for you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

777 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great customer service

Great customer service and great products. They have a good selection and real products. I can say they definitely take care of their customers and ensure satisfaction. They helped me with a shipping issue and didn't make me jump through a bunch of hoops to deal with it. They have earned a return customer from me.

9 February 2026
Unprompted review
SheVibe logo

Reply from SheVibe

Thank you for your kind words - we appreciate it!

Rated 2 out of 5 stars

After my old reliable died after having…

After my old reliable died after having her for 2 years, I purchased the bloomgasm (purple) to replace it. Only got 2 good uses before the motor went sideways and eventually stopped working entirely. I also bought the glow version as a backup and the motor was practically dead no matter how long I charged it. Feels like I’ve wasted money after buying multiple others from other websites that died, didn’t have the same sensation, or were horribly lackluster. Completely frustrated with my purchases - money down the drain.

2 January 2026
SheVibe logo

Reply from SheVibe

Hello - we're sorry to hear about your experience. All motorized items come with a 1 year warranty, I will have the customer support team reach out to you now so that you can file a claim.

Rated 5 out of 5 stars

Fantastic small business

Fantastic small business, excellent customer support and generally good prices.

28 January 2026
SheVibe logo

Reply from SheVibe

We truly appreciate your support!

Rated 5 out of 5 stars

Best store so far

Best store so far. Good customer service and communication. Recommended.

25 January 2026
Unprompted review
SheVibe logo

Reply from SheVibe

We appreciate you!

Rated 5 out of 5 stars

A pleasant business transaction

A pleasant business transaction. My order arrived quickly, the packaging was discreet, and the contents were complete and accurate. There were no problems at all.

5 January 2026
SheVibe logo

Reply from SheVibe

We're so happy to hear it - thank you for sharing!

Rated 5 out of 5 stars

Smooth and easyyyyy

i love buying from these guys! super easy and has the highest selection. i just keep coming back to them!

2 January 2026
SheVibe logo

Reply from SheVibe

We appreciate you!

Rated 1 out of 5 stars

Don't Trust, Lies & Scam

This website has blogs that are either AI generated or straight up lies, wasted money following a recommendation that ended up being completely false.

16 January 2026
Unprompted review
SheVibe logo

Reply from SheVibe

Hello, thank you for taking the time to write. I'm afraid we're not sure what you're referring to.
We have product specialists (real people) available to answer any questions you have.
We answer emails outside of business hours and on holidays - we're reliably available.
If there is anything we can do to help, we're happy to do so.

Rated 5 out of 5 stars

Fast shipping, wonderful customer service, discreet packaging

I'm so happy I ordered here and I love that they're a small business. There was a shipping issue which wasn't SheVibe's fault but since I purchased the insurance, they gave me store credit. Their customer service was so quick which is an important indicator of how a company cares for its customers. The packaging is definitely discreet too. I'll definitely be coming back for more purchases in the future.

13 January 2026
SheVibe logo

Reply from SheVibe

Thank you so much for supporting us!

Rated 5 out of 5 stars

Another terrific toy from the Creature people

I was really impressed that it was delivered quickly especially since there was initially an entry from postal service that deliver would be delayed.
Toy has terrific coloring, just the right amount of stiffness and textured bumps to drive you to a state of bliss. Be prepared for the ride!

6 January 2026
SheVibe logo

Reply from SheVibe

Thanks so much for sharing!

Rated 5 out of 5 stars

Great website

Great website, great shipping, great options

30 December 2025
SheVibe logo

Reply from SheVibe

We appreciate you!

Rated 5 out of 5 stars

Pump

Outstanding product

6 January 2026
SheVibe logo

Reply from SheVibe

Glad to hear it!

Rated 5 out of 5 stars

Excellent Selection and Support

Support is fantastic when you need them, shipping is prompt and discreet. Descriptions and summaries on products are very helpful. I have been shopping here for probably 7-8 years and have never regretted a purchase.

30 December 2025
SheVibe logo

Reply from SheVibe

We truly appreciate you!

Rated 5 out of 5 stars

Experience was great

Experience was great. Product is 3/5. I broke my Lelo by cleaning it with a qtip and wanted to replace but not spend as much. This one is ok but the rhythm modes are weird and the size/suction in the head is not the same. But does eventually get the job done.

31 December 2025
SheVibe logo

Reply from SheVibe

Thank you for sharing!

Rated 5 out of 5 stars

Great site

Great site! Great selection and service.

29 December 2025
SheVibe logo

Reply from SheVibe

Thank you for taking the time to write!

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