Shicken Foods Reviews 

92
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them delicious, tasty, and of excellent quality, often comparing them to high-quality restaurant food. Many appreciate the wide variety and versatility, making them suitable for quick meals or as ingredients for more elaborate dishes. People frequently highlight specific items like butter curry, tikka kebabs, and garlic naan. Reviewers also commend the ease of cooking and the effective, insulated packaging that ensures products arrive well-preserved. The overall ordering process is generally smooth, with customers expressing satisfaction with their purchases. However, some customers also noted issues with the delivery service, reporting that items arrived defrosted, damaged, or with burst packaging. A few people found certain products to be tasteless, dry, or to have an unappealing texture, while others mentioned concerns like mouldy products, unexpected changes in recipes, or problems with product packaging and labeling.

What people talk about most

Product

Reviewers mention positive feedback about product, with many finding the food items super tasty, well-spiced,... See more

Quality

People report positive experiences with quality, often describing the taste, texture, and flavors as divine... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising the speed and care of... See more

Order

Consumers find ordering to be a positive experience, with many expressing satisfaction and a desire to place... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick delivery in insulated packs Only tried tikka which was lovely

Company replied

Rated 5 out of 5 stars

Oh my! Shicken did not disappoint and I’m so happy I took the plunge and ordered a medley of products (possibly because I just couldn’t make up my mind what to try). Of course, I then had the slight ‘... See more

Rated 5 out of 5 stars

Although my family and I were unimpressed by the curry rolls or Tikka flavour of curries and kebabs, we very much enjoyed the other curry and kebab flavours - delish!! To add, Items were missing... See more

Rated 5 out of 5 stars

We love Shicken. The food is great and delivery is always quick. Now that they have expanded their range there is even more choice. The curries and kebabs are excellent with plenty of flavour.... See more



Contact info

4.1

Great

TrustScore 4 out of 5

92 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(92)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious game changer

Firstly love the texture and wow so easy to cook. Char on the outside by frying but delicious from the air frier. Tried the curries too, absolutely delicious. They also sell the plain Shicken under the wholesale dropdown, this will be a brilliant addition to any dish! Will definitely recommend. Customer service and communication also 1st class ⭐️

31 July 2025
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Reply from Shicken Foods

wow our team are very flattered and almost blushing! Thank you Eva your kind words definitely keep us going!

Rated 2 out of 5 stars

I loved the teriyaki kebabs

I loved the teriyaki kebabs, but each curry tasted the same, with not much flavour and no vegetables. I'm sorry
I won't be buying the curries again.

3 July 2025
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Reply from Shicken Foods

Hi Tracey glad that you enjoyed our Kebabs, we have taken your opinion on board for the curry so we keep pushing the taste catering for all, please allow us another chance next time to give you something new to win you back!

Rated 5 out of 5 stars

Delicious!

I recently tried Shicken for the first time. Bought packs of the 4 different kebab skewers and the curries. Haven’t tried the latter yet but the skewers are awesome.

Packaged well and delivered efficiently.

Hats off to you guys!

2 July 2025
Rated 5 out of 5 stars

First class!

Absolutely outstanding products, really can't fault anything. Service is fast and efficient with great communication

7 July 2025
Rated 1 out of 5 stars

Everything defrosted and inedible

Paid extra for Saturday delivery. They emailed to say despatched in error on the Thursday. Arrived late Saturday totally defrosted and really warm. All went in the bin. Can't comment on taste unfortunately

5 July 2025
Unprompted review
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Reply from Shicken Foods

Hi Aaron, genuinely sorry about the delivery! we have escalated the issue to the courier & made a formal complaint to their regional manager.

Rated 5 out of 5 stars

Delicious …

Had previously bought Shicken kebabs from Costco and find them delicious so was very pleased to get online and find more options. The website is easy to use..I ordered 2 types of kebabs..they arrived quickly, well packaged and taste delicious. Thank you. I will certainly be ordering again.

2 June 2025
Rated 5 out of 5 stars

Great tasting food

Great tasting food,. The kebabs were fantastic!
Prompt efficient service and quick delivery. Meals arrive well-packed, undamaged and still frozen, 2 meals to a box.
The ice packs did not say if they were recyclable, nor how to dispose of the gel inside, perhaps this could be included?

28 April 2025
Rated 4 out of 5 stars

The sauces deserve 5/5

The sauces deserve 5/5! Superb depth of flavour. With the korma, you wouldn’t believe it was dairy free! I wished the shicken was in smaller pieces though and it isn’t the best fake chicken, in my opinion. But the sauces…

1 April 2025
Rated 5 out of 5 stars

Best vegan curry I've tried

The service when asking for help about delivery was excellent and managed to get it booked for the day I was going to be in. Things had thawed a little but I didn't worry since its not meat. I've tried the kebabs and korma so far finding both delicious, looking forward to trying the rest. The only thing I would say is I find them quite salty, not of putting but definitely very noticeable. Would buy again.

12 March 2025
Unprompted review
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Reply from Shicken Foods

Thank you for your lovely feedback! We're so pleased we could sort the delivery for you and that you're enjoying the kebabs and korma. Really appreciate your thoughts on the saltiness too – we'll keep that in mind. We'd love to serve you again!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, speedy delivery and really good curries.

3 March 2025
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Reply from Shicken Foods

Really appreciate your feedback! Great to hear everything arrived quickly and that you’re enjoying the curries. Hope to serve you again soon!

Rated 5 out of 5 stars

Curries and Kebabs

The order came through quickly. Service was excellent.
No nonsense instructions making food preparation easy.
Amazing texture and flavour, far in excess of expectations.

3 March 2025
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Reply from Shicken Foods

Really glad everything arrived quickly and the instructions were easy to follow! Amazing to hear about the texture and flavour, it means a lot to us. Enjoy!!

Rated 5 out of 5 stars

Very happy

Great packaging, quick delivery, good portion sizes and everything tastes fantastic… looking forward to trying the rest of your range. Great work 💗

27 February 2025
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Reply from Shicken Foods

Wow, such kind words! Thank you so much for your support!

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