The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already... See more
Company replied
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The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already... See more
Company replied
The caller was very courteous and explained the reason for the CALL. She helped me set up a new payment method and was very pleasant and courteous to speak to.
Company replied
To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.
Company replied
They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another... See more
Company replied
ShieldSafe offers a variety of plans designed to safeguard you, your family, and your personal information from potential fraud. With ShieldSafe, you'll receive guaranteed locked-in pricing, a 30-day money-back guarantee, and peace of mind knowing that you have the best protection with expert support. ShieldSafe is proud to be partnered with CarShield and have data provided by Experian to help keep you informed by monitoring and alerting you if your personal information is at risk.
503 Pearl Dr, 63376, St. Peters, United States
Still have not received the email allowing me to set up my account
Shield safe is timely, relevant and informative
I really don't know, they never contact you or anything like that.unless you owe them money. Although I do get emails
I called to cancel. But I got a much lower price so I decided to stay with you.
I had to cancel the credit card that my auto payment was on and forgot to notify Shieldsafe so received a call from them. No problem the contact apologized for calling because I had just paid online and entered a different credit card for auto payment. The Shieldsafe representative was very cautious and friendly.
What I didn't like was that I had to contact them instead of them contacting me.
My experience this is my title I like the way things was explain to me and the friendly man that took care of me
When I gave my updated information to made my payments. I asked do I need to get in contact with autoshield to update my information and the representative informed they could do it. I later was informed by autoshield they didn't have and had to a late fee.
Immediate response about their findings. Assistance when suspicious emails appear.
Very nice and informed customer service representative, not to mention exceptionally friendly.
The representative was so helpful and answered all my questions
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