I ordered three items for like 492$ and after I ordered it it said that the order was canceled and I haven’t gotten a refund in about 2-3 days just wanna know if I’m gonna get one. I personally don’t... See more
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Shihiko was founded with a clear mission: to create wearable art that immerses people in captivating fantasy themes and cultures. We’re built on the foundation of community - where dialogue, innovation, and genuine connections thrive. Our brand is shaped by the passion and creativity of our community, as we create themed streetwear that brings entire worlds to life. Each collection tells a unique story, inviting you to explore and become part of these fantastical realms. Shihiko has a vibrant community of over 400K members and customers across all social platforms. We're just starting to explore the limitless possibilities for our brand. Join us, not just as a spectator but as a fellow creator. In the world of Shihiko, we weave the future together, thread by thread.
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The Phantom Troupe Hoodie is UNREAL 10/10 quality, customer service is incredible. Amazing sellers!!
Shihiko makes high quality clothes with super dope designs! The shipping takes a while when you shop during a restock, but it's really worth the wait! I just received my Phantom Web hoodie and my Rubber & Gum hoodie, and I can say it was love on first sight for real!
Hoodie’s quality and appearance is amazing
I waited A bit too long for the shipping but it was worth it
I pre-ordered the sweater months ago and when I asked for updates on the order, the team responded right away. The design and quality of the sweater is incredible and I'm SO happy I found this before it was sold out! Please keep up the awesome work and excited to order from here again!
Great comunication, delivered right on time and generally super happy with the product🥰🥰🥰
Will definitely shop from Shinhiko again!!!
It fits exactly how I wanted too and it looks sooo good!!! I’m excited to bring it to the Tyler creator concert!
My purchase made it to me in record time. It was well packaged and in great condition. What a gorgeous piece! I’m in love. And the measurements were exactly as listed, so the fit is devine. I will most certainly purchase from them again!
The quality of the clothing is amazing and everything feels like it was crafted with care.
Great shirts greath styles and comfo
Second time ordering and they’ve grown so much since my first time! Shipping is quick, the material is high quality and communication with shipment process is clear. You should totally order if you want some high quality lowkey (anime) clothes
The shipping was fast and smooth, no delays and such.
the actual product was mind blowing with how nice it felt and how comfortable it was. 10/10
good quality and beautiful, feels really nice
I bought the chose sweater, blood pierce and it’s super good quality. Shipping is great. For the price, it’s really reasonable for what it’s worth.
Bought the howl sweater awhile ago, I love it so much and have gotten so many compliments I love the material it is made out of!
The quality is super good and its originality is great. I got great compliments and you’ll never get the same merch anywhere else with the good design and quality. I bought the piercing blood sweater.
The clothes I bought looked exactly as I saw them!! Plus I got a problem with the shipment confirmation and I got help from someone in two days.
I thank you so much keep the work!
I really like the phantom troupe hoodie. It was definitely worth the wait and worth how many times I checked to see if it was still sold out. 10/10 would shop from here again.
third time purchase, im in love with everything i buy.
they changed the fabric of the hoodies, LOVE IT EVEN MORE.
i kid you not anywhere i wear shihiko i get stopped at least 4 times and people ask me where i got my stuff from and its too good to gatekeep :))))
also it shipped relatively fast
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