Shindefender Reviews 

Absolutely terrible do not buy. Scam.
They arrived but were mini. Wouldn’t fit a doll and completely rubbish. Scam website can’t get a refund.

dont touch these with a barge pole ordered two for my grand children, not cheap after their magic discounts and no sign of them . messaged them to say where are they ? if you don't know i want a refund they just replied ok ill sort your refund no explaination that they hadn't dispatched after 10 days from order . still not had the refund as well. appalling

Be very wary if using this company, they pretend to be UK based but ship from China and deliveries are very slow.
Some 20 days later delivery arrived but most of items missing and bag sealed.
Raised a compliant and no response within 16days and then advised they had raised to the delivery company and no solution. Responded and ignored again!
Raised a claim through my credit card and funny enough within hours get the below response offering that they would have sorted it, but hadn't in 20 days. Complete scam of a company, do not order.
Hi Robert!

We understand your concern. Since a dispute has already been opened for this order, we’re unable to process a refund or replacement directly on our end. We’ll need to wait for the bank’s decision regarding the case.

We sincerely apologize for the inconvenience — we were originally supposed to offer you a refund or replacement directly before the dispute was filed.

Best regards,
Nikki

From people who have ordered advised these are the same as the cheap items from China just with the Shindefender logo on them.

I ordered two pairs. However, Shindefender only sent me one of them. This was weeks after waiting for the delivery. I complained and they ignored me. I followed up and they finally 'agreed' to look into the delivery. I still haven't received my full order and it's been nearly two months. Poor service and rude customer support.

I'm in the process of following up with a third party as they have still not fulfilled order but charged me in full.

38 days and still no shin guards. Communication with Nikki is extremely slow - no delivery. No refund. Ordered two pairs.

This company is a scam.

This company a scam! We tried to return the shinguards because they were too small and here is what they wrote after I asked for a full refund:
I'm pleased to inform you that we have just processed your 30% refund. You can expect a separate email shortly.
At SHINDEFENDER, we are dedicated to providing you with the best service possible. If you have any questions or need further assistance, please don't hesitate to reach out . We're here to help!
Thank you for your understanding and support. We look forward to serving you!

What an absolute joke of a company
False advertising
False Promises
Everything was bad from start to eventually getting my credit 4 weeks after placing my original order - shin pads and an Football Aid Trainer
Customer Service not interested
Nothing Malicious just a very bad experience
Will defo not use again
😡😡

Very comfortable but unfortunately referees are saying they are not up to standard and cannot be worn in matches.

My son loves them no more constantly messing about with the old style shinpads readjusting them was so annoying for him whilst playing a game shindefender is a game changer.

Amazing! Thanks heaps!! Very happy with the product and service. Thank you!

Ordered on Sept. 14th and regret my decision after I noticed that they're being shipped from China! 11 days later and I get a bizarre message when I look up tracking. It says the following:
"The package associated with this tracking number was found to bear counterfeit postage and is now considered Postal Service property under
USPS regulations and will not be
delivered. You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse." Like WTF!!

Love the shin guards. I got them for half the team, and I think everybody really likes them. Ordering was a little rough, once you choose 3, each extra one over that reverts back to the more expensive price until you hit 3 again. And customer support wouldn’t help. So I had to order 6 instead of 5. Anyway, besides that and the time to ship, which isn’t very quick, everything was great. They shipped a wrong size, and then promptly fixed it when I emailed them. Fantastic product.

Title: A Complete Disappointment — Save Your Money

I rarely leave reviews, but I felt I had to with this product. I purchased the ShinDefender expecting quality protection, comfort, and durability. Unfortunately, it failed on every level, and I honestly regret spending the money.

Protection:
The entire point of shin guards is to provide support and reduce impact, and this product simply doesn’t deliver. Impacts still hurt just as much, which makes them practically useless. After trying them in real conditions, it was clear there’s very little real padding or shock absorption.

Comfort & Fit:
The fit is awkward and uncomfortable. It was difficult to get them on and off, and once they were on, they didn’t stay in place securely. For something marketed as “lightweight and supportive,” I was extremely underwhelmed. If anything, they made movement more distracting than helpful.

Durability:
After a single wash, the material started to come apart. The padding shifted and lost its shape, leaving me with something that didn’t even look or feel the same. A product this fragile has no business being advertised as performance gear.

Shipping & Customer Service:
The shipping experience was just as bad as the product itself. I paid for priority shipping, which was supposed to be faster, but the delivery still took much longer than advertised. Trying to get help from customer service was frustrating — responses were slow, and getting any kind of refund or resolution was a hassle. Some people even reported never receiving their order at all, and I believe it.

Value for Money:
This is not a cheap product, but it feels cheap in every sense. After doing some digging, I found that nearly identical shin guards are being sold elsewhere for a fraction of the price. It’s hard not to feel like the entire thing is just marked up marketing.

Other Reviews Agree:
After my experience, I went back and checked other reviews online. Many customers reported the exact same issues: long shipping delays, poor quality, and terrible customer service. A few people said they liked them, but those reviews seem to be the exception, not the rule. The majority are negative, and now I see why.

Conclusion:
ShinDefender is nothing more than a waste of money. It doesn’t protect, it doesn’t last, and it doesn’t live up to the marketing hype. If you’re looking for shin guards that actually support you, I strongly recommend skipping this brand and buying from a trusted company instead. Don’t make the same mistake I did.

We love the product as the fit is top notch. Also if you have any issue at all with size the customer service team is excellent.

Excellent product. Flexible shin guards, less sweat build up has improved comfort.

Definitely don't bother paying for the "priority" delivery.....10 days later and my order still hasn't even arrived with the courier! I was promised they would look into the delay but nothing has come of that. Took my money quick enough though!

Great product. We hand wash and let them air dry. They stay where they should. Shipping took longer than expected but pleased with the purchase.

DO NOT BUY!
Ordered on 30/8 and still not received. Contacted customer service and Nikki said she’d track and get back to me. Never heard back and still no order. SCAM!

Whilst the product is good, delivery is terrible. Pointless paying for faster delivery. One week, and still waiting. Second time ordering - outgrowing the first pair. Had hoped the delivery delays were a one-off, but it seems to be their normal. They even ask for "patience"!

Wish I checked trustpilot before ordering! Purchased items in August and still no sign of them. Order status ‘shipped’ Evri is still ‘expecting’ the items. Avoid at all costs !