Shipgerman was the only company that agreed to ship a large item (35kg) from Germany to Cyprus for a great price! I spoke to around 8 companies, and all either refused to handle, or offered astrono... See more
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Very impressed. Fast and always informed on every step. The only thing that could be more transparent is that a identity check is required upon the first shipment (which makes sense).
Really pleased to have found this site. It was straight forward with plenty of explanation on how it worked and continual communication . I ordered from Next eu as item was sold out in uk and got it w... See more
I wasn’t able to ship my non prescription medication directly from any pharmacy that I tried in Europe. SHIP GERMAN was the answer to my prayers. The biggest hoop to jump through was providing speci... See more
Company details
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At ShipGerman, we're not just about delivering packages – we're about delivering a piece of Germany to the world! Our mission is to make it effortless and affordable for you to shop from German retailers and receive your treasures no matter where you are. With ShipGerman, package forwarding from Germany becomes a breeze – and it won't break the bank! Imagine shopping for your favorite German goodies and having them re-delivered right to your doorstep, as if you were in Germany yourself. That’s the magic of ShipGerman. Our top-notch facility in Germany is like a magical warehouse, ready to handle everything from small surprises to large delights. We offer awesome services like consolidating multiple packages, secure storage, and repackaging to make sure your items travel safely. Our online platform is super user-friendly, letting you track your shipments and manage orders with just a few clicks. Plus, our team of logistics wizards is always here to make sure your experience is nothing short of fantastic. Whether you’re a shopping enthusiast or a business ready to conquer international markets, ShipGerman is your trusty sidekick. Join us and experience the joy of having Germany delivered to your doorstep, all without breaking the bank!
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Great experience!
It was my first time using a package forwarding service and I had a very good experience. The website is easy to use and the option to combine packages is great and cheaper than multiple shipments!
Highly recommend this service
Highly recommend this service. All worked as described, good communication, prompt delivery.
Super fast response times and fast…
Super fast response times and fast dispatch. I was shocked since i found people on reddit had bad experiences but that must be in the past. Superb service
First time user of the service
First time user of the service. I’ve found it easy to register and use the service they kept me informed about my parcel. They were also clear about the postage costs. I think it is a very useful service when you find a product that has been discounted in Germany, but not in the UK to offset the postage costs.
Order placed on German retail site on a…
Order placed on German retail site on a Saturday. Delivered via pit stop at ShipGerman to Australia by the following Thursday. Excellent, efficient service.
They always provide the best support…
They always provide the best support and service, I definitely recommend them.
Shipping from Germany to New Zealand
Easy to set account, great service delivery and tracking, no delays.
I was looking for someone to forward items purchased in Germany that the original supplier could deliver only nationwide or within EU.
ShipGerman has sorted easily this by collecting and resending to New Zealand.
Great service
Great service, awesome delivery, amazing support. Will use them again for sure
And next delivery arrived as expected
And next delivery arrived as expected. Thank you for the options on carrier. I could choose fast and expensive or reasonable and quick enough. Thumbs up!
First timer
First timer, easy to setup account and easy to forward package. Allows for various choices for forwarding shipping options. Reasonable priced. No problems, and no delays.
The best prices with the best service
The best prices with the best service. You can’t beat ShipGerman!
Excellent service at reasonable cost
Excellent service at reasonable cost. Delivery several days faster than indicated.
Registration is quick & straightforward & identify check is efficient. Would be helpful if it was clearer at registration that ID check only happens when first package arrives at ShipGerman.
Very fast delivery and kind customer service
Everything was handled with care and speed. Overall great experience!
Smooth and very quick
Smooth and very quick. Received package faster than expected.
Seamless freight forwarding
Seamless freight forwarding, excellent updates/communication. Thank you for the efficient service.
Excellent super super
Excellent service
Very professional forwarding company !
Also, 5 stars to their customer support staff. They were indeed helpful and knowledgeable with my questions and problems.
Wil recommend this company anytime
Thank you guys!
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