Shipitfurniture Reviews 

109
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service and the impressive, durable quality of the furniture pieces received. Consumers consistently appreciate the remarkably helpful customer service team whenever assistance or support is needed during the buying process. People find that packages arrive securely packed and that assembling the items is straightforward and simple. Some reviewers were not happy with the product color because items sometimes did not match the online descriptions. A few other people also felt that initial communication, response times, or order processing could be significantly improved.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly. While many reviewers... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast shipping, prompt... See more

Quality

People report positive experiences with quality, noting that the products look amazing and feel high quality... See more

Order

Reviewers highlight ambiguous aspects of order experiences with mixed feedback. Consumers noted seamless... See more

Customer service

Consumers find customer service to be exceptionally helpful, with many reviewers praising prompt assistance... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order got processed faster than I got notified it got shipped and delivered.

Rated 4 out of 5 stars

Fedex lost my package, so I cannot review the quality of the furniture. However, I will say that customer service responded immediately and rectified the situation fairly. I will give them another try... See more

Rated 4 out of 5 stars

Look more like a dark grey thrn black but the quality and design is nice


Company details

  1. Home Furniture Shop

Written by the company

Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(109)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing First Experience – Communication Needs Improvement

I run a Shopify store (LuxeByMimi.com) and used ShipItFurniture through Syncee for dropshipping. Unfortunately, my experience was disappointing.

A customer placed an order for a mirror priced at $268.79, but the item was never fulfilled. During that time, I attempted to contact the supplier multiple times via phone and email but did not receive a response. I also received an automated message stating that support is only available via email, which made the lack of follow-up more concerning.

After several days, I was informed that there was a delay due to initial payment verification for a first-time order. While I understand that processes like this can occur, clearer communication upfront would have helped manage expectations.

Ultimately, the order was canceled because the item was out of stock in my customer’s region, despite being listed as available. A refund was issued, which I appreciate, but the situation resulted in a chargeback and negatively impacted my business.

As a small business owner, reliability and communication from suppliers are extremely important. While I understand that issues can happen, I hope improvements can be made in inventory accuracy and response times to better support retailers moving forward.

*Update: I was emailed by this supplier on April 27, 2026. They stated that a refund was initiated. It is now May 13, 2026 and I have not received my money. I had to dispute the transaction with my bank.

20 April 2026
Unprompted review
Rated 4 out of 5 stars

Customer Service Very Responsive

Fedex lost my package, so I cannot review the quality of the furniture. However, I will say that customer service responded immediately and rectified the situation fairly. I will give them another try based on customer service alone.

27 March 2026
Unprompted review
Rated 1 out of 5 stars
Shipitfurniture logo

Reply from Shipitfurniture

Hi Angelita,

I am sincerely sorry for the mix-up with your order. Please rest assured that we are currently working directly with you via email to ensure you receive exactly what you came to us for.

We appreciate your patience as we finalize the resolution and get this corrected for you. We are committed to making this right!

Rated 5 out of 5 stars

Great Work!

Honestly, I got what I needed and I'm happy with it. Thanks to this website for making this happen and completing my house!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I don’t usually leave reviews, but I had to for ShipIt Furniture. I was honestly a little skeptical about ordering furniture online, but it turned out to be such a good decision. The delivery was on time, everything was packaged really well, and the quality is actually better than I expected for the price. It just made the whole process easy and stress-free. I’d definitely buy from them again.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall! The furniture looks amazing and feels really high quality, especially for the price. Ordering was easy, shipping was smooth, and everything arrived in perfect condition. You can tell they really care about their customers. Definitely recommend checking them out if you’re looking for nice furniture!

12 February 2026
Unprompted review
Rated 4 out of 5 stars

***UPDATED REVIEW***

*****UPDATED*****

I’m updating my review from 1 star to 4 stars. Once communication was established, I received excellent customer service and they offered an agreeable solution quickly. I will purchase from them again!

I really wish that I hadn’t given this company a chance. I ordered a $300 dresser in Beige and received it in White. Mistakes happen. However, the lack of response to any of my communication via email or on their website is the reason for my 1 star review. If you do not have a phone number for customers to call, then respond to their emails.

11 February 2026
Unprompted review
Shipitfurniture logo

Reply from Shipitfurniture

Hello Kaitlan, thank you for connecting with us. We sincerely apologize for the initial communication gap and the color mix-up with your dresser. We are glad we have since established a direct line of communication to resolve this for you. As we are currently out of stock of the beige version, we have offered a significant resolution to make this right, and we look forward to finalizing that with you shortly to ensure you are satisfied.

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