Do not use this company. I made the order on June 4, company is still "waiting for the shipment". It's been approx 4 weeks now. Customer service is not able to help/give any estimates on the arrival d... See more
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Ordern blev aldrig levererad. Den står på PostNord som "The sender has sent information on a shipment item with this ID, but we have not yet received the shipment item. If you have any questions, p... See more
Oct 28, contacted Shippii because didn't hear anything from delivery for the order made on Oct 20. Answer was that it will take 7-10 working days. After 10 working days asked again, because no notific... See more
Company replied
Hvor er det dog grinagtigt, at SHIPPII svarer de få kunder, der sender dem gode anmeldelser, men ikke en lyd til de mange hundreder af kunder, der har haft en dårlig oplevelse. SHIPPII er ikke b... See more
1.7
Bad
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great and fast considered to covid…
Great and fast considered to covid situation. Could be a link to follow packages before entering receiver country.
13 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you very much for the review and feedback.
Best regards,
Shippii team
Dont hear aboute att you take may order…
Dont hear aboute att you take may order to you.
No mail.
Hawe got may order.
5 October 2022
Unprompted review
Pretty slow delivery
Pretty slow delivery but it arrived safely and in good condition.
14 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for your review and feedback.
Best regards,
Shippii team
delivery took over 14 days
delivery took over 14 days, too slow in my opinion
14 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review.
Sorry to hear that you were not happy with the delivery time. We appreciate your feedback, we are constantly working with the carriers to ensure safe and faster deliveries.
Unfortunately sometimes the carriers may have delays or the store where you have ordered from is not able to pack the goods in their regular time.
If you encounter damaged or lost packages, please get in touch with us as we will assist with the claim and refund.
Best regards,
Shippii team
This time the shipment came very fast
This time the shipment came very fast. No complaints there :)
4 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for your review!
Best regards,
Shippii team
Reply from Shippii
Hello!
Thank you for the review!
Best regards,
Shippii
Delivery took longer than expected.
24 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review.
Sorry to hear the delivery time was not what you expected. Delays depend on the chosen carrier, unfortunately delivery times may be extended due to factors such as weather, busy periods or customs etc.
Best regards,
Shippii team
Only 1/2 has arrived
Only 1/2 has arrived. Still waiting for the rest.....
24 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review. Unfortunately the other part is late to arrive, it should arrive during this week. If it does not, please get in touch with us and our team will assist you.
Best regards,
Shippii
Waiting, waiting, waiting …
I made the order three weeks ago. When I inquired about the package Shippii asked me to wait at least one week more!
Trust in Shippii is disappearing …
22 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review.
The delivery after the packing is complete in the store is normally 7-10 working days to Finland and 4-7 working days to Denmark and Sweden. It is unfortunately possible the carrier of the shipment is having a delay, and the delivery time has to be extended.
Any delays within the transport depends on the carrier chosen and is under their responsibility. However, Shippii will help to track your shipments and help with a claim and refund if necessary.
Solid performance
This time everything went as smooth as possible, nothing to complain about. Good job guys!
13 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review! We are glad to hear you were satisfied.
Best regards,
Shippii
Fast and easy as allways!
18 October 2022
Unprompted review
Premature expectations
Shippii wrote "We expect that your order has now been delivered safely and that you are happy with our service. "
Expectations are unfortunately premature. Shipping from Geramany to Finland takes via Shippii about 2-3 weeks.
20 October 2022
Unprompted review
Always dependable
Always dependable - reasonable prices, offers many opportunities of delivery og and delivery always happen within a couple of days.
6 October 2022
Unprompted review
quick and precise services.
29 September 2022
Unprompted review
Reply from Shippii
Thank you for taking time to write a review and for the five stars. best regards Shippii-team.
Enkelt och billigt
I have used shippi tree times and it works very well. Order your items and send the ordernumber to shippi ant they take care of the shipping.
27 September 2022
Unprompted review
Quick and Easy
I have used shippi tree times and it works very well.
Order your items and send the ordernumber to shippi and they take care of the shipping for you.
28 September 2022
Unprompted review
Reply from Shippii
Thank you for the review and for the five stars. best regards Shippii-team.
Great service
Great service with delivering the goods from Germany to Sweden.
Good lead time as well
29 September 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review :)
Best regards,
Shippii team
Shippii service Ok but never again UPS delivery
I order deliveryfrom shippii sadly and using UPS operator. Shipping method: UPS - Home Delivery
11.8.2022 order date total 4 parsel
17.8.22 Shippii inform that order has been created and will be sent with UPS - Home Delivery
Because delay
5.9.22
I call UPS UPS customer service. UPS say they UPS needs information on how to retrieve parsels.
Shippii tell e-mail that parsels picked up by the carriers on 18.08.2022.
UPS follow-up discussions
13.9.
Delivery 1 of 4 parsel, happily iI was remote work that day. For missing 3/ 4 parsels I call UPS customer service phone, theft promise of home delivery at 15.9. and I wait home that day…
16.9.
UPS phone, promise delv.19.9. And I wait home…
19.9 and 20.9..
UPS phone, promise delv.20.9. and I wait home… Then make Reclamation for lack of delay and delivery using UPS webservice.
21.9.
UPS answer e-mail and open ticket. Then after several emails the story changed in every timel: first all the missing packages were lost, then there were attempts to deliver them home, etc...
In the end, UPS announced that Suomen posti will deliver the missing 3 packages to mys home.
26.9.
Suomen posti will deliver the missing 3 packages to mys home.
I chat with Posti asking missing 1 parcel, Posti say that missing one never came to posti
Connect to UPS, e-mail ticket was closed
I call UPS customer service. UPS tracking show situation wrong.. they say to look where problem, no promise anymore.
3.10
UPS customer service. UPS tracking show situation wrong.. they look problem...
4.10
UPS customer service. UPS tracking show situation wrong.. they look problem...
Shippii did contact me several times and inquired about the progress of the matter, and already suggested a refund for the missing package.
To Shipp's credit, that must be said.
7.10.
That was enough for me, I took a taxi and picked up the last missing 20 kg parsel from the UPS pick-up point.
Never UPS again
ps. According to UPS tracing14.9.22, one parsel is still undelivered..
14 October 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review! We appreciate you taking the time, this will help us improve our services.
Best regards,
Shippii
No problems.
1 October 2022
Unprompted review
15.9.2022 you were delivering the…
15.9.2022 you were delivering the package but it was empty, nothing in it. Your driver told that you will take care that I receive the what I ordered. I havent heard you since.
Where is my package?
I would like to have my package or money back immediately!
I also contacted you earlier through your "Get in touch" form. Havent heard about that either.
Update 15.11.2022
Now I got the money back. It took quite long but I'm satisfied customer again. Thank You!
15 September 2022
Unprompted review
Reply from Shippii
Hello!
Thank you for the review! For some reason there are no contacts found in the system. Please use the claim from now to submit the case to our claims team: https://shippii.com/start-claim
Shippii is acting as the combining link between retailers and carriers. Shippii does not pick up the parcels or distribute them but cooperate with different carriers and support with by tracking the parcels.
Shippii team
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