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Veho Reviews 1,464

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TrustScore 4 out of 5

3.9

Logistics service
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the delivery service for its timeliness and the helpful communication received regarding delivery windows and real-time updates. Many people appreciate the careful placement of packages, often following specific instructions, and the friendly demeanor of the drivers. The service is often described as efficient and reliable, with packages arriving in good condition. However, some customers were not happy with their delivery experiences, citing instances of lost packages or issues with package security, and deliveries being left in inappropriate or unsecured locations. A few other people also felt that drivers disregarded specific delivery instructions or struggled with understanding business delivery hours, leading to inconvenience and frustration.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the timely deliveries,... See more

Service

Consumers find service to be ambiguous. Many customers report very good service, praising fast shipping,... See more

Product

Reviewers highlight ambiguous aspects of product delivery and quality. Many customers praise the fast and... See more

Order

Clients share ambiguous opinions on order experiences. While some customers report consistently great... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise drivers for being punctual,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm actually really glad Hello Fresh uses Veho now instead of FedEx. My food is now delivered on time within the time frame texted to me. If there is an issue with the delivery, I'm always notified. I... See more

Rated 5 out of 5 stars

Excellent service each and every delivery! I receive Veho delivery at least 3-4 times a month. Every delivery is on time with real time tracking! What more can you say?! Excellent and always reliabl... See more

Rated 5 out of 5 stars

This company keeps you informed of your packages progress through to delivery. All updates are accurate and the delivery is always complete when they say it will be. The drivers are always friendly... See more

Rated 5 out of 5 stars

I am very happy with Veho! My delivery was made within the window and on the day promised! I left directions where to leave my package and they were followed exactly! 5 stars!!! Thank you!!!

Company details

  1. Logistics service
  2. Courier and Delivery Service
  3. Courier service
  4. Delivery Service
  5. E-commerce service
  6. Delivery Company

Written by the company

Veho’s mission is to power the future of commerce by making shipping and shopping work seamlessly for everybody. Veho unlocks the potential of everyday consumers and e-commerce brands to fully participate in the global economy—removing limitations caused by outdated logistics providers and archaic technology. By building an entirely new end-to-end logistics infrastructure powered by technology designed to meet the needs of brands and humans in the age of e-commerce, Veho is reinventing the post-purchase experience. For e-commerce brands, we are the tech-driven shipping partner enabling fast, personalized, and highly reliable shipping—from their fulfillment centers to their customer's doorstep. We created a nationwide network of warehouses and a tech platform that builds optimized routes for qualified crowdsourced driver partners. For customers, we give them control over their delivery experience and empower them to share their feedback—with us and the brands they shop from—helping us all constantly improve. For driver-partners, they get total control over their schedule and visibility into their earning potential on our platform so they can decide what's best for themselves and their families. They don’t need to drive passengers or hustle in line at a restaurant. Delivering with Veho is safe and easy. Today, Veho provides customers and brands an unparalleled shipping experience with an up to 99% on-time delivery rate and 4.9/5 customer rating in over 60 markets and counting. Our brand partners have seen 20% increases in customer repurchases, 40% growth in customer lifetime value, and 8% improvements in net promoter score from customers. We believe “shipping is the new shopping.” Join us in bringing that future to life.

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Kinda weird tracking ID

Hey, I’m updating my review, they made a good delivery on my order, however, the customer service it’s not that great, and it’s solo difficult to contact

12 April 2026
Unprompted review
Rated 5 out of 5 stars

User friendly

After my order was shipped, I was able to update delivery instruction in very specific details. Veho didn't disappoint. Thank you

15 April 2026
Unprompted review
Rated 1 out of 5 stars

My package was out for delivery

My package was out for delivery, but driver had an issue and had to return it to the warehouse. They will not give me a date that it will be delivered but it's been a couple days now. Horrible service. I understand emergencies happen, but a good business would have had it on another vehicle the next day, or at the very least tell you when you can expect it. These people send out generic reply texts. I paid a lot to have this shipped and it was supposed to be 2 day. We are on day 5 now total.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I understand that delivery issues can…

I understand that delivery issues can happen, but I wanted to share my personal experience. I’ve had several packages delivered by this company and each one arrived on time and without any problems. I can’t speak for others, but my experience has been consistently positive.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Communication

This company keeps you informed of your packages progress through to delivery. All updates are accurate and the delivery is always complete when they say it will be.
The drivers are always friendly and I have had no problems with this service.

25 January 2026
Unprompted review

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