Shireplants Reviews 

52
•
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wrong colour plant delivered, Shire Plants ignored all requests to rectify not a good move for an online company Large order Won’t use again as plenty of other online plant sellers out there who be... See more

Rated 1 out of 5 stars

My partner ordered 5 cornflower plants for me. Cornflower are annuals never sold as individual plants. Annual seeds are very cheap seeds, sold in large numbers and have with excellent germination... See more

Rated 5 out of 5 stars

I made a real mess of my online order, added plants in, took a couple off the list, and Matt at Shire Plants was really great, very patient. He replied really promptly to all my questions, put my or... See more

Rated 5 out of 5 stars

Plants arrived quickly and were protectively packaged (in recyclable plastic and cardboard). They look very healthy and came with comprehensive care instructions. It's nice to be able to get somethin... See more

2.7

Poor

TrustScore 2.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(52)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had previously ordered a plant from…

I had previously ordered a plant from another company, on receipt it was a cutting and as I'm not a gardener it unfortunately died, so I reordered from shire plants and was very pleased to find my plant was fairly well established, so hopefully even I should be able to grow this one

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Great plants, great service

Having lost many Penstemon 'Stapleford Gem' over the winter, I was struggling to find any in stock anywhere. Thankfully Shire plants were able to help. The plants were of a really good quality and size for the price, and they were beautifully packed, so arrived in perfect condition. I know this is a super-busy time of year for nurseries, but Matt provided excellent personal service to ensure that I received them at the time I needed them, to ensure they will be well established for my son's wedding in a few weeks. Very grateful and will definitely be returning to Shire Plants again, thank you.

24 May 2023
Unprompted review
Rated 1 out of 5 stars

I have given 1 star as l was unable to…

I have given 1 star as l was unable to give none: the plants arrived, l ordered Artemesia S Nana- expecting neat plants but received tall (ten inches high) plants that had obviously been grown too close together as the foliage was long and unable to support itself and black and slimy at the base. I carefully placed the plants a foot apart still in the pots ina bright but not sunny place, hoping that they would recover but sadly most of the growth feel off. I have now cut off the remaining rotting growth hoping for neat plants to emerge. I read the enclosed paperwork that came with the plantstock but returns wasn't listed.
I have contacted Shire Plants by email but have been totally ignored.
Dreadful customer service and dreadful plants.

8 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Nursery

My plants arrived today in very good condition. An excellent service from a small nursery with really unusual plants. Would highly recommend them to plant lovers.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Good plants and a great price

I have just received my order from Shire Plants and I am very happy. The cost of the plants was very competitive and for the price I was expecting small plants. On arrival I was pleasantly surprised how full they were. I know I would of paid several pounds more in a local nursery. The packaging is really good and prevented any damage to my plants in transit. I love they provide some unusual plants that you can’t find in normal nurseries. I had been waiting on one of the plants to become available for awhile so was happy to get an e-mail saying it was now in stock. I am happy to support a small independent company who cares about their products rather than the big nurseries with the narrow “popular” range and poor care for plants. I have a discount code for next time so I will definitely be making more purchases in the future.

17 August 2021
Unprompted review
Rated 1 out of 5 stars

Not good !

It looks like they have quickly put a circa 7cm nursery growing pot plant into a circa 9cm retail pot, plants had come out of the pots and had been shaken around in transit very badly, one broken into two pieces - there is hardly any root growth and the compost was very loose indeed, so nothing was there to hold the newly potted on plant in place. I am surprised plants were so quickly shipped out after potting on. Surely it is best to wait until root growth is seen through bottom drainage holes before shipping anything out by mail order or at very least well rooted into stable compost.
Not only poor quality product but couldn't be bothered to reply to an email complaint.
First and last order for me.

9 April 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look