This was my first experience getting a signed Neymar Jr Brasil Jersey framed. The staff from the very first phone call were extremely polite, informative and helpful! I received the final framed jer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely amazing service and support from Shiani at The Shirt Framing Service. Our vision was brought to life and the process was easy to follow and very fast. We will definitely work with The Shirt... See more
This is the second time we've used this company to frame football shirts, and once again they've been absolutely brilliant. The service is reliable, professional, and the quality of the finished fra... See more
Great customer service, dealt with Shiani. Made it very clear what the process of framing was, and when requested, provided updates of how the process was going. The framing itself looks amazing and e... See more
Company details
Written by the company
We have worked tirelessly to ensure that our shirt framing service is the best value nationwide. We strive to provide great value, top quality customisable shirt, and memorabilia framing for the UK, Ireland and Europe.
Contact info
11 Morris Road , BH17 0GG, Poole, United Kingdom
- 01202 403615
- hello@shirtframingservice.co.uk
- shirtframingservice.co.uk
5.0
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FANTASTIC
The whole experience from beginning to end.
Such fantastic customer service.
Nothing was too much trouble .
1 August 2024
Mike Singletary Framed Jersey
Delighted with the quality, care and craftsmanship thats gone into what's turned out to be an eyecatching piece of autographed memorabilia. Team colours and gold frame are perfect. As always with Tom and his colleagues great customer service and fast delivery. A repeat customer who is over the moon with the finished product.
30 July 2024
Shirt framing
Got a signed football top framed, finished product looks brilliant! Really fast service and the customer service is fantastic.
1 August 2024
Unprompted review
Excellent service from beginning to end…
Excellent service from beginning to end and quality product
5 July 2024
Really happy with the product
Really happy with the product. And good communication at the start with the plans and arrangement of pictures to go with the shirt
8 July 2024
Awsome Service as Always
As with my previous experiences with the Shirt Framing Company (this is my third shirt) the whole process was absolutely superb. Communication great, and delivery of the finished product was exactly as i expected.
Highly recommend this company to frame your shirts
28 June 2024
Excellent Service
I'd have no hesitation in recommending the Shirt Framing Service. I've used them on several occasions and jack and the team have always been helpful and efficient. Excellent value for money.
4 July 2024
Pleasure to work with
Have to say the service is superb. Website very clear and easy to use. Tesm are attentive and professional in withcommunication. It is speedy. Finished article is excellent.
28 June 2024
Unprompted review
Quick and easy service really happy and…
Quick and easy service really happy and will definitely use again
4 June 2024
High quality product and service
High quality product and service. I would highly recommend. Been really responsive to any and all queries. I had a slight issue arise with an order of mine but they couldn't have been quicker and better to amend. Used them again since. Thanks!
7 June 2024
Unprompted review
very professional and obliging
29 April 2024
Clear website & great client contact
Clear website & great client contact. We needed a shirt framed in double quick time. Tom was incredibly responsive, kept in full communication and delivered
the shirt on time and to the right place. Great quality product, clear and honest pricing and real client service.
17 May 2024
Unprompted review
Very happy with what these guys done
Very happy with what these guys done, they framed a shirt for me and did a very impressive job at a great price.
Quick turnaround for my sons 30th birthday.
Happy to recommend to all.
29 May 2024
Unprompted review
Brilliant Company
I want to give recognition to the shirt framing company for their excellent service and cooperation in putting together an amazing end product for your framed shirts in the Shard office! We are so pleased with the result and a big thanks to Tom :)
8 May 2024
The customer service & final product par excellent
I would like to thank The Shirt Framing Service Ltd team it has been an all round wonderful experience working with them. I can't fault the the final product or their customer service. My partner loved loved his gift. Quality made frame and display. They made the display better than what i even expected. Communication was great. Their WhatsApp number makes communication so easy. When I faced challenges with shipment, they saved the day. My heroes. I could never thank them enough for going above and beyond for me. I would definitely use them again and yes, I would recommend their services.
8 May 2024
AVOID AVOID AT ALL COST UNLESS YOU WANT…
AVOID AVOID AT ALL COST UNLESS YOU WANT RUINED KIT
absolutely horrified with this experience with the company! they have ruined a sentimental top for my late son that is irreplaceable. They did give a refund for the frame but the top itself is ruined. No apology from the company for their mistake! I would avoid if you don’t want your items being ruined.
They was trying to blame the manufacturers for the printing yet when the top was sent it was in perfect condition. to top this, the customer service is shocking. You can never get hold of anyone to sort out issues.
Would not recommend this company.
15 May 2024
Unprompted review
Reply from The Shirt Framing Service
Unfortunately it took us a little longer than usual for us to find a solution so that we could fit this kit into the layout the customer desired. We understood this may have been frustrating for the customer, especially due to the sensitivity of the item and apologised for this directly to the customer over the phone. As well as this, as a gesture of goodwill we issued a full refund to the customer, provided the full framing service for free and covered the cost of delivering the frame back to the customer. We sent a number of photos of the framed kit which were approved by the customer before it was sent out.
When the customer received the framed kit they expressed their dissatisfaction with a crack in the printed lettering of the shirt. It was explained to the customer that during the framing process shirts are stretched slightly over an insert in order to ensure they sit cleanly within the frame. It is common for shirts to have small imperfections within their printing such as cracks within the lettering which may become more visible when put on the insert in the same way as they would when worn. Liability for this remains with the manufacturers or individual printers of the shirt itself. Any issues with the printing of the shirt can only be addressed by the printers of the shirt themselves so we could only recommend that the customer contact the shirt printer.
All enquiries made to us by the customer were promptly answered within working hours via phone calls and whatsapp messages.
As a company we are saddened by this outcome as we had spent many hours trying to get the kit right for the customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.