Shoesmarley 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not order from this company, I would have given a minus rating if I could. It’s a scam company. Based in China and not the UK as it appears and it has reviews which look to have come from Trust P... See more

Rated 1 out of 5 stars

Absolutely bloody terrible - cheap material, came wrapped in bubble wrap not even a box. Way too big for me asked for a refund and you have to send back to China!! They know it’s highly unlikely it’s... See more

Rated 1 out of 5 stars

Awful!!! Ordered 2 pairs of sandals , they sent 2 pairs in the wrong colors and 4 sizes larger than I ordered and they are super cheap sandals and not a super cheap price! They want me to pay to retur... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY OR ANY ASSOCIATED COMPANIES. THE PRODUCT IS POOR AND IF YOU WANT TO RETURN THE GOODS FOR ANY REASON YOU CANNOT DO SO FOR FREE AS ADVERTISED. THEY ARE US BA... See more

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Steer well clear

Do not even consider buying from this company, I thought it was a family run business, my bad for not checking here. The shoes came from China, they arrived (2 pairs) force wrapped in cellophane so they were completely misshapen. They are the cheapest, poorly made shoes I have ever encountered. One start is too high. Steer well clear.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

STEER CLEAR

STEER CLEAR! This "company" is a complete rip-off - if they exist at all! You'll wait forever for your order - if it arrives at all. When you chase them up, you just get "tracking information" as the answer to any and every query - probably not real. The automated loop of tracking information they send is a common stall tactic used until buyer dispute windows close.
ParcelsApp shows absolutely no information, which means the tracking number Marley Shoes gave me is completely fake, or it was never actually scanned by the courier in China. Because Marley Shoes is sending screenshots of "tracking updates" that don't actually exist on real tracking servers, they are using a fake tracking generator to stall you and protect themselves from chargebacks.
RUN A MILE FROM THESE SCAMMERS!

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish! Cheap and nasty. Took forever to come and was packaged terribly. They are a waste of money and a complete rip off Do not buy!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Marley shoes claims to be a seller of…

Marley shoes claims to be a seller of orthopaedic footwear (among other items). I ordered a pair of sneakers which, when they eventually arrived were utter rubbish, cheap and totally unsuitable for any feet. When I followed the linked email for a refund I discovered that the address given was for another company altogether. I have tried to find online information for returning and getting a refund, but that is proving difficult, if not impossible. This company is a scammer!

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Rip off

Rip off! I ordered two pairs of sandals and then read Trustpilot reviews. I requested a cancellation of my order 24 hours after purchase and 12 hours later was advised by email and received this notification; “.. that we have contacted the warehouse team regarding your request and they will make the needful changes.”.
Two days ago I asked for confirmation when I might receive a refund. I was told the items were dispatched yet had not received any tracking info.
I intend contacting Trading Standards about this and highlighting the many issues listed via Trustpilot. This company is not adhering to UK online retail sales legislation. Please do so if you’ve been affected.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam artists selling plastic shoes

Cheap Chinese rubbish. Shoes look nothing like the photos. Displayed trustpilot reviews are just a screenshot from a proper company. Terrible customer support. Just collect all the emails and report to credit card company as a scam. My refund arrived in 3 days

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this shoe company!

Do not use this shoe company. The trainers I bought a few days ago are of such bad quality I don’t think they’d last a walk into town without breaking… I immediately asked for a refund and you need to request it through help@shoesmsrley… Despite their website saying it cost £2 transaction fee to refund, they told me I had to send the trainers back to an address in China, pay the postage and customs fees ( not refundable) then when received, they would consider a refund, but not guaranteed. Really dodgy .

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely a scam 😡😡😡😡😡

Absolutely a scam
Buyer be ware !!
Operate under different names on Amazon
Cancelled my order over 40 days ago
Despite over 25 emails sent , no refund or reply
No tracking details available once ordered
Amazon should take this site down
Absolutely disgusting scammers making millions and nothing done about it it
Do not buy from here and do your research into bogus other names they operate under 😡

20 March 2026
Unprompted review
Rated 1 out of 5 stars

BAD, MISLEADING business

BAD quality shoes; BAD communication; MISLEADING procedures for delivery and returns
If I could give minus minus minus, I would
BAAAAAAAAAD

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not but

They delivered an order.. nothing else, that’s why 1 star.. can’t do negative stars! .. these are not sandals that can be worn they are all PLASTIC inside and out.. terrible and the return policy, after customs (I thought they were a uk company) etc no point returning, money down the drain. The onsite reviews are obviously a scam I bought believing they’d be orthopaedic and comfortable Ha! What a joke. Should be avoided at all costs.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

poor quality

poor quality. misguided info re returns so you will not be able to return. horrendous communication. I read reviews before purchasing that appeared positive but I suspect the company engineered that decept too. avoid.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful cheap nasty shoes

Dreadful cheap nasty shoes, definitely not orthopaedic or supportive! Buyer beware and I hope these scammers will be visited by Kama very soon! Not true to size or quality. They’re probably £3.00 on a cheap market in China . No branding or even a nice box . DO NOT BUY

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Actually zero stars

Actually zero stars, sent photos of new shoes as requested then follow up mail said email undeliverable.
Lost £35 will research how to report them and to whom.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Scamming company, advert lies & bogus address

Scamming company gave bogus address to return product. Adverts are false- actual sandals are very cheap, flimsy material. They tell lies on advert about sandals being orthopaedic and explain how. All lies. Actual shoes are cheap, lightweight plastic. Don’t buy from them as you’ll lose your money.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

This company should be open about their…

Marley Shoes - don’t touch this, so called, business. It’s a con.

Tried to cancel my order, “address not recognised”

Tracking doesn’t change

This company should be open about their suppliers.
Goods come from China - I certainly wouldn’t have ordered if that was clear from the outset.
They took the money immediately too.
I’ve asked to cancel, no response.

7 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look