Shoesmarley 

As every other review I cannot believe I have been so gullible to get scammed. This is not a family owned business and ordering from the UK they have come from China. Not even in a box just wrapped in plastic, am fuming. They want me to pay to return them even thought the experience is appalling. Avoid like the plague absolute con.

AVOID AT ALL COSTS!! My flip-flops took over a month to arrive, and when they did, they were 3 sizes bigger than I ordered. The company has now stopped replying to my emails requesting a refund

The sandals I ordered a month before a trip abroad. They took forever to arrive and when they did only one pair were ok. I had to buy others from another more reputable supplier, as I was running out of time to make sure I had a good pair to take with me.
I kept one pair but the other pairs although sold as orthopaedic did not offer enough support.
The customer service were all apologies but no action. I'm still awaiting the two part refunds I was promised as it was easier to agree to this than pay a shipping postage.
I had no idea they were not UK based and believed they offered free returns. The website is misleading.
These people are scammers and their shoes are poor quality. The pair I took on holiday have already developed a problem after two wears.

They are scammers. I will be raising it with my bank upon my return to the Uk

If I could give minus stars I would. It is not a UK family run business but Chinese scammers. The shoes are pure rubbish - the shoes are nothing like the photos (been here before!), cheap materials and they don't fit. DO NOT TOUCH THIS COMPANY WITH A BARGE POLE. You will waste a lot of hard earned money on absolute rubbish. I should have realised when they said size up from your usual size.

Do NOT waste your money with this company. Trainers are VERY POOR QUALITY and arrived after 3 weeks screwed up in a tiny bag. Company should not be allowed to trade

This is a Chinese company -and a very bad one! That supplies poor quality, wrong size shoes and does not refund you!! They are scammers! DO NOT BUY FROM THEM ! I have been in contact with them on a daily basis since January to get a refund!

Placed an order over 4 weeks ago, apparently still in transit!! They have stopped responding to my emails. Refund request but not received. DO NOT BUY from this company

The Company - a Chinese scam with a fake website and reviews.
The Product - difficult to describe the quality because there isn’t any. Whatever the price, it’s way too much.
Delivery - I’ve waited so long I’d forgotten I’d bought them
Moral of this sorry tale - Just Don’t.

Wish I had read all the reviews before placing an order with Marley shoes, waited 3 weeks then got an email to say my order had been delivered when I had received nothing, please don’t order anything from this foreign company, they are lying and pretending to be a British family company, think I’ll have to put this down as a bad lesson learned!!!!

I'd give negative stars if that were an available option! Firstly, the website purports (deceptively) to represent a UK Family Company (Family Owned and Operated) and the 'Our Mission' page provides a UK address, 172 Northumberland Ave, London WC2N 5BY, UK as well as a 'family' photo. The address is clearly fake (the photo is sure to be as well) - there are no commercial shoe-related premises in that location in London. Marley Shoes is simply a Registered Trademark.
Secondly, several other parts of the website refer to an Italian address Via Area Serre, 84090, Salerno Italy - a rural agricultural area near Salerno - also spurious and deceptive.
Thirdly, the supposed 'dispatch' email I received refers to 17Track.net which is widely recognised as a fake tracking site usually used by scammers (see elsewhere on TrustPilot).
Avoid Avoid Avoid!

I will let you know. I was promised 30% refund

I would give 0 star to this company. They are fake. Do not order anything from them!
You will receive poor quality and if you ask for return/refund they refuse.
:(

Avoid like the plague!

If I could choose zero stars I would

A complete scam. I’ve reported this to my bank

Don't do it, they come from China so if they don't fit or you dont like them your stumped.
They offer a reduction but then suddenly the email doesn't work.

What a scam company.
Told me that my Order had been despatched.
It certainly hadn’t.
I should have checked out the Company thoroughly.
I didn’t. Thought it was a family run company. Certainly isn’t.
I will try for a refund, but doubt if I will get one.

Its a scam. Quite clever because the website feels authentic and is quite professional. They are not English, not 'a family company' and they are based in China via Italy. Took me for £70. You live and learn.

DO NOT WASTE YOUR MONEY! Not based in UK, shocking quality. Paid £60 for 2 pairs of what were sold as orthopaedics shoes and they only refunded £13!! Using false Trustpilot reviews. How many people are getting scammed by this company and why are they not being shutdown???

I am deeply disappointed. The boots (RRP£70) were on an end of season sale price for £32.99
But I knew as soon as they arrived, squashed into a grey plastic bag without an order/invoice inside that the quality of these “proudly UK owned” company was going to be disappointing. The quality is not bad for a “Made in China” product but the sizing is all wrong! Bought a UK size 9 (and it shows a 44 on the bottom which is correct) but they don’t fit me as a UK 8.

No problem, I will use the “30 days return” available. When I finally get to correspond with someone, I am advised that I need to pay for them to be returned to China at my own cost (£25) for a full refund. Without an invoice or order paperwork, I know that they will never “arrive” because there will be no trace of them! The alternative offered by this “British” company is a 30% refund, with the implication that because I can keep them, I can sell them on - but honestly I feel it would be fraudulent to make anyone else pay for them.

Feel scammed. The website is full of AI images, grammatical errors and switches between British and Italian heritage!

DO NOT BUY FROM THIS COMPANY

This company is operating from China and is not an English owned and family run business as stated on there Website .

They are very clever and once they have your order they say the products (shoes and boots are in dispatch and they cannot stop your order or refund your money even though I contacted them to cancel my order when I found out they were operating from the far east .
The goods arrived 3 x weeks after I placed my order and the shoes & boots were very poorly made ( Plastic ) not true to size etc

I contacted the company and they wanted photos of there shoes etc ( stalling tactics )

Eventually they said if I posted back the shoes and on receipt of them they would refund me my money as long as I paid the shipping (£60 )

They then offered me 30% refund and said I could keep the shoes .
Total joke
Do not use this company .

Ordered 2 pairs of women's walking shoes in the sale. When I revisited the site via their tracking links, 2 antivirus providers raised red flags to avoid.
Checked Trustpilot and decided to cancel the order via the only email I had, told no.
Kicked myself for not checking for phone number and address - neither given. Payment was taken in Italy. When nothing arrived by the advertised time, I raised a dispute with my payment provider who did a Chargeback.
2 pairs of very shoddy shoes, wrong sizes arrived.
I emailed, rejected them under Consumer rights 2015, not as described, not fit for purpose. Offered to return at no cost to me, asking for uk number and address.
Given Chinese return address. They offered me increasing discounts, then finally gave in due to the chargeback.
I did a reverse image search, identical item is £9 on Amazon.