There are two things that make this business great, firstly the product is brilliant, and secondly, the guy running the business is super dedicated. My order was handled efficiently, communicatio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolute chuffed to bits with these boxes. They are bomb proof. I bought some cheap ones off temu and soon regretted it. They were flimsy and didnt build well. These are the total opposite. They are v... See more
Company replied
I failed to enter a discount code during checkout - support did me a one-time gesture favour and refunded me the difference from using the discount code. I ordered 6 ShoeStack boxes - one of them h... See more
Company replied
such a great company with amazing customer service and top-quality products. I ordered the shoe stacks for my partner to put his collection of sneakers in. It looks really, really cool. The quality... See more
Company replied
Company details
- #35 of 277 best companies in Fashion accessories shop
- #27 of 228 best companies in Bedroom furniture shop
- #10 of 58 best companies in Furniture Accessories
- #29 of 244 best companies in Home improvement shop
- #20 of 216 best companies in Shoe shop
- #7 of 37 best companies in Shop
About ShoeStack
Written by the company
From one sneakerhead to another, we welcome you to the ShoeStack community. Where we strive to encapsulate the beauty of streetwear culture and foot-fashion.
2020 marks the beginning of the ShoeStack journey and since then we have been off the mark with aspirations to manifest our own lane within the footwear scene.Our message is simple, we are sneaker enthusiasts that provide unique and innovative sneaker accessories, FOR sneaker enthusiasts! Check out our range of shoe storage boxes to display your shoes in style! We have everything from clear to jet black, side view and front view display cases, as well as sound activated led shoe boxes. We also have a range of shoe accessories including, adjustable shoe trees, sneaker cleaning wipes, crease protectors and more sneaker head products planned!
We are a small business who pride ourself on our customer service and this is reflected in our trustpilot trust score! We love to engage with the sneaker community at events and on social media @shoestack
Check Out Our website and get in contact if you have any questions! www.shoestack.co.uk
Contact info
4 Dolphin Road, Currie, EH145RX, Edinburgh, United Kingdom
- 07561 770053
- contact@shoestack.co.uk
- shoestack.co.uk
4.9
Excellent
450 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was excellent fast…
Customer service was excellent fast delivery and the product is the best in the market thank you shoestack iv just recently ordered 4 more to complete my collection of trainers iv recommend shoestack to all my friends and family
22 April 2024
Reply from ShoeStack
Hi Clive, appreciate you taking the time to leave us a review, it really helps out! We are glad you liked the stacks so much you returned for more and recommended us to your family! Please be sure to send us a few pics of your stack and tag us on socials @shoestack.
Team shoestack
Order arrived quickly
Order arrived quickly. Seller kept in contact. Transaction was smooth.
24 April 2024
Reply from ShoeStack
Hi, thank you so much for taking the time to leave us such a great review, it really helps us out and means a lot. Glad our communication and delivery made your transaction smooth!
please be sure to send us a few pictures of your set up and tag us on socials @shoestack
team shoestack
Great buying experience
Great buying experience, super quick delivery. Nice extra touch from owner to send a message after purchase.
17 April 2024
Reply from ShoeStack
Hi Stu. Thanks a lot for taking the time to leave us such a great review it really helps us out as a small business 🙏 we are glad you liked the super fast delivery and personal touch please be sure to send us some pictures and tag us in any socials @shoestack. We look foreward to seeing that stack grow!
Super fast delivery as always and very…
Super fast delivery as always and very well packaged, highly recommended.
29 March 2024
Reply from ShoeStack
Hi Adam thanks a lot for taking the time to leave us such a great review it really helps us out a lot. We are glad we could get your order out to you as quick as possible we always try to get them out as fast as possible.
We appreciate your repeat orders and we love to see pictures of your stack so please send us some updated stack pictures and tag us on socials @shoestack.
Team Shoestack
Fantastic!
Fantastic!!
Had boxes from 2 other places, prior to Shoestack. But, since i've got these from Shoestack, won't get any others!! Top quality...
Great, fast delivery too
2 April 2024
Reply from ShoeStack
Hi Richard thanks a lot for taking the time to leave us such a great review. As a small business it really helps us out a lot and we are glad we could provide a better quality and service than the previous 2 companies 🙏 we also tried many boxes before taking the matter into our own hands and starting Shoestack in December 2020.
We are glad you have chosen Shoestack and we look forward to seeing that stack grow! Please be sure to send us any pics and tag us on socials @shoestack
Thanks team Shoestack!
Transform your room
Did some research on a few different companies selling similar boxes but I decided to go with Shoe Stack. I took the plunge and ordered 26 of their Acrylic 360 sideview boxes on my first order and I am delighted with my decision. These are high quality stackable boxes that have transformed my bedroom into a footlocker lol. I’ll definitely be placing another order soon.
23 January 2024
Reply from ShoeStack
Thanks for taking the time to leave us such a great review and for choosing Shoestack! Make sure you send us some pictures of that footlocker looking bedroom we love to see them! Give us a tag on socials @shoestack
Thanks again and we look forward to serving you again soon!
Team Shoestack 🙌
5* Quality & Product
Great product and quality, fast shipping personal message after delivery 🚚 will be buying more to keep my sneaker collection safe
30 March 2024
Unprompted review
Reply from ShoeStack
Hi Ryan thanks a lot for taking the time to leave us such a great review, as a small business it really helps us out and we are glad you are happy with our service and we look forward to serving you again and watching that stack grow! Please be sure to send us some more pictures and tag us on any social posts @shoestack
Team Shoestack
Reply from ShoeStack
Hi Cyrus Really appreciate the great review as a small business it really helps us! And we are glad you find our products great, please be sure to send us some pictures of that stack and tag us on socials @shoestack
Owner is a Legend!
Owner is a Legend!
Always top quality boxes and never an issue and owner is sound!
7 March 2024
Reply from ShoeStack
Hey Farhan appreciate you taking the time to leave us such a great review and your kind words about our founder Bernardo 🙏 thanks for being a return customer and we look forward to seeing that stack grow please be sure to send us some updated pictures
Great experience and product
Great experience, wonderful service and super helpful.
Product is great, would highly recommend.
5 March 2024
Reply from ShoeStack
Hi Dave thanks a lot for taking the time to leave us such a great review, as a small business it really helps us out a lot and we really appreciate it. We are really glad you liked our super helpful customer service aswell as our great products we hope to serve you again in the future!
Please be sure to send us some pictures of your stack and tag us on socials @shoestack
Thanks a lot team Shoestack
Had a great experience with my order…
Had a great experience with my order with a really nice personal touch! Order was received very quickly. Had a slight issue with one so contacted them, to which I got a very quick reply saying they would send out a replacement, which I got two days later.
19 February 2024
Unprompted review
Reply from ShoeStack
Hi Jay really appreciate you taking the time to leave us such a great review! And we are glad you liked the personal touch from our founder Bernardo. Thanks for being team Shoestack and we hope to serve you again soon!
Great Customer Service and Amazing Product
Recently bought 12 boxes from shoestack, I was debating buying some cheaper ones of amazon but when i saw shoestacks i was impressed how they had created, branded and packaged their boxes into a better product so took a chance as they looked great.
I was greated by the founder of the company via whatsapp after the delivery had dispatched letting me know the order was on its way and was also provided with a tracking number. The order arived quickly and the product looks amazing once you have set them up. There is also clear instructions on the box and how to put them together which is great.
I had one small issue with a damaged door but after a quick message a replacemnet was dispatched and with me within a day. You coudn't really ask for better customer service and im so glad i paid a bit more for a premium product. I will definitely be back to buy more in the future, until then its time to fill those stack's! 👌👟
1 February 2024
Unprompted review
Reply from ShoeStack
Hi Lloyd thank you so much for taking the time to leave us such a great detailed review, we really appreciate it and we are glad you appreciate our hard work and premium quality products as this was our main focus when building the company, we wanted to offer the best quality shoe display boxes on the market and we are glad you can see this!
Also very happy you liked our personal touch from our founder and we are glad to have you on team ShoeStack! Please send us across some photos of your stack and tag us on socials @shoestack. We look forward to serving you again and watching that stack grow!
Fantastic product
Fantastic product , easy to assemble looks great , fast and efficient delivery
1 February 2024
Reply from ShoeStack
Hi Mike, thank you for taking the time to leave us such a great review! It really helps us as a small business. We are really happy to hear that you're satisfied with both our product and service 🙏 Please be sure to send us some pictures of your stack and tag us on socials @shoestack. Thanks Team ShoeStack
Great service
Great service
quick delivery well happy will order again
10 January 2024
Unprompted review
Reply from ShoeStack
Hi Ricky thanks a lot for taking the time to leave us a great review it really helps us out a lot and we are really happy we could out a smile on your face! We look forward to serving you again! Please be sure to send us some pictures of your stack and tag us on socials @shoestack. Thanks Team ShoeStack
Reply from ShoeStack
Hi Margaret, thank you so much for taking the time to leave us such a great review, really glad you found our website clear & easy to use as we are always trying to improve this. We would love to see some pictures of your stack please be sure to send them across and tag us on socials @shoestack. We look forward to serving you again in the future!
Team ShoeStack!
THIRD ORDER WITH SHOESTACK, BRILLIANT COMPANY
THIRD ORDER WITH THIS COMPANY AND SHOE BOXES ARE THE BEST. ORDER PLACED YESTERDAY MIDDAY, ARRIVED TODAY MIDDAY, EVEN THOUGH I CHOSE THE CHEAPEST DELIVERY(3-5 DAYS). WELL DONE SHOESTACK WILL BE BACK.
23 January 2024
Unprompted review
Reply from ShoeStack
Hi Anne, thank you so much for your repeat orders and taking the time to leave us such a great review, it really helps us out and means a lot. Please do send us some pictures of your stack we love to see them! Remember to tag us on socials @shoestack
Happy New Year from everyone at Team ShoeStack
Great products, fab customer service
Got a WhatsApp when item was ordered. Shoe stack box Arrived quickly. One of the doors was slightly cracked. WhatsApped a picture and a new door and frame arrived the next day. Brilliant boxes to store your favourite shoes/trainers. Highly reccomend all round.
10 January 2024
Reply from ShoeStack
Hey! Thank you for taking the time to leave us such a lovely review, we really appreciate it 🙏 We are glad to hear your issue was resolved promptly and that you're happy with the boxes. We really look forward to seeing your collection in them 👌 please send us some photos, or alternatively be sure to tag us on socials @shoestack. Thanks again and we look forward to serving you again in the future.
Team ShoeStack 🤝
Reply from ShoeStack
Hi Selvyn! Thanks so much for taking the time to leave us a review. We're pleased you're happy with the service and quality of our products and can't wait to see your stack grow 🙌 please be sure to tag us in any content on our socials at @shoestack 🙏 thanks again!
Reply from ShoeStack
Hi Scott really appreciate you taking the time to leave us such a great review, it really helps us out a lot! We strive for excellent service and we are glad you see that! We look forward to serving you again, please be sure to send us some pictures of your stack & tag us on socials @shoestack
Happy New Year from Team ShoeStack!
Outstanding customer service!
Outstanding customer service with a real personal touch. It was so lovely to receive a WhatsApp message telling me when my boxes had been dispatched, because it meant I would get them in time for my son’s birthday. Unfortunately one of my boxes had a tiny scratch on the front from transit. This was dealt with swiftly and so professionally. I was offered a refund or replacement straight away. I also had a question about the magnetic contacts whilst assembling the box and was promptly sent a really helpful video via WhatsApp.
The boxes are beautiful and really good quality. My son absolutely loves them!
13 January 2024
Unprompted review
Reply from ShoeStack
Hello Laura, thank you so much for taking the time to leave us such a detailed review it really helps us out! Also glad we could get your issue sorted swiftly and thank you for your repeat orders! We are glad you liked our communication as we pride ourself on this as well as our quality! Thank you so much and please do send us some pictures of your sons stack and tag us on socials @shoestack.
Happy New Year! Team Shoestack
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.