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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally have mixed feelings regarding the delivery service, with some experiencing long waiting times and issues with tracking information, while others report fast and efficient delivery. Opinions on the products are also varied, with some people praising the quality and authenticity of items received, while others express concerns about the overall ordering process. Some people were dissatisfied with the lack of communication regarding their orders and the discrepancies between expected and actual delivery dates. Conversely, a few other people also felt that despite some delivery delays, their products arrived in perfect condition and were of great quality.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praised swift delivery,... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the products, highlighting good... See more

Order

People report ambiguous experiences with their orders. Some customers experienced significant delays, with... See more

Based on these reviews

Rated 3 out of 5 stars

Ordered shoes. Got initial email to confirm email. It said I'd receive another to confirm dispatch. I heard nothing for 10 days, despite mailing customer service, as I started to think the website w... See more

Rated 3 out of 5 stars

I ordered trainers on 20th of november .It is now the 8th of december and still not arrived . Gls have had package in Ireland since 1st of december . Unacceptable . Order arrived on the 9th of decemb... See more

Company replied

Rated 5 out of 5 stars

Just received mine, Cons Hiker Boots. The item is original and legit. The only downside is the delivery takes more than 15 days. You'll be thinking if it's legit or not coz Shoos sez be delivered on 6... See more

Company replied

Rated 5 out of 5 stars

waiting for refund on oversized itims but smaller sized items sent rapidly. will reserve judgement until then


Company details

  1. Shoe Wholesaler

Written by the company

Shooos.ie is a modern online store focused on sneakers, footwear, and streetwear from well-known global brands. It offers a carefully selected range of products from brands like adidas, Birkenstock, Converse, New Balnce, Asics, and many others, making it easy for customers to find both everyday essentials and more unique, stylish pieces in one place. The website is designed for people who care about style, comfort, and originality. Whether you’re looking for classic sneakers, seasonal footwear, or trendy clothing, Shooos provides a wide variety of options for men and women. The goal is to combine fashion, quality, and affordability, so customers can stay on trend without overspending.


Contact info

3.5

Average

TrustScore 3.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good runners

Good runners, but minus one Star for delivery

29 January 2026
Shooos.ie logo

Reply from Shooos.ie

Hello, thank you so much for your kind feedback 😊 We just wanted to mention that since the package is being shipped outside of Ireland, delivery can take a few extra days. We do our best to make this clear by showing it on the checkout page. Thanks for your understanding!

Rated 2 out of 5 stars

Still awaiting delivery.

My Order has not arrived on the scheduled delivery date and there is no updated information on the couriers website. The last update was on the 30th of January when the shipment seems to be in Germany.

29 January 2026
Shooos.ie logo

Reply from Shooos.ie

Hello, thank you so much for your feedback 😊 We just wanted to let you know that your package was delivered on 11.2.2026. Since it was shipped outside of Ireland, delivery can sometimes take a few extra days. We’re really sorry for the delay and truly appreciate your understanding!

Rated 1 out of 5 stars

Did not receive my order

My order has gone from Germany to Hungary and is now somewhere in Uruguay! I am in Ireland and have still to receive my shoes ! Hoping they will arrive in the next 2 days or I'll have to request a refund as ordered over 2 weeks ago.

27 January 2026
Shooos.ie logo

Reply from Shooos.ie

Hello, thank you so much for your feedback 😊 We just wanted to let you know that your package was delivered on 10.2.2026. Since it was shipped outside of Ireland, delivery can sometimes take a few extra days. We’re really sorry for the delay and truly appreciate your understanding!

Rated 1 out of 5 stars

Product still has not arrived

Product still has not arrived

26 January 2026
Shooos.ie logo

Reply from Shooos.ie

Hello, thank you so much for your feedback 😊 We just wanted to let you know that your package was delivered on 4.2.2026. Since it was shipped outside of Ireland, delivery can sometimes take a few extra days. We’re really sorry for the delay and truly appreciate your understanding!

Rated 5 out of 5 stars

Just received mine

Just received mine, Cons Hiker Boots. The item is original and legit. The only downside is the delivery takes more than 15 days. You'll be thinking if it's legit or not coz Shoos sez be delivered on 6th of January. Its a week after that. GLS though has not that active in parcel updates. But thankfully its legit.

15 January 2026
Unprompted review
Shooos.ie logo

Reply from Shooos.ie

Hello, thank you so much for your kind feedback 😊

Rated 3 out of 5 stars

I ordered trainers on 20th of november…

I ordered trainers on 20th of november .It is now the 8th of december and still not arrived . Gls have had package in Ireland since 1st of december . Unacceptable .
Order arrived on the 9th of december . So it took 19 days to arrive . Gls had pacage in lreland for over a week before it was dispatched . Shooos contacted me with an email to check tracking number but it made no difference as l had checked tracking number . If you are willing to wait this lenght of time it should be fine .

24 November 2025
Shooos.ie logo

Reply from Shooos.ie

Hello,
thank you for your review. It says on the tracking that your order was delivered on 9. 12. If this is not the case, please write us an email on shooos@shooos.ie and we will start a claim with the delivery company.

Best regards,
Team Shooos

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