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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, noting that processes are completed quickly and often exceed expectations. Many people highlight the excellent customer service, appreciating the prompt responses to emails and regular updates throughout the process. The staff is frequently described as helpful and professional, making the overall user experience smooth and hassle-free. Consumers found the company's online system easy to use and effective, especially when dealing with the complexities of obtaining medical records. Reviewers often mention that the company significantly reduces the stress and time involved in what can otherwise be a long and difficult process.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speed and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast service,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Customer service

Clients share positive opinions on customer service, praising the efficient, speedy, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact After 12 days I took form back to doctors as they said didn’t receive SAR form but you... See more

Company replied

Rated 5 out of 5 stars

I highly recommend SHOOTCERT to anyone needing to apply for a firearms certificate. They are worth every penny of their fee. Not only do they remove the worry and hassle of the process itsel... See more

Rated 5 out of 5 stars

Once Shootcert gained access to my medical files the report was produced in very very good time. Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery,... See more

Rated 5 out of 5 stars

ShootCert have been absolutely fabulous in helping me with my medical records for my FAC/SGC renewal. Extracting the information from my GP was a long and tortuous process that easily exceeded the... See more


Company details

  1. #1 of 5 best companies in Medical certificate service
  2. #1 of 4 best companies in Medical Group

Written by the company

At ShootCert, we make securing your firearms medical report simple, fast, and hassle-free. Whether you’re applying for a shotgun or firearm licence in the UK for work, recreation, or target shooting, we’re here to help—especially when your GP can’t or charges too much. We’re proud to be the only independent, doctor-led provider in the UK and the only service recommended by the British Association for Shooting and Conservation (BASC). Trusted by the Countryside Alliance and CPSA, our dedicated panel of trained, GMC-registered doctors delivers a confidential, efficient, and expert service designed for shooting enthusiasts. Applying is quick and easy—just 10 minutes online, no face-to-face appointments required. Let us handle the paperwork so you can focus on what you love. Choose ShootCert: trusted by the shooting community, backed by professionals, and designed for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service! I emailed shootcert and they contacted my doctor as soon as I had filled out the relevant information, allowing shoot cert to contact my GP. I had my results back within the week.
Would highly recommend and will definitely use again.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Medical records came back far quicker than my doctors said they could do it. Really recommend this service.

12 January 2026
Rated 5 out of 5 stars

good service

good service, quick and thorough, just wished my GP would offer this service in the first place!

8 January 2026
Rated 5 out of 5 stars

Shootcert are great over and over again!

Fantastic and speedy service again, as expected. Swift response to email queries, great instruction and communication throughout and an overall great service. After submitting a request I had all the info I needed to proceed in minutes and following my medical notes submission, I had my DR’s cert within 10 days. Thanks again and see you in 5 years!

7 January 2026
Rated 5 out of 5 stars

Fast

Fast, helpful and very very easy! Would recommend to everyone!

17 December 2025
Rated 5 out of 5 stars

My doctor didn’t tell me that they…

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact
After 12 days I took form back to doctors as they said didn’t receive SAR form but you have had them last week just waiting for your reply as license runs out soon

12 January 2026
ShootCert® logo

Reply from ShootCert®

Hello Derek - we sent your certificate on the 12th Jan. Hopefully you have received it by now. Any problems, please get in touch.

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