ShootProof Reviews 87

The company has changed a lot of things on their website without working out all the kinks first. Any good company fully tests major changes BEFORE going live with them. There’s MAJOR glitches that have to be worked around in order to simply complete a task, and not all the options are available due to whatever technical issues they’ve not yet solved. All my templates that I spent a considerable amount of time on have been deleted with the website changes. Oh, and you can’t even contact the company. The message on their support line is “our team is not currently available by phone.” That says a lot right there. They’re obviously experiencing so many issues that they don’t want to answer the phone. What kind of business doesn’t answer the phone? Not a reputable one. It’s extremely frustrating since everything worked so great before (and the glitches reflect negatively on the professionalism of the photographer). I’ve been with them for years, but now I’m ditching them as soon as my last invoice is paid. Look elsewhere and save yourself the headache.

DONT SIGN UP!
They promised to be ready with 3D-secure payment in EU by January 2021.
They were not!!!
And they are not even close to being helpful with a fast solution. So now my customers can’t pay and my business are on the breaking point because of this.
DONT SIGN UP WITH THEM, they don’t deserve it!!!
They literally don’t want to help!

I use ShootProof for more than “just” gallery hosting of my photos. From invoicing to emails and archiving of wedding galleries, shootproof is an amazing resource for my business.

Galleries are easy to create, the user Interface is user friendly to make invoices, and credit card processing is now a joy.

Thanks for the great service.

I love ShootProof - it's easy to use, and user-friendly for my clients to be able to download their photos. It's good value for the price.

Wendy Solomon

Super easy to navigate. Affordable and professional website for beginners Or advanced photographers.

ShootProof has been great for my business! For large events, having the option for self-fulfillment and being able to create coupon codes for individual use has been amazing. For my regular clientele, the galleries are easy to navigate and user friendly!

I have been using ShootProof for over six years. My uploads are fast, the site is reliable, and the price is reasonable. The customer interface is attractive. I have used several hosting companies, and ShootProof has been the best. They continue to make improvements. Being able to see what my clients have made as their favorites and what is in their cart is very useful, especially if they aren't tech-savvy and have problems.

I love Shootproof, I use them for online slideshows, for marking clients' favorite images, for client proofing when I create albums, wall art, and more. Couldn't do my job without it!

I love Shootproof. It has made it so much easier to put all of my business into one site. My galleries, contracts, invoices, contacts and so many things all in one place.
I love how beautiful and professional the galleries look when I send them to my clients. I refer everyone to Shootproof. The only thing I would request is that they find a way to better download and save all the monetary spreadsheets. It becomes very time consuming and difficult at tax time to go through and save all of the numbers item by item.

The wedding photography world needed a Shootproof for a while and here it is!

My friend introduced me to them a few years ago and I have never looked back since.

The website looks great and has a nice flow to it, customer service is quick and helpful, my clients love it and they (Shootproof) are very proactive in improving and updating the platform all the time.

I can honestly say I would not consider going anywhere else!

I've been very pleased with ShootProof for over 6 years now! We are a boutique styled wedding photography company and after viewing several other proofing sites, I was very pleased with the professional aesthetics of ShootProof for our clients. After seeing all that is offered and getting new galleries set up- I was 100% sold! I don't have a lot of spare time on my hands and setting up was a breeze. Makes us look good!! Thanks yall!

I have been using ShootProof to deliver images to my clients for about 5 years now and couldn't be happier. It's super easy to set up, easy to use on the client's end as well. Clients love that they can share their galleries with family who don't live nearby.

Shootproof is a great tool with everything you need in one place. I like how they keep trying to solicit feedback and make things better. There are tools I haven't even used yet, but I'll get there as I keep growing my business, just knowing it's all there.

Pros
+ Attractive showcase for portfolio
+ Contracts
+ A database to keep your client's info
+ Somewhat simple to use, it's straightforward, but there are some functions that are so inefficient.

Cons
- Contracts don't always send with ease, sometimes they don't deliver, I contacted Shootproof and they didn't really help at all with this issue. I mentioned I used Hellosign and contracts went through flawlessly, that it could be something in their code or configurations to have other people's emails block them, no response.
- When loading your portfolio/album, it takes a looooong time compared to Zenfolio, which loads extremely fast.

I'm currently considering leaving Shootproof and using Zenfolio or other options and make sure my photographer groups know the pros and cons. Zenfolio also allows way more images to be uploaded with their base packages.

Shootproof is an amazing company that has helped simplify my business tremendously. Shootproof is very user friendly and the customer service is top notch. I have been with Shootproof for over 3 years and will continue to use them. I highly recommend Shootproof services to all photographers.

Love my ShootProof account and it's made online sales convenient and easy. Any interaction I've had with customer service has been helpful in a speedy way! Highly recommend if you offer online galleries/sales.

5 stars for any company that is willing to consistently take my calls and emails and handhold me through each and every process with open arms. You are my kind of people!!!

Diana Barbatti Photographer

Shoot proof has made a huge impact on my business! From the very beginning I’ve been able to direct my customers to the site and they would easily be able to navigate through each of my albums. That includes ordering quantity, volume and more recently the option to order packages. Each time I have had questions about service (more frequently than not these were user errors versus software errors), The team was patient and willing to work with me through each question to help me fully understand. Now if only they would allow you to build a website from it, true website, that would be the cake topper! Overall great service, can’t say enough about it!

Shoot proof is amazing! It’s so easy for me and my clients. It has so many features and having my lab available through my gallery is just icing on the cake. Love shoot proof, love everything they provide and their attention to detail and all the extras they are always providing to help us photographers improve and boost our business!

Shootproof has simplified my client experience and my workflow, and they continue to listen closely to feedback to make things better regularly.
Using shootproof, I’ve been able to make a LOT of add-on sales to every shoot that I do, even ones that never had add-on sales before.