Aerospa Reviews 

145
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing incredible deep tissue massages that effectively relieve bodily tension, aches, and sore muscles. Many reviewers highlight how professional, welcoming, and attentive the therapists are, ensuring every visit feels truly special. People also love the unique convenience of enjoying these wonderfully relaxing express treatments right at the airport. Consumers note that services such as customized aromatherapy oils and eyebrow threading exceed expectations for a quick stop. Additionally, shoppers mention that retail items like travel pillows and body lotions make wonderful additions to their journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as warm, intuitive, and... See more

Product

Customers consistently note positive experiences with product, sharing how the travel pillow and oils helped... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A little airport magic! I met Tinamarie at the airport and what started as a conversation turned into such a lovely surprise. She gave me a 10 minutes deep massage focusing on my back, shoulder... See more

Company replied

Rated 5 out of 5 stars

I had originally a 20 minute massage, extended to 30 minute because it was so good. I'm sorry my brain condition affects stort term memory and I wish I could remember the wonderful lady wearing a purp... See more

Rated 5 out of 5 stars

Binti’s massage removed all my aches. I even walked more upright. So relaxing as well. High degree of excellence and professionalism I want to travel again just for a massage in North Terminal, Gat... See more

Rated 5 out of 5 stars

I got a wonderful head neck and back massage from Sanish at Gatwick airport. She was so thorough and similar to my physiotherapist in deep tissue massaging. For the last 2 or 3 years every time I’m at... See more


Company details

  1. Beauty Salon

Written by the company

Established in 2012. We offer luxury beauty retail and treatments in conveniently short time slots at all major UK airports


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(145)

52 reviews in the last 12 months

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Rated 3 out of 5 stars

I was a bit disappointed- I found that…

I was a bit disappointed- I found that I cannot talk easily with the mask on- as it is so close to the mouth. I also found the stitching odd- it creates a strange pointy profile.

26 April 2021
Aerospa logo

Reply from Aerospa

Hi Annie, just to let you know that the mask is adjustable and can be made larger by moving the adjusters on the elastic. I hope this helps.

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