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Company details

  1. Trading Card Shop
  2. Collectibles Shop

Written by the company

Danmarks nye hjem for nørderi og samlekort! Køb de seneste Pokémon, One Piece og Dragon Ball Super kort på vores side. Find nye eksklusive produkter og enkeltkort til konkurrencedygtige priser! Fra én samler til den næste - vi ses på shop.ben-gun.com


Contact info

3.1

Average

TrustScore 3 out of 5

36 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammer site

Scammer site, bought some fb01 dragon ball sets at the change of 148€, then he told me that i needed to pay additional "tax" cause the VAT wasn't included in the final price, i told him that there wasnt any issue and i would pay it, somehow he says that the order would be cancelled anyways, afterwards it still instock but at the exchange of currency it was at 219€, he just cancels orders to raise the price, furthermore when you ask him abour this issue, he says that he doesnt even have stock of the product, which doesnt make any sense and starts to insult you, i can understand that a shop decides to raise the price due to the high demand, but calling your customers with insults its very very unprofessional and telling lies too, tbh i would not buy from this seller cause he will probably do the same, from what i have seen, im not the only one, and i wont be the last one who had similar experiences with this seller

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience!

Very bad experience!

The order was canceled and the price was increased 50%. I would not recommend anyone buying.... Very fish. After making my order he said I have to pay tax ontop and after that he increased price to 1500kr from 1000kr....

30 January 2026
Unprompted review
Rated 1 out of 5 stars

UNPROFESSIONAL SHOP

By far one of the worse shops ever, as soon as you buy something they will tell you that you need to pay anothet extra "VAT" cause they forgot to add it, afterwards they will cancel sale, and for surprise of no one, they will raise the price... so be careful when buying here, cause you have high change to this

31 January 2026
Unprompted review
Rated 1 out of 5 stars

No Trust…

It started with the fact that I placed an order that was cancelled 2 times for the same reason by the seller. He suspectedly had a problem with his website every time and also raised the prices of the products. After he has already raised the price 2 times and made me wait several weeks until release, I only got the news that a problem has appeared again. You don't know whether the seller only wanted to sell the product more expensively or he really had problems, because he hardly or never answers after you write to him. In any case, he has now sold the product for significantly more expensive, which is also not the point if you conclude a purchase contract with him.

19 February 2024
Unprompted review
Ben-Gun logo

Reply from Ben-Gun

I send you a screenshot of my mail with my supplier - I got 2 of 10 ordered cases. So NO. I didn't cancel and sell at a higher price. The 2 cases were sold to local customers ages ago during pre-order. I regret ever helping you and adding the option to sell to Germany. You're only trykng to harm my business due to my supplier not providing the products.

You got the products cheaper because the site removed VAT automatically as explained.
So I fixed the issue and you got the exact same prices as our local customers. I added the option to ship to Germany only for your sake, I can see that was my mistake.
And the issue didnt "appear again" - I said I would write when the issue was resolved. And you made around 25 orders on my site for the same products in 2 weeks; even though I didnt fix the VAT issue - you were impatient. When I write I fixed the VAT issue for Germany on my site, you ordered again and that was it.

Rated 1 out of 5 stars

Only Problems

After we made a purchase of over €3000, the purchase was canceled on the grounds that “other prices were displayed”. Does that mean he had an error in his system but canceled our order? Ok, no problem, we came to terms with it and ordered again for the prices he asked for. That was an extra charge of almost €1000. After the purchase 3 days before ordering the product, he canceled the order again on the grounds that he did not receive the product at all. We've been hanging on to this order for weeks because we have a small local shop here and are now left empty-handed because of its dubiousness. The seller sometimes only responded half or not at all. We've had €4,000 lying with him for four weeks now and we've promised our customers products that we can't get now thanks to him.

19 February 2024
Unprompted review
Ben-Gun logo

Reply from Ben-Gun

Same as your friend... I only got 2 cases instead of the 10 I ordered. I sent proff to your emails but you keep harassing me and sending 10-20 messages a day.
I won't sell any other products for you, wave 2, series 2 or any other.


Same as I wrote to your friend:
You got the products cheaper because the site removed VAT automatically as explained.
So I fixed the issue and you got the exact same prices as our local customers. I added the option to ship to Germany only for your sake, I can see that was my mistake.
And the issue didnt "appear again" - I said I would write when the issue was resolved. And you made around 25 orders on my site for the same products in 2 weeks; even though I didnt fix the VAT issue - you were impatient. When I write I fixed the VAT issue for Germany on my site, you ordered again and that was it.

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