Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more
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I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more
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Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more
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I've used Cartridge World for years and was sorry their two physical stores closed several years ago. Since then, I've ordered over the phone without any problems. Recently, the new website orderin... See more
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Company details
About CW Outlet & Supplies
Written by the company
About CW Outlet & Supplies
Welcome to the official Trustpilot page for CW Outlet & Supplies! We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality.
As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more.
Our Commitment to You:
- Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last.
- Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost.
- Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print.
- 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need.
Your Feedback Matters
We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service.
Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!
Our Shipping Promise
Fast Shipping & Your Satisfaction, Guaranteed
We are committed to:
Speedy Dispatch: All in-stock orders are processed and shipped from our US-based facilities, typically within one business day.
Free, Fast Shipping: Enjoy FREE standard shipping on every order over $50. We partner with reliable carriers to ensure your package arrives safely and on time.
Real-Time Tracking: The moment your order is on its way, we'll email you a tracking number so you can follow your delivery every step of the journey.
Our goal is a seamless and worry-free delivery experience. If you ever have a question about your shipment, our dedicated customer service team is here to help.
Contact info
United States
- shop.cartridgeworldusa.com
4.6
Excellent
158 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Saving best value for customers!
After discovering CW shop near me closed I chose the online service. I was able to upgrade to larger cartridge for less than retailers charged, recycle my empty and saved cross driving expense. Service was a Win!
2 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Ruben,
We love hearing this! While we know it’s tough when a local shop closes, we are thrilled that the online experience turned out to be an even bigger "win" for you.
Getting a larger cartridge for less money and saving the gas money is exactly the kind of value we want to provide. Thank you for continuing to recycle with us and for your continued business!
Best regards,
The Cartridge World Team
Reply from CW Outlet & Supplies
This is a short, punchy, and incredibly positive review. When a customer uses all-caps ("BEST"), your reply should match that energy and enthusiasm!
Here are a few excellent options for your reply to Robert.
Option 1: The "High Energy" Reply (Recommended)
Hi Robert,
We think you are the BEST too! Thank you for the incredible feedback.
We work hard every day to ensure we are delivering the "best prices and best quality" in the market, so hearing you say that makes our day. Thanks for choosing us!
Best regards,
The Cartridge World Team
Great price and speedy delivery
Great price and speedy delivery. I got 2 cartridges for the price of 1 at the local stores. Thanks!!
2 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Steve,
That is the kind of math we like to hear! Getting two cartridges for the price of one is a huge win, and we are thrilled we could make that happen for you.
Thank you for choosing us for the better deal and the speedy delivery!
Best regards,
The Cartridge World Team
Great experience!0
The ordering process was streamlined and delivery (sans weather!) was great! I have always prdered from HP before, but I will order from CW in the future. Thank you for this opportunity.
1 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Joyce,
Thank you for the wonderful review! We are absolutely thrilled to hear that you have decided to switch from HP to Cartridge World.
We strive to make the ordering process as streamlined as possible, so we are glad it was a smooth experience for you. We can't always control the weather, but we can control our quality and service, and we look forward to serving you for years to come!
Best regards,
The Cartridge World Team
Samsung toner replacement.
Does exactly what it should! "Fast shipping, and great print quality for my Samsung printer. I can't tell the difference between these and the Samsung name-brand versions, which I can’t find anywhere. Will definitely be ordering again!"
10 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Frank,
That is music to our ears! Our goal is always to match the performance of the name brands without the name-brand price tag. We are glad the shipping was fast and the quality is spot on.
Thanks for the recommendation—we look forward to your next order!
Cheers,
The Team at Cartridge World
Need toner now, buy here.
Used expedited shipping and it arrived early. Needed it, and works great out of the box.. thank you.
22 January 2026
Reply from CW Outlet & Supplies
Hi Brian,
That is music to our ears! We know that when you need toner, you usually need it yesterday. We are thrilled that the expedited shipping paid off and got it to you early.
Thanks for the recommendation!
Best regards,
The Cartridge World Team
Having just what I needed
Having just what I needed, sending it to me expeditiously was perfect!
17 January 2026
Reply from CW Outlet & Supplies
Hi Cheryl,
Thank you for your feedback. We are pleased to know that we had the item you needed and that the delivery was prompt. We value your business and look forward to serving you again.
Cheers,
The Cartridge World Team
Highly recommend
I've been a customer for years and the products and prices are great. The shipping was quick.
16 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Leslie,
Thank you for the kind words and for being a loyal customer for all these years! We truly appreciate your continued support.
We are thrilled to hear that we are still hitting the mark with great products, prices, and quick shipping. We look forward to serving you for many more years to come!
Best regards,
The Cartridge World Team
Service was great
Service was great! Michael was very helpful and friendly! He helped me with all my needs.
15 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Giselle,
We are so happy to hear that! We pride ourselves on having a friendly and helpful team, so it is great to know that we provided you with excellent service.
We appreciate your business and hope to see you again soon!
Cheers,
The Team at Cartridge World
Ink was a better cost than walmart and…
Ink was a better cost than walmart and delivery was very quick!
14 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Ken,
Thank you for the feedback! "Better prices and faster shipping"—that is exactly the combination we aim for with every order. We are glad we could help you save some money on your printing costs.
We appreciate your business!
Cheers,
The Team at Cartridge World
HP Ink Cartridges
The website was easy to use. Pricing good. Shipping was a little slow.
22 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Bobbe,
Thank you for the review! We are glad you found the website easy to use and the pricing competitive.
Regarding the shipping speed: Just a helpful note for future reference, orders placed after business hours on Fridays are processed and shipped first thing on Monday morning. We apologize if that weekend gap caused a delay in getting the ink to your door. We appreciate your business!
Best regards,
The Cartridge World Team
Quick and helpful Service
I am very pleased with my experience in ordering a discontinued printer cartridge. I needed to have my HP Laser jet printer running as soon as possible. I ordered the cartridge with expedited delivery and received the cartridge the next day! The unit printed about 20 pages and then quit. I emailed the company right away. They apologized for the problem and suggested a couple of things to do to see if the cartridge could be made to work. That failed so they sent me another cartridge free of charge the next day. That cartridge worked fine. I was very pleased in knowing that this company valued my experience more than their bottom line.
12 January 2026
Reply from CW Outlet & Supplies
Hi Charles,
Thank you for the detailed feedback! We know how stressful it can be when you need a printer running now, especially with discontinued parts.
We apologize that the first unit failed, but we are so glad we could get a working replacement to you the very next day. Thank you for working with us on the troubleshooting steps and for giving us the chance to fix the issue. We appreciate your business!
Cheers,
The Team at Cartridge World
Cartridge World is trustworthy to do…
Cartridge World is trustworthy to do business with.
12 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Artis,
Thank you for your feedback. We are honored to be a company you consider trustworthy. We take great pride in our service and products, and we appreciate your support.
Best regards,
The Cartridge World Team
The “packaging” was much less than I…
The “packaging” was much less than I have experienced in the past. The Black Cartridge was in an opened plastic sleeve, opened in the same fashion that I use to open and re-use the plastic bag to send my cartridges in for recycling. However, I fold the bag over and tape it closed, this bag was open and leaked Black Ink both in the plastic sleeve and the onside of the Shipping Box.
When the Black Ink cartridge in my printer runs out I will wipe the “Re-Filled” cartridge off, and insert it into my printer. I am not going to do anything right now, and reserve my final judgment on this experience u til then
12 January 2026
Reply from CW Outlet & Supplies
Hi Ray,
Thank you for this detailed feedback. We are sincerely sorry about the condition of the packaging and the ink leak. That is absolutely not our standard presentation.
We have emailed you directly to arrange a free replacement. We highly recommend replacing the cartridge now rather than trying to use a leaking one later. Please reply to our email whenever you have a moment.
Best regards,
The Cartridge World Team
Price was right at the time,now its…
Price was right at the time,now its double the price, for 10 more I get brand new ones. But this order was delivered on time and works wonderful in my printer, saying that I will not buy anymore at the price listed, like I said 10 more and I can get brand new one
29 December 2025
Reply from CW Outlet & Supplies
Thank you for the honest review, Sharon. We are really glad to hear that the delivery was on time and the cartridge is working "wonderfully" in your printer!
We completely understand that price is a major factor. Prices on the market do fluctuate, but we always try to remain competitive. We recommend keeping an eye on your email for our special promotions or coupons—that is often a great way to get the price back down to the range you are looking for.
We hope to see you again!
Best regards,
The Cartridge World Team
Costly
It was easy order on line. Same quality as if I went to the store, works great In my printer when other off brands did not, inexpensive cost, very prompt on delivery no complaints12,2025,actually I do have a concern, went to reorder and now each carridge is 33 dollars, with justv10 more I can get brand new ones,I thought refurbished ones would be a lot less
28 December 2025
Unprompted review
Reply from CW Outlet & Supplies
Dear Sharon,
Thank you for sharing your experience. We are pleased that you found the online ordering easy and the delivery prompt. It is great to know that our quality stands out compared to other brands you have tried. We look forward to serving you again!
Sincerely,
The Cartridge World Crew
Easy to order online
Easy to order online! Previously, it was easy to email the rep. to order. Quick delivery :)
6 January 2026
Reply from CW Outlet & Supplies
Hi Dr. Gerlach,
Thank you for the review! We know how busy your practice is, so we are glad to hear that the transition to ordering online was easy and efficient for you.
While we are always happy to help via email, we designed the online system to be just as quick and convenient. We appreciate your continued business!
Best regards,
The Cartridge World Team
Easy ordering and the right model
Got the proper cartridges for my HP inkjet, so much confusion trying to get them online. This merchant was simple to work with.
29 December 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you for sharing your experience. We are pleased that you found our store simple to work with and that the ordering process was straightforward. We look forward to helping you with your future printing needs!
Sincerely,
The Cartridge World Crew
Save money
My cartridges came quickly and are working great in my HP printer. I'm so happy to have saved quite a bit!
9 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Lisa,
Thank you for the feedback! "Quick delivery, great quality, and big savings"—that is exactly what we aim for with every order. We are glad we could help you save money without sacrificing quality.
We appreciate your business!
Cheers,
The Team at Cartridge World
Delivery
Everything was delivered to our shipping department. But normally it is delivered at the front door and they take the old cartridges. This time they didn't take the old cartridges. But I am always happy with Cartridge World.
2 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Marie,
Thank you for your feedback! We are glad to hear you are happy with us, and we can definitely help clarify the delivery and recycling process for next time.
For Recycling: We do take them! Just email us at customerservice@cartridgeworldusa.com for a prepaid shipping label and we will take care of the rest via our Recycling Program.
For Delivery: To ensure the driver goes to the front door, please edit your shipping profile to add a note for the courier on your next order.
Thank you for your business!
Cheers,
The Cartridge World Team
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