Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more
Company replied
Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more
Company replied
I've used Cartridge World for years and was sorry their two physical stores closed several years ago. Since then, I've ordered over the phone without any problems. Recently, the new website orderin... See more
Company replied
Company details
About CW Outlet & Supplies
Written by the company
About CW Outlet & Supplies
Welcome to the official Trustpilot page for CW Outlet & Supplies! We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality.
As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more.
Our Commitment to You:
- Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last.
- Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost.
- Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print.
- 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need.
Your Feedback Matters
We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service.
Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!
Our Shipping Promise
Fast Shipping & Your Satisfaction, Guaranteed
We are committed to:
Speedy Dispatch: All in-stock orders are processed and shipped from our US-based facilities, typically within one business day.
Free, Fast Shipping: Enjoy FREE standard shipping on every order over $50. We partner with reliable carriers to ensure your package arrives safely and on time.
Real-Time Tracking: The moment your order is on its way, we'll email you a tracking number so you can follow your delivery every step of the journey.
Our goal is a seamless and worry-free delivery experience. If you ever have a question about your shipment, our dedicated customer service team is here to help.
Contact info
United States
- shop.cartridgeworldusa.com
4.6
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So Easy!
My experience with Cartridge World is easy ordering and quick, accurate delivery. The phone call follow-up is a bonus.
5 August 2025
Reply from CW Outlet & Supplies
Hi Karyn, thank you for sharing your experience! We're so happy you found our ordering process easy and our delivery quick and accurate. It's also great to know you appreciated the follow-up call—it's our way of making sure everything is just right for our customers. We look forward to your next order!
Best regards,
The Cartridge World Team
Reply from CW Outlet & Supplies
Thank you, James! Glad your order arrived fast and without any issues—that's how every order should be. We appreciate your business!
Cheers,
The Cartridge World Team
I've been a customer with Cartridge…
I've been a customer with Cartridge World since ~2010 when they had a physical location in Portland, OR. With the closing of all our regional brick and mortar locations, I switched to online, and am glad to see the quality and customer service continue to be good.
4 August 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Rebecca,
Thank you for such a meaningful review! We're so grateful for your business all the way back to our Portland store days. It's fantastic to hear you're still happy with our quality and service online.
It truly means a lot that you've stuck with us. We appreciate your incredible loyalty and can't wait to serve you again!
Happy Printing,
The Team at Cartridge World
I've used Cartridge World for years and…
I've used Cartridge World for years and was sorry their two physical stores closed several years ago. Since then, I've ordered over the phone without any problems. Recently, the new website ordering was offered and was quite easy. I entered my printer data and the cartridge info appeared quickly.
This company has always impressed me.
1 August 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Mark,
Thank you for the wonderful review and for being such a loyal customer! It means the world to us that you've journeyed with us from our stores all the way to our new website.
We're so happy the new site was easy to use and that we've continued to impress you. That's fantastic to hear! We truly appreciate you and your business.
Happy Printing,
The Team at Cartridge World
I have had good experience with using…
I have had good experience with using Cartridge World ink, and will continue to use it. Ordering was easy and the price is right.
3 August 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Elizabeth,
Thank you so much for your wonderful review! Hearing that you've had a good experience and plan to continue using Cartridge World is the best feedback we could ask for.
We work hard to make ordering easy and to ensure our prices are just right, so we're thrilled that's been your experience. We truly value your loyalty and look forward to serving you again soon!
Best regards,
The Team at Cartridge World
I like shopping with Cartridge World
I like shopping with Cartridge World.
Was so easy to find my toner item #.
Looking forward to receiving my toners by mail
1 August 2025
Reply from CW Outlet & Supplies
Hi Nancy,
Thank you so much for the wonderful feedback! We're so glad to hear you enjoy shopping with us and that you were able to find your toner item number easily. We work hard to make that process as simple as possible!
Your toners are on their way, and we can't wait for you to get them. Thank you for choosing Cartridge World!
Happy Printing,
The Team at Cartridge World
Easy Peasy
Super easy ordering process online and the fact that both of my orders shipped free was an added bonus.
Thank you!
31 July 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Holly,
"Easy Peasy" is music to our ears! Thank you so much for the wonderful review. We're thrilled that you found our online ordering process super easy.
We're especially grateful that you've chosen us for both of your orders—your loyalty means the world to us. And of course, we're glad the free shipping was a great bonus!
Thank you again, and we look forward to helping you next time!
All the best,
The Team at Cartridge World
good products
order was easy online and product delivered on time
product was very good
8 July 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Rick,
Thank you for your great review! We’re happy to hear that your online ordering experience was easy and that your product was delivered on time. It’s wonderful to know you’re satisfied with the quality of our products. We look forward to serving you again soon!
Best regards,
The Cartridge World Team
The toner cartridge was lower price…
The toner cartridge was lower price than Amazon and arrived in two calendar days.
19 July 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Claude,
Thank you for your feedback! We're glad to hear you found our toner cartridge at a better price than Amazon and that it arrived quickly in just two days. At Cartridge World, we strive to offer great value and fast service, and we appreciate you choosing us. We look forward to serving you again soon!
Best regards,
The Cartridge World Team
Pleasantly Surprised
I recently purchased the Cartridge World brand Toner for my home Brother printer, and I was pleasantly surprised with my decision. As someone who prints a lot of documents for school and personal projects, I was looking for a reliable and cost-effective solution and Cartridge World delivered.
15 July 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Dan,
Thank you for sharing your experience! We’re so happy to hear that our Cartridge World toner has been a reliable and cost-effective solution for your Brother printer, especially with all your school and personal projects. It’s great to know we could exceed your expectations, and we look forward to supporting your printing needs in the future!
Best regards,
The Cartridge World Team
Carolyn called and emailed diligently.
Even through all the hiccups of the shipment, I still managed to get it. Carolyn called me back or emailed me, with every single issue I had. I will admit I was a bit worried at first about purchasing this, but i'm really happy that I did and the toner works perfect in my cannon. I am very happy with the customer service and how they responded to me so quickly. I will definitely be back to purchase more toner.
15 July 2025
Reply from CW Outlet & Supplies
Hi Melissa,
Thank you so much for your wonderful review! We're thrilled to hear that Carolyn was able to assist you promptly and keep you informed throughout the entire process. We understand how shipment hiccups can be frustrating, but we're glad everything worked out and that the toner is working perfectly with your Canon. Your satisfaction means a lot to us, and we look forward to serving you again for your future toner needs!
Best regards,
The Cartridge World Team
Great company!
Great company!! Always quick to answer questions and super-fast shipping.
21 July 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi,
Thank you for your kind words! We're delighted to hear that you appreciate our quick responses and fast shipping. At Cartridge World, we’re committed to providing the best service possible, and your feedback means a lot to us. We look forward to helping you again soon!
Best regards,
The Cartridge World Team
Reliable refurbished cartridges
Their remanufactured cartridges are reliable and well priced.
11 July 2025
Unprompted review
Reply from CW Outlet & Supplies
Dear Elana,
Thank you for your great review! We're happy to hear that you find our remanufactured cartridges reliable and well priced. We appreciate your support and look forward to serving you again soon!
Best regards,
The Cartridge World Team
5 star service!!!!
I had issues with the cartridge fitting my printer. The customer service team was very responsive, kept providing information and assistance until my problem was resolved. Fast delivery, great products, super service. 5 stars all the way round.
15 June 2025
Reply from CW Outlet & Supplies
Thank you so much for your fantastic 5-star review! We're glad our customer service team could assist you promptly and ensure your cartridge issue was resolved. Delivering great products with fast service is our top priority, and your kind words mean a lot to us. We look forward to serving you again!
Best regards,
The Cartridge World Team
My order showed up before the estimated…
My order showed up before the estimated delivery time. Order was accurate and had no issues or problems.
29 May 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi John,
Thank you for your wonderful review! We're thrilled to hear your order arrived earlier than expected and that everything was accurate and problem-free. We appreciate your support and look forward to helping you again soon!
Best regards,
The Cartridge World Team
Reply from CW Outlet & Supplies
Dear Shahram,
Thank you for your positive feedback! We're delighted to hear that you found our ordering process easy and appreciated our pricing. We look forward to serving you again soon!
Best regards,
The Cartridge World Team
Online ordering
Easy to use, real person follow up, routine email status and quick receipt of the product. Easy to understand directions and excellent quality!
25 March 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you so much for your kind words! We're thrilled to hear that you had a smooth online ordering experience and that our follow-up and communication met your expectations. It's always our goal to provide top-quality service and products, and we're so glad you enjoyed both. We appreciate your feedback and look forward to serving you again soon!
Best regards,
Cartridge World USA Team
Overall seamless transaction
Overall seamless transaction, quick turn around time, and very easy to use!
23 April 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you for sharing your experience! We're so glad to hear that the transaction was seamless and that our quick turnaround and user-friendly process made your experience easy. We truly appreciate your feedback and look forward to serving you again soon!
Best regards,
Cartridge World USA Team
Great products by a trusted name
Great products by a trusted name. I've always had a great experience with Cartridge World and this was no difference.
16 April 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you for your continued trust in Cartridge World! We're thrilled to hear that you’ve always had a great experience with us and that this time was no different. We strive to maintain the high standards you've come to expect, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Cartridge World USA Team
Easy to use, quick delivery
Ordering online was quick and efficient. They supplied the cartridges I needed for my printer, and they were delivered quickly. The cartridge search function was very helpful.
22 April 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you for your wonderful feedback! We're so glad to hear that our online ordering process was quick and efficient, and that the cartridge search function helped you find exactly what you needed. It's great to know that the quick delivery met your expectations. We appreciate your support and look forward to serving you again soon!
Best regards,
Cartridge World USA Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.