Dilmah Tea Reviews 

22
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Tea Wholesaler
  2. Tea Exporter
  3. Tea Manufacturer
  4. Tea Shop
  5. Wholesale Food Store

Written by the company

Yes, Dilmah made a name as world’s number one grower of single estate, unblended teas of the highest quality, taste and fragrance. But there is so much more to our story. Dilmah is a true Sri Lankan family business, founded by the visionary tea master Merrill J. Fernando. And it embraces a philosophy that is unique in the tea industry, and rare in the world: ‘Business as a human service’, as our legendary founder always calls it. This has been and always will be our timeless vision. We treat planet and people with the greatest respect. We take care of our customers, our coworkers and the environment, with the same care and attention that we extend to our teas. One cup at a time Dilmah proves that ‘good for business’ and ‘business for good’ can and should go hand in hand. This is why a cup of pure Dilmah tea is so often called ‘a cup of kindness’.


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(22)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service! My order wasn't delivered (a problem with the Portuguese postal system). Fleur persevered, sent another order which arrived without any problems. Thanks Fleur!

15 April 2022
Dilmah Tea logo

Reply from Dilmah Tea

Thanks for the compliment Kylie and enjoy the tea!

Rated 5 out of 5 stars

De lekkerste thee van de wereld

De lekkerste thee van de wereld!
I asked Lord to give me coffee to change the things I can and wine to accept the things I can't, and He gave me tea.

1 April 2022
Dilmah Tea logo

Reply from Dilmah Tea

Tea is een geschenk... wat mooi! Dank voor de inspiratie.

Show reviews in all languages. (22 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look