Refund very easy on a forgotten auto-renewal
I took out a subscription on a Black Friday offer to UK Eurosport website channel in Nov 2020. I forgot about it and it renewed 12 days back. I contacted them by web chat and asked if I could have a refund as I never use it they checked this was true.
They processed the refund in minutes! What a delight to have a company that does not force you through a laundry mangle first before they help with forgotten auto-renewals.
And by the way the site is good, it was just that unfortunately I have so little time for sport at present otherwise I would have continued. Maybe return later in 2022.
Full marks for swift, clear and helpful customer service from Jaffra.
