The Gerry Anderson Store Reviews 

752
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and detailed nature of the products, finding them to be excellent value for money. Many people highlight the fast delivery and exceptional packaging, ensuring items arrive in perfect condition. Reviewers also frequently commend the excellent customer service and communication, noting the team's helpfulness and responsiveness. However, some customers also noted occasional delays, particularly with pre-ordered items, which sometimes led to longer waiting times. Despite these instances, many appreciated the transparent communication and updates provided by the company regarding their orders.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and detail of items... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high standard of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speedy and efficient shipping,... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy online ordering... See more

Service

Customers had positive experiences with service, consistently praising the high quality and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Between us, me and my husband have bought several Thunderbirds items from this store, including the BluRay box set, 60th anniversary t-shirt and three sets of commemorative coins and lapel pin badges.... See more

Company replied

Rated 5 out of 5 stars

Gerry Anderson store always had really good stock , everything is well built, got a space1999 book moonbase alpha technical manual what good interesting book. The authors go into a lot details a wel... See more

Company replied

Rated 5 out of 5 stars

I purchased the Thunderbird 60th Anniversary box set & the wait was well worth it, as the quality of the final product is amazing. I also like the option to play them in the original mono or 5.1 su... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the customer service so far, everything that I've bought is of very good quality. I am buying as I can afford them, my favourite TB. I am very happy with the speed of delivery fr... See more

Company replied


Company details

  1. Collectibles Shop
  2. CD Shop
  3. Clothing Shop
  4. DVD Shop
  5. Poster Shop
  6. Toy shop

Written by the company

Embark on a journey back in time with the Gerry Anderson Store, the only official source for authentic merchandise celebrating the legendary creations of Gerry Anderson. Operated under the watchful eye of Jamie Anderson, Gerry's son, this store isn't just a marketplace; it's a tribute to the visionary who redefined science fiction and children's television. Immerse yourself in a world where nostalgia meets novelty. Each item in our store is steeped in the rich history and unparalleled imagination of shows like 'Thunderbirds', 'Space: 1999', and 'Captain Scarlet'. We offer more than mere products; we provide a passage back to cherished childhood memories, a chance to relive the excitement and awe inspired by Gerry Anderson's iconic series. As the only official source endorsed by Anderson Entertainment, every purchase you make is a piece of history, authenticated by the legacy of the man himself. Our collection ranges from meticulously crafted models and exclusive apparel to rare collectibles and limited-edition art, each piece a testament to the timeless appeal of Gerry Anderson's universe. Under Jamie Anderson's leadership, we are committed to preserving the magic and ingenuity of Gerry's work. Whether you're a lifelong fan or discovering his genius for the first time, the Gerry Anderson Store offers an unparalleled experience. Reconnect with the adventures that captivated your imagination as a child and share them with a new generation. Join us in celebrating the legacy of a television pioneer. Explore, reminisce, and own a piece of the worlds created by Gerry Anderson – where imagination knows no bounds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

752 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(752)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great comic nostalgia

Recently brought the nostalgic releases of the two stingray graphic novels and the new and upcoming thunderbirds graphic novels, I can honestly state that I am happy with the way both stingrays turned out after seeing how the art in them all was reprinted. I really hope to see captain scarlets versions at some point in the future and look forward to reading the sequel of thunderbirds latest one FAB!!

23 May 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased enjoyed the Stingray graphic novels and are excited for the new Thunderbirds releases too. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Nostalgic excellence

Excellent customer service throughout from purchase to delivery. My purchases have enabled me to indulge in nostalgia that hallmarked my life in the late 60’s. The Thunderbirds collection, particularly Thunderbird 2, are excellent and important examples of this. Thank you.

23 May 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear the Thunderbirds collection has brought back such special memories for you, especially Thunderbird 2. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Back in time with the great Gerry Anderson!…

At72 I finally got round to tuning in to itvx! So glad I did , as it got the Gerry Anderson ball rolling down a 'distant memory lane! I watched Fireball xl5 (was 9 in 1962 when on tv! Then Supercar , and Terrahawks which is so clever and funny- so sent off for- Gerry Andersons Fireball xl5 and a dvd of Gerrys life absolutely brilliant inc a booklet packed with incredible info on how all the series where made - all packaged with care huge credit to Jamie Anderson
for keeping his fathers incredible achievements alive
It's a treat to go way to a 'simpilar era ' now we're literally
Buried ' with all this tech
Yours sincerely Mr David Harmer
Norwich

10 April 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with your purchases and that we are keeping that magic alive for you. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Space 1999 Ltd Gold Eagle

I was lucky enough to recieve the Space 1999 "Golden Eagle" as a gift. It really is a top tier collectable, a superb display piece - comes with a display case and numbered plaque. Looks fantastic and really well made.

5 May 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with your collectable. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Regular Patron

I have ordered many items from The Gerry Anderson Store over the years and the product quality is always first-rate.

6 February 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with the quality of our products. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Great business to deal with

Great business to deal with. Prompt service and great communications. The DVD’s and BlueRay discs I ordered were shipped promptly and well packaged. Thanks!

20 March 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with your order and our service. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Consistently good service !

Having bought a number of items from the Gerry Anderson store, ranging from limited edition models to remastered BluRay, I've been consistently pleased with their service and support.
Always a pleasure to deal with.

17 May 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with our service and support. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

thunderbirds orders

my experience with the gerry anderson store has been really good I have only made 2 purchases so far but the service I have received regarding both orders has been first class from ordering right through to delivery both orders were at different times but I was kept well informed at all times while it was in transit I was also really pleased in the way the items were well packaged and secure and also they contacted me with a follow up Email thanking me for my orders which I thought was a really nice personal touch as many larger companies will never do this so I would highly recommend buying from them as I will definataley be doing so again well done and keep up the good work

15 March 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with our service and communication. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

An excellent expieriance

I ordered twice from the Gerry Anderson store. The experience was pleasant and professional. The 2 items that I purchased arrived quickly and were both well packaged and arrived in perfect condition. They obviously care about what they sell and want to make the customer as happy as possible. !0 out of 10.

20 March 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are really pleased to hear you’re happy with your purchases and the customer service. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

F.A.B

Decided to order the Thunderbird 60th Anniversary Boxset from the Anderson store.I was not disappointed. Delivery was prompt and was packaged well.The contents itself were a joy to behold.I can recommend them,if you would like to purchase your products from people who care what they do.These are the people to go to.Will definitely be ordering from these again in the future.

19 April 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are pleased to hear you’re happy with your purchase. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

TRG! Still got it after 60 years

Quality product. Prompt delivery. Beautifully boxed. Made with aroha; translation = love.

27 April 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are pleased to hear you’re enjoying your purchase. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Gerry Anderson Store FAB!!

Fantastic company with some great merchandise. Recently purchased the limited edition die cast Thunderbird 1. Excellent quality and very quickly dispatched. Excellent communication from company, no hassle. Would recommend!

9 May 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are pleased to hear you’re enjoying your purchases and received excellent service. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Bought a few items from this website

Bought a few items from this website, inc tee shirts.
The clothes are good quality and very comfy to wear.Items arrive quickly, would certainly recommend

27 April 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are pleased to hear you’re enjoying our shirts. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

This is an incredible website with all…

This is an incredible website with all the series we love and with xery high quality collectible. I love it ans thanks to Jamie Anderson

2 March 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are pleased to hear you’re enjoying the website and our collection. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

I have been into Gerry Anderson ever…

I have been into Gerry Anderson ever since I started becoming curious about Captain Scarlet three years ago, and having to buy loads of things from this website is like going on a shopping haul on a mega mall ship.

This site is absolutely fun!

23 September 2025
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We are pleased to hear you’re enjoying Captain Scarlet and are enjoying shopping the website. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 3 out of 5 stars

I am a long time customer of…

I am a long time customer of theirs…..they rely on the loyalty of geeks like us and so glad to read so many positive reviews….but my recent experiences have not been as positive as some have reported…..placed my order for the TB3 special anniversary edition on day of release in September 2025 for delivery in early 2026….now it seems it’s on its my way to me….in my humble opinion May is not ‘early’….some may disagree….I get the concept of a pre-order when we fans pay up front…..months in advance…..and eventually something gets delivered…..but without giving delivery updates then as a loyal customer I have no idea when my item will arrive…..so Jamie…..don’t take the FAB out of your FAB fan base…..just keep us informed….thanks.

1 May 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review and for your continued support. We appreciate your feedback on the TB3 anniversary edition timing and updates. Pre-orders can sometimes shift slightly as we finalise production and delivery, but we understand how important it is to stay informed. We’ll make sure your comments are shared with the team. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Excellent service and fast delivery…

Excellent service and fast delivery and.always respond to emails promptly

28 April 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We're so pleased to hear that you are happy with our delivery and service. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Fast and efficient service all the way…

Fast and efficient service all the way through

4 March 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We're pleased to hear that you are happy with our service. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Thunderbirds Are Great

Although there were production delays with the DVD set, it was well worth the wait and great to finally receive it. The enhanced picture quality and opens up the colourful world it should be. The sound quality enriches the experience, especially the explosions and rocket sounds. Overall a great enhanced DVD set that any DVD collection would welcome.

1 April 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We're pleased to hear that the DVD set met your expectations and that you’re enjoying the enhanced picture and sound quality. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

Rated 5 out of 5 stars

Once again I am delighted by the…

Once again I am delighted by the quality of my new Thunderbirds product.
Bigger, heavier and even better than I expected. Thanks to all and I look forward to the next one.

27 March 2026
Unprompted review
The Gerry Anderson Store logo

Reply from The Gerry Anderson Store

Thanks for taking the time to leave this review. We're pleased to hear you are happy with your model. If you ever need anything, you can reach us at support@gerryanderson.com

Thanks again,

Anna, Anderson Entertainment

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