Cancelled orders without a reason
Cancelled order without a reason or an e-mail, only saw it when I went on the site. Absolutely unprofessional.
7 April 2021
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
About HardWare.fr
Information provided by various external sources
Fondé en 1997, HardWare.fr est le plus ancien et fréquenté des sites français consacrés au matériel informatique. En sus des sections éditoriale et communautaire, nous avons lancé en octobre 2016 une boutique en ligne, shop.hardware.fr !
Contact info
4.7
Excellent
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Un service client d'exception.
11 March 2021
Unprompted review
Excellent and very fast
30 July 2020
Unprompted review
Excellent
Excellent service, great website, top after-sales support. I had to return an unopened WD Red NAS hard drive, and although I did it a month after my command, they took it back.
I've been using it instead of Amazon whenever the item I want is in stock.
3 June 2020
Unprompted review
Great service and an excellent website
Great service and an excellent website. I will buy with confidence from HardWare.fr again.
11 April 2020
Unprompted review
IN WIN Polaris Aluminium
IN WIN Polaris RGB Twin Pack Aluminium. magnifique ventilateurs, je recommande vivement.
12 March 2019
Unprompted review
Quick, efficient and trustworthy!
Quick, efficient and trustworthy. Will repeat and recommend!
25 February 2018
Unprompted review
Just perfect
Rapidité de commande.
Estore Checkout simplifié et securisé (3DS).
Shipping option claires et delais annoncés respectés
Pricing shipping peu cher
Relation client (mails triggers de comlande, sms livraison , retargeting customer service efficace, non intrusif et facile (modération post avant publication tbc)
Bref une experience client seamless, efficient, quick et just perfect
Proposition : pas de click&collect en 3h ni de quick delivery (store-to-door). Prevoir des entrepôts dédiés de proximité dans les métropoles françaises ?
S Monaco
CIO-Chief Digital Officer
Marionnaud
16 March 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.