Super easy to choose and pay for products on the website then ready for collection from the shop when I was passing.
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See what reviewers are saying
I had difficulty initially in placing my order - 'shipment not available for your address' - so left it. Got an email to say that I should complete my order; explained what happened and I received a... See more
As a first time buyer I will not going to shop here again. Again this is only my opinion and my experience. After placing order, there was no other communication regarding my order. Only the confirm... See more
The item that I ordered had gone out of stock but the staff went above and beyond to make up for it by sending me the items separately. ( I ordered a gift set) I’m so very grateful for all your he... See more
Company details
Contact info
Leigh Road, SS9 1BZ, Essex, United Kingdom
- 01702 716 158
- shop.hedhair@gmail.com
- shop.hedhair.com
4.4
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I ordered the Goldwell straightening balm for my wife and she loves it. Professional service. I would recommend
11 June 2021
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Recommended
Fast delivery, great items and friendly customer service. Will use again.
9 June 2021
Unprompted review
Great service and helpful with my query
8 June 2021
Unprompted review
Well worth look great service
8 June 2021
Unprompted review
The packaging was different from the…
The packaging was different from the advertised item.
5 June 2021
Reply from Shop Hedhair
Hi KT I’m sorry to hear that you weren’t fully satisfied with your purchase, it may be that the supplier has changed their packaging and the website hasn’t been updated yet, we are going to check this and would like to apologise.
Can you please confirm if you received the correct product?
May I thank you for your feedback and ask what you would suggest could improve this particular situation or anything else that you feel could be improved and how?
Kind regards
Ben @ Hed Hair eShop
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