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shop.logistics.org.uk Reviews 

212
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and the overall ordering process is exceptionally smooth and fast. People also love the rapid delivery times, high quality items, and very affordable prices offered consistently across the board. However, some people mentioned experiencing occasional delivery delays, tracking discrepancies, or issues with couriers successfully finding their exact location in time. A few different reviewers also pointed out that shipping and delivery costs can sometimes feel quite expensive when purchasing smaller items and books.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting rapid next-day arrival and smooth... See more

Order

Users describe positive interactions with order, highlighting a simple and easy online process to locate and... See more

Service

People report positive experiences with service, highlighting consistently prompt delivery, reliability, and... See more

Product

Reviewers highlight high satisfaction with product quality and delivery. Consumers noted that items arrived... See more

Price

Reviewers mention positive feedback about price, consistently highlighting excellent and great rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from logistics and it has been a very smooth easy experience and had next day delivery Well packaged Overall a fantastic service and would recommend to anyone Many thanks

Company replied

Rated 5 out of 5 stars

Delivered within 2-3 days of order. Great purchases. Very good prices. Wouldn't hesitate to order again. Thank you

Company replied

Rated 5 out of 5 stars

The online service was easy to follow, to locate the product and order the product. The product arrived before the advertised date and was as advertised. I will use this service again.

Company replied

Rated 5 out of 5 stars

Very good delivery time, product arrived in good condition even with the damage to the packing thus good packing clearly a factor to distribute your products safely. Although not a company buy each ye... See more

Company replied



Company details

  1. Safety equipment supplier
  2. also in
  3. Business-to-Business service
  4. Protective clothing supplier
  5. Safety and work wear
  6. Tool shop
  7. Truck parts supplier

Written by the company

Welcome to Logistics UK Shop. Our online store is your one-stop-shop for all your compliance needs. We supply a wide range of products to meet compliance needs- from Driver Defect Pads for HGVs, vans, and more, to Sat Navs, Workwear and Vehicle Maintenance products. Along with Digital Tachograph Download Equipment like the DigiDL, to streamline operations and save time and money.

Free delivery over £100


Contact info

Promotion box for shop.logistics.org.uk

Logistics UK Shop

Explore our wide selection of high‑quality workwear.

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(212)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

2/04/25

2/04/25
Still waiting for a product placed on the 17th March called 3 times to be told there's an issue in the warehouse and hasn't been despatched yet even though the online customer portal shows despatched on Tuesday the 18th.
Online chat doesn't seem to work and Emails don't seem to get answered.

18 March 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Many thanks for your feedback. As discussed over the telephone there was an issue with our warehouse in the despatching of the device which was out of our control - we did keep you updated on this and a call was made today to advise it was being despatched. We will investigate the email address that you sent your email to and get this updated to the web sales email address. Please email websales@logistics.org.uk if you have any further queries.

Rated 5 out of 5 stars

Good service

Had an issue with some posters and they quickly sent out new ones. Fast delivery, highly recommended.

19 March 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback Masud.

Rated 3 out of 5 stars

good service but pay for it

speedy delivery and customer service is good but prices not always competitive even with the members discount

11 March 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thanks Jay for your feedback

Rated 4 out of 5 stars

Load Security

USE SHOPTA ON A REGULAR BASIS BEING A LUK MEMBER AND ALWAYS GET A PROMPT SERVICE

30 January 2025
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Thank you for your feedback

Rated 5 out of 5 stars

Very satisfied

Simple order process. Excellent communication for order updates and fast delivery service. Very satisfied.

7 January 2025
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Reply from shop.logistics.org.uk

Hi John - thank you for your feedback much appreciated

Rated 5 out of 5 stars

As always hassle free shopping

As always hassle free shopping, always got what I need

17 December 2024
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Reply from shop.logistics.org.uk

Thank you Darren for your feedback - always good to hear this.

Rated 1 out of 5 stars

Request a review before item is…

Request a review before item is delivered.

23 December 2024
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Reply from shop.logistics.org.uk

Thank you for your feedback Gary - the year book for 2025 has been despatched for you now and is out for delivery today. I do apologise that you were asked to review before the item was received in this instance we were waiting for the new book to arrive before it could be despatched.

Rated 1 out of 5 stars

STILL HAVEN'T RECEIVED A COLLEAGUE OF…

STILL HAVEN'T RECEIVED A COLLEAGUE OF YOURS WAS RINGING DPD AND COMING BACK TO ME GUESS NO RETURN CALL

3 December 2024
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Reply from shop.logistics.org.uk

Hi Paul - I understand you called on Tuesday afternoon regarding this. We have raised this with DPD as the tracking showed that for some reason your order wasn't picked up from our warehouse. We are still waiting for DPD and our warehouse to get back to us on this issue as they need to investigate where the order has gone if it wasn' picked up. My colleague has got your details to call you but unfortunately we do not have a response yet as soon as we do we will call you ASAP.

Rated 5 out of 5 stars

Always good products/Service

As always quality goods provided through excellent service

20 November 2024
shop.logistics.org.uk logo

Reply from shop.logistics.org.uk

Many thanks Ian for your feedback always good to hear that our customers are happy with our products and service.

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