Moso Morrow Reviews 5

TrustScore 4 out of 5

4.0

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Company details

  1. Clothing Shop

Written by the company

Delicious-to-wear lifestyle pieces that make the world a better place with healthier women, more trees and less plastic 🌱 Crafted in Sydney with intention and care


Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

VERY NICE QUALITY AND WORTH EVERY…

VERY NICE QUALITY AND WORTH EVERY DOLLAR !!

5 October 2024
Unprompted review
Moso Morrow logo

Reply from Moso Morrow

Thank you so much for your feedback! We're thrilled to hear that you're loving the quality. Every piece is crafted with care and designed to give you the best luxurious experience. Appreciate your support and can't wait to continue being a part of your journey! 🌿

Rated 5 out of 5 stars

The absolute BEST customer service and…

The absolute BEST customer service and BEST travel pants ever. After Natalia, the owner, helped me exchange for the right size, I wore these pants comfortably from rainy Boston in April to equatorial Fiji: 7 hour flight, 5 hours in airport, 11 hour flight. In San Francisco, I changed my cotton jersey for a silk shirt and wore the pants to dinner - after an overnight on the plane. Are there any other pants that can do that?!

25 April 2024
Unprompted review
Moso Morrow logo

Reply from Moso Morrow

Thank you so much for sharing your experience! We're beyond happy to hear that the pants kept you comfortable and stylish through all those travel miles. Natalia and the team are always here to make sure everything is just right for you, and it’s great to know the pants held up through all climates and occasions. That's exactly what we design them for – versatility and ease no matter where your adventure takes you. Looking forward to being part of your next travel! 🌍✈️

Rated 5 out of 5 stars

Genuine customer service

Thanks Natalia for your help and refunding without question.

28 June 2023
Unprompted review
Moso Morrow logo

Reply from Moso Morrow

Thank you for your kind words! Our goal is to ensure you always have a great experience with us, and we believe in making things right, no questions asked. If you ever need anything in the future, we’re here for you! 😊

Rated 5 out of 5 stars

Excellent Product and Customer Service

I brought my niece from overseas to Paddington Markets (on the last day of her stay in Sydney). There she fell in love with and purchased this beautiful and luxurious Aqua top. Later that night though, she realised the plastic bag contained a skirt instead of the top.
Luckily I managed to contact Natalia (near midnight) who was apologetic and agreed to do an exchange at the airport with my niece early in the morning. There was abit of a mixup of Airport terminals so the top could not be exchanged in person. My niece was on the way to Perth so Natalia arranged to post the top with a return envelope to a given address there. The top arrived successfully in time before she left Australia for home. I just want to express how impressed and amazed I am with the professionalism and time consuming effort taken by Natalia (and husband) to properly complete the sale and not disappoint. This is a long tale but I felt compelled to share this nice experience - Congratulations!

18 March 2023
Unprompted review

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