I have been with Ralawise for years. ALWAYS great service and quick responses to any enquiries. Helpful team
Company replied
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Shocked to see the ratings here, seems like people have one little issue and then they come write their review, don't write a review when things are going smooth though. personally we at F&L Printing... See more
Brilliant service, very quick delivery, loads of stock, great deals. Even get some free samples now and again. So reliable, helps get our printing orders out quickly and efficiently. Sets a great exam... See more
Company replied
Joining Ralawise has been a breeze! They have brilliant customer service with quality products to purchase. We received a 10% discount code for our first purchase which is very kind. Ralawise also do... See more
Company details
Written by the company
Choose Ralawise as the No.1 choice for unrivalled stock, more brands and ultimate support! Ralawise provide the blank canvases for you to create your own masterpieces. If you're looking for an industry-leading clothing, apparel and consumable distributor for your business, then look no further. From our vast product selection, innovative marketing advice and tips, as well as being Europe's leading stock holder, Ralawise ensures you stay ahead of the competition.
Contact info
Unit 112, Tenth Avenue, CH5 2UA, Deeside, United Kingdom
- 0800 212180
- marketing@ralawise.com
- shop.ralawise.com
Would not open an account
Absoloutley shocking customer service. They would not open us an account as we are a charity. A charity that runs a garment decoration business. Kat was most unhelpful. Very disappointed with them. Please don't leave a boiler plate answer. We have a website we have manufacturing facilities.
6 October 2021
Unprompted review
Repeated failures and disapointments.
Repeatedly let down by poor customer service and not fulfilling the correct or full amount of orders. Their Back ordering systems are not fit for the job, Constantly rolling over to following days / weeks, meaning you can't get accurate dates to your clients. Call them up and they promise to reply to get back to you with information but they don't call back.
Genunie lack of any apparent care. Perhaps those with an account manager fare better but for ourselves, just using their online ordering, its been repeated failures and disapointments.
Regret the low score but enough is enough.
20 November 2020
Unprompted review
shocking!
shocking!
they take forever to apply refund for faulty returned goods! then make up amounts on the account that are owed (in our case not owed!).
They fail to take complaints seriously!
Incompetence is an understatement!
They have been great in the past but those days are long gone!shocking level of service!
22 September 2020
Unprompted review
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