It's a great shop to supporting the homeless. I bought a jacket from them. It was well-packed and great quality just as described. I've decided to buy more from this shop.
Company replied
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See what reviewers are saying
I found this organization and shop through their partnership with Wayfair.co.uk and I'm so happy with my purchase! It's a gorgeous yellow gold velvet dress -- perfect condition and fit. Always looking... See more
Company replied
I ordered a fairly rare graphic novel which I'd been trying to buy for a while now. The packaging for the order was honestly better than a lot of comic collectors sites I've bought from before -... See more
Company replied
Goods as described, except that tbe bracelet has an unusual and very difficult fastener. If I had been made aware of this, I wouldn't have bought it. Shipped without any problems. Good update on whe... See more
Company replied
Company details
Written by the company
See it. Buy it. Fight it. Browse gifts, cards and second-hand clothes that help end housing injustice. If you do have any queries about our online store or any order that you've made, please contact us on OnlineShop@shelter.org.uk and we'll be more than happy to help.
Contact info
88, Old Street, EC1V 9HU, London, United Kingdom
- 03445151445
- OnlineShop@shelter.org.uk
- shop.shelter.org.uk
4.8
Excellent
358 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Prompt and excellent service
Prompt and excellent service. The shoes are in excellent condition.
2 April 2024
Reply from Shelter online shop
Thanks for the review and your support of Shelter
Good price. Recommended
Good price. Accurate description. Very responsive when I had a delivery issue
2 April 2024
Reply from Shelter online shop
Thank you for your support of Shelter and the kind review
Reply from Shelter online shop
Thank you for your support of Shelter and the kind review
Reply from Shelter online shop
Thank you for your support and kind review
☀️ Beautiful dress & fantastic organization!
I found this organization and shop through their partnership with Wayfair.co.uk and I'm so happy with my purchase! It's a gorgeous yellow gold velvet dress -- perfect condition and fit. Always looking for ways to be more sustainable, and shops like this make buying second-hand clothes so easy. The best part is knowing I'm also supporting a fantastic organization doing much needed work to support those struggling with housing. Thank you for all you do!
26 March 2024
Reply from Shelter online shop
Thank you for taking the time to leave such a kind review. We're glad you're happy with the dress, and we're also very grateful for your support!
Reply from Shelter online shop
Thank you for your support and kind review
Shelter shop excellence
Quick despatch and timely delivery. Goods ordered in good condition. Kept updated by email throughout the process.
30 March 2024
Reply from Shelter online shop
We're glad you were happy with the process. Thanks for supporting Shelter
Fast
Fast, reliable service item arrived clean/in good condition. Shelter shop kept me up to date. Would buy from again most certainly.
27 March 2024
Reply from Shelter online shop
Thank you for taking the time to leave this kind review, and for your support!
Reply from Shelter online shop
Thank you for supporting Shelter and taking the time to leave this kind review
Secondhand book arrived in excellent…
Secondhand book arrived in excellent condition as described.
26 March 2024
Reply from Shelter online shop
Thank you for the kind review and your support. Happy reading!
HONEST DESCRIPTIONS OF GOODS FOR SALE
Easy to use site, HONEST description of goods for sale, strong eco friendly packaging, fast delivery
25 March 2024
Reply from Shelter online shop
Thank you for your kind review, and your support of Shelter - we're glad you've been happy with the process
Great condition book at a significantly…
Great condition book at a significantly lower price and delivered in a couple of days saving cash whilst helping a good cause what’s not to like, fantastic
25 March 2024
Reply from Shelter online shop
Thanks for your kind review and support - we really appreciate it, and are glad that you're happy with your purchase.
Everything was absolutely fine
Everything was absolutely fine.
I would use them again.
I hae. nothing more to say/
26 February 2024
Reply from Shelter online shop
Thanks for taking the time to leave this kind review, we're very grateful for your support.
Brilliant dress brilliant service
Brilliant dress brilliant service, glad to shop second hand with money going to a good cause!
23 February 2024
Reply from Shelter online shop
We're extremely grateful for your support, and we're happy you love the dress. Thanks for the kind review
My items arrived on time and in the…
My items arrived on time and in the condition specified . Great price too!
1 March 2024
Reply from Shelter online shop
We're glad that you're happy with your items, thanks for the kind review and your support.
Reply from Shelter online shop
Thanks for your kind review and support of Shelter
Lovely Christmas cards and paper
Lovely Christmas cards and paper, well packaged and delivered.
25 January 2024
Reply from Shelter online shop
Thank you for your support, and the lovely review. We're glad that you're happy with your purchases
Items well packed and sent promptly.The items
The items, (cards) were well packed sent quickly and very good sale value.
25 January 2024
Reply from Shelter online shop
Thank you for your support of Shelter, and for the kind review
Very smooth and efficient- had chosen a…
Very smooth and efficient- had chosen a jacket, ordered it, paid and received it through the post within just a few days. Great service!
25 January 2024
Reply from Shelter online shop
We're glad to hear you're so happy with the service. Thank you for taking the time to leave such a kind review, and for your support of Shelter
Good quality cards/ wrapping paper and…
Good quality cards/ wrapping paper and swiftly delivered.
Recommend.
25 January 2024
Reply from Shelter online shop
Thanks for the great review, we really appreciate your support.
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