This company has stolen over $100 in…
This company has stolen over $100 in subscription fees from me. I gave them my card number when I purchased an item via Instagram. That transaction went well - I received my item timely and it was exactly as pictured; a sturdy sling bag. A few weeks after my purchase, they charged me, without authorization, $29.99. I emailed their Help contact and was told that the charge was for a subscription for my initial purchase which gave me a discount on my purchase and free shipping. There was NOTHING in the sale information about this. I did not see an asterisk or any fine print. I asked for a refund. They replied that they cancelled the subscription but could only refund $15.99 if I agree to accept. I refused and requested full refund. They did not reply and charged $19.99 each month after until I locked my card. They have not replied to other requests for refund. If they cancelled my subscription, why are they still charging? They are dishonest thieves.


