Ive always had good experiences with shop.simon. this time the sneakers i ordered, fulfilled by adidas, were totally lopsided. They wouldnt have even fit the same, they were visually super differen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The material is very good, I liked it a lot. The only thing I don't like is that I'm buying from Ecuador and it's being shipped to a warehouse in Miami, and they're charging me taxes. They didn't do t... See more
Company replied
The site provides very good service, however I have missed items from my shipment. The security tape on the box is usually disturbed. I enjoyed the site overall 😊
Company replied
I absolutely love shop Simon! I’ve found well priced active wear along with really beautiful dresses for outings at exceptional prices. I’ve never been disappointed! I tell everyone to shop here. 10... See more
Company replied
4.2
Great
2K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
shopping was easy
shopping was easy. i was able to catch a good sale and shipping was fast.
20 April 2026
Reply from Shop Simon
We're happy to hear that you found shopping easy, caught a good sale, and experienced fast shipping. We appreciate your positive feedback!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We appreciate your positive feedback. Thank you!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
i'm buying on this website since 5 or 6…
i'm buying on this website since 5 or 6 years and i'm comfortable with brands, promotions and prices.. really happy buying here and i can't wait to visit Jersey gardens outlet again! thank you!
19 April 2026
Reply from Shop Simon
We're happy to hear that you're comfortable with our brands, promotions, and prices. We appreciate your long-term patronage and are glad you enjoy shopping with us.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Smooth Shopping Experience
After ordering a pair of Adidas Grand Court 2.0 shoes on sale from Shop Simon, I was very impressed with the experience. The package was shipped promptly, communication regarding delivery was excellent, and the shoes arrived professionally packaged. Highly recommended for a smooth shopping experience.
20 April 2026
Reply from Shop Simon
We're happy to hear that you were impressed with your recent purchase of Adidas Grand Court 2.0 shoes! We appreciate your positive feedback regarding our prompt shipping, excellent communication, and professional packaging. Thank you for recommending us!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Zero customer service support …
The table arrived damaged and though I’ve emailed twice now, no one has contacted me to get this resolved. So I have a cracked table and no customer service outreach. I will be contacting my credit card company to dispute the charge since the table can’t be used.
19 April 2026
Reply from Shop Simon
We regret that your table arrived damaged and that you haven't received a response. We are committed to addressing this. Please be assured that we're looking into this immediately to find a resolution. We appreciate your feedback.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We are so sorry to hear that your order was not fully delivered or refunded. Please contact us, so we can look into this issue for you.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We're glad you had a great experience and appreciate the protection we offer. Thank you for your positive feedback; it means a lot to us.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
New Adidas Sneakers
I always get a fresh of Adidas sneakers atca great price through ShopSimon.com, with fast delivery. Respectfully, loyal customer David Jackson.
25 April 2026
Reply from Shop Simon
We're happy that you consistently find fresh Adidas sneakers at great prices with fast delivery through ShopSimon.com. We appreciate your loyalty and feedback!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Great price on a nice dress!
24 April 2026
Reply from Shop Simon
We're happy you found a dress at a great price! Thanks for the positive feedback; it means a lot to us.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
After the incorrect item was sent…
After the incorrect item was sent initially, the company quickly fixed the situation without issue. I would buy from them again!
17 April 2026
Reply from Shop Simon
We appreciate your feedback and are glad we could resolve the initial issue quickly. It's great to know you had a positive experience and would consider purchasing from us again!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We appreciate your positive feedback. Thank you!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Best price and delivery service
18 April 2026
Reply from Shop Simon
We appreciate your positive feedback; we are so glad you are happy with the price and delivery service!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We regret to learn about the incorrect delivery. We'll investigate to prevent this issue from recurring and appreciate your feedback.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
I am tired of getting my orders cancel
I am tired of getting my orders cancel. I am tired of it.
Your email system is a joke. I never get through your email system.
23 April 2026
Unprompted review
Reply from Shop Simon
We regret your orders are canceled. We'll investigate order issues to improve our service and appreciate your feedback.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Great price
Great price! The product quality is great and the packaging too. Delivery was quick.
22 April 2026
Reply from Shop Simon
We're happy to hear that you found a great price, appreciated the product quality and packaging, and benefited from quick delivery. Thank you!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
It’s very easy to shop with you and…
It’s very easy to shop with you and your products and prices are excellent
10 April 2026
Reply from Shop Simon
We're happy to hear that you find it easy to shop with us and that you're pleased with our products and prices. We appreciate your positive feedback.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Delivered my Shark vacuums to the wrong…
Delivered my Shark vacuums to the wrong address in another city and no one will return my texts! Neither you guys or Fedex
15 April 2026
Reply from Shop Simon
It appears this order was not made on ShopSimon, however we are available to help with any orders placed through our site. Please contact onlinesupport@shopsimon.com if you have any further questions or issues on your orders placed with ShopSimon.
Reply from Shop Simon
We're glad you found great value and variety! Earning rewards is a fantastic perk; we appreciate your positive feedback.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We're happy the delivery was fast and the item was as described. We appreciate your positive feedback.
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
Reply from Shop Simon
We're happy to hear that you found our services convenient and easy to use. Thank you for your positive feedback!
Contact onlinesupport@shopsimon.com if you have any further questions or issues.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.