Excellent experience with Vippe! 👍 My order arrived on time, the package was well prepared, and everything was exactly as expected. The prices are also very competitive. I highly recommend Vippe and... See more
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See what reviewers are saying
My latest order (a garden furniture set) had manufacturing defects. Customer service is very slow to reply to emails. They also sent the wrong return labels. Nearly a month later, the issue is still n... See more
Company replied
I’ve always been very happy with my purchases from Veepee. Great (big-name) brands at very attractive prices. Delivery times can sometimes be a bit long (Veepee waits until the sale has ended before d... See more
Company replied
I really like Veepee, it gives me access to brands and products that may have a bigger price tag and when you are new to a brand or product you may not want to spend full price. I have been buying at... See more
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Company details
Written by the company
Online shopping, popular fashion and lifestyle brands with big discounts, up to 70%. That's Veepee !
Contact info
Belgium
- shop.veepee.be
3.5
Average
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unmatched prices
Unmatched prices! Very cool deals. It’ll be even better if the shipping is free, thank you !
20 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Ruhi,
Thanks a lot for this 5-star review!
We're very happy to read that you can find such good deals and could enjoy a free shipping.
We wish you lot's of joy with your purchase(s).
If there is anything where we can help you with, don't hesitate to reach out to us.
We always remain at your disposal.
Wishing you a lovely afternoon!
Warm regards,
Sophie
To until check out to make sure you have the right price
The end price is not clear upfront.
And for luxembourg the delivery fees are too high.
It is demotivating to buy.
20 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Cindy,
Thank you for the feedback and sorry that the final price feels unclear and delivery fees for Luxembourg are high!
It shouldn’t be demotivating to buy.
We keep pricing transparent at cart and checkout, but it's indeed possible that depending on the product you are buying (for example: furniture, heavier items) the delivery fees are increasing and may change in your shopping cart.
Of course you can always reach out to us if anything is unclear or you need more information.
We are happy to help and give you the best support possible.
Hoping to see you soon on our website!
Best regards,
Sophie
Good deals for good brands
Good deals for good brands. I have no negative experiences. Sure, the delivery costs are increasing, but that’s on the delivery companies.
20 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Karin,
It’s great to read you’re finding nice brand deals on our website and haven’t had negative experiences with us.
Thank you for sharing this positive feedback with us!
Shipping costs can indeed increase depending on the product that you are buying and if you're choosing a home delivery or pick up point.
We always remain transparent about these charges so you can make informed choices.
For any assistance, you can reach us via the Help & Contact page in your Veepee account.
We hope to see you soon at Veepee again!
Wishing you a lovely day.
Best regards,
Sophie
Return a package impossible
I was trying to find a way to return an order, but as I am in Luxembourg this was not possible. It should be the return as easy as the order.
17 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Heidi,
Such a pity to read that you are unable to return your order!
Of course this is not the intention, our sincere apologies for the inconvenience that you experience.
You don't have to worry, also in Luxembourg it's always possible to return your items until 14 days after arrival.
Could you please send a message on our Help and Contactpage and share the order number in it?
We will take a look for you and make sure to help you as soon as possible.
Know that you can always count on our help, Heidi.
Despite the inconvenience, we wish you a lovely day!
Best regards,
Sophie
What you see is what you get
What you see is what you get. Always check other webshops, this is not necessarily the cheapest. I ordered several times/ products and can only be satisfied about them. It is indeed time-consuming for delivery after the order, but also that is what's in the small letters.
10 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Hello,
Thank you for this 5‑star review!
It’s great to read you’re happy with your purchases on Veepee.
We truly appreciate your feedback.
We do our utmost to offer great discounts and to keep delivery times as short as possible.
As we don’t own our own stock, items are ordered directly from the brand after your purchase and shipped to our warehouses as soon as possible.
Once the items have left towards you, we will notify you by email.
If you need help or more information, don’t hesitate to contact us via the Help & Contact page in your Veepee account.
We’re here for you.
Wishing you lots of joy shopping at Veepee!
Best regards,
Sophie
WATCH
The product I bought is amazing but the shipping time and costs are very long and high. You should reduce both.
12 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Estrella,
Thank you very much for your review and your 4 stars!
We are delighted to hear that you are so satisfied with the product you received.
We understand your comments about the shipping time and shipping costs very well.
We will definitely take this into account, as we always strive to improve our service and make the experience for our members as smooth as possible.
If you have any questions or would like to share additional feedback in the future, we are always available to assist you via our Help & Contact page on the website.
Your satisfaction remains extremely important to us.
We hope to welcome you back soon!
Kind regards,
Sophie
Nice products and discount
Nice products and discount, but it takes too long for shipping... still waiting for more than 3 weeks...
12 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Carolien,
Thank you for your review and your honesty.
We're glad you're satisfied with the products and the discount, but we're sorry to hear that the shipping is taking so long and you've been waiting for over three weeks.
That's certainly not the service we aim for.
Could you please send us your order number via the help and contact page or by email (feedback.belgie@veepee.com)?
We'd be happy to look into the status of your order with you and provide you with further information.
We apologize for the inconvenience and hope to resolve this for you soon!
Sincerely,
The Veepee Team
In general terms satisfied with my…
In general terms satisfied with my experience based on articles like kitchen appliances or beauty products. The shipping costs should be reduced a bit.
4 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Christina,
Thank you very much for your review!
We are delighted to hear that you are generally satisfied with your experience.
It is good to read that you are happy with the items, such as kitchen appliances and beauty products.
We understand your comment about the shipping costs and will take this into account to see how we can improve this in the future.
We always strive to provide our customers with the best possible experience.
If you have any questions or would like to share feedback in the future, we are always here for you via our Help & Contact page.
Your satisfaction is our top priority.
We hope to welcome you back soon!
Kind regards,
Sophie
Reply from Shop Veepee Benelux
Beste Geert,
Bedankt dat je je ervaring met ons deelt.
Het spijt ons oprecht dat je een artikel hebt ontvangen in de verkeerde kleur en maat. Dat is uiteraard niet de bedoeling en erg vervelend.
Wil je ons via de help- en contactpagina of per e-mail (feedback.belgie@veepee.com) contacteren met je bestelnummer?
Dan kijken we meteen graag met je mee naar een passende oplossing.
Onze excuses voor het ongemak, en we hopen dit zo snel mogelijk in orde te maken voor jou.
Met vriendelijke groet,
Het Veepee Team
Good but has down sides
They offer a nice range of products and brands and I regularly purchase items. I have set an alarm on certain brands and you'll get notified the day before they appear online. That's a nice feature.
They also react relatively fast on questions.
However, the waiting time (because you have to wait until the sale on the site is closed) and the increased shipping costs (nothing is free in this world) make me purchase less often.
5 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Judith,
Thank you very much for your detailed feedback and your 4-star review!
We are delighted to read that you appreciate our product range and notification system, and that you have a positive experience with our response time to questions.
We understand that the waiting time and shipping costs can sometimes be an obstacle and will certainly take your comments into account to further improve our service.
If you have any questions or additional feedback in the future, we are always here to help.
You can easily reach us via the Help & Contact page on our website.
We hope to welcome you back soon and offer you another pleasant experience.
Kind regards,
Sophie
Shipping Costs and Return Costs are too…
Shipping Costs and Return Costs are too high, they should have free shipping and return if you hold items with a total above €50,-
5 November 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Emre,
Thank you for your feedback.
We are sorry to hear that you are not entirely satisfied with our shipping and return costs.
We appreciate your comment, as it helps us to continuously improve our service and customer satisfaction.
We understand that the shipping and return costs may be perceived as high, especially for orders above a certain amount.
We do our best to be transparent about these costs and keep them in line with current legislation and market standards.
Nevertheless, we will certainly take your suggestion to offer free shipping or returns from €50 into consideration and discuss this internally with our team.
Please feel free to contact us via the Help & Contact page on our website if you have any specific questions about your order or our shipping conditions.
We are happy to help.
Thank you again for taking the time to share your experience.
We hope to serve you better in the future.
Kind regards,
Sophie
Reply from Shop Veepee Benelux
Hello Luc,
Thank you for your review! We're glad you’re happy with our products, prices, and delivery.
Kind regards,
Sophie
Poor experience
Poor experience, the delivery works half of the time, if you achieve to receive what you actually ordered. It's convenient for the price, but what a cost for disposing if these discounts, it's a painful experience.
24 October 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Stella,
Thank you for sharing your feedback.
We sincerely regret to hear about your disappointing experience with our delivery service and order reliability.
This is not the experience we want for our members, and we understand how frustrating it must be when things do not go as expected.
We are constantly working to improve our services, including delivery performance and customer support.
If you still have any unresolved issues or if there’s anything we can do to assist you further, please don’t hesitate to contact us via the help and contact page or feedback.belgie@veepee.com with your order details.
Thank you for your honest feedback—it helps us get better.
Kind regards,
The Veepee Team
Great shopping website and great delivery options!
Ordered a nice pair of shoes. The website is very easy to use. It gives you various options for the delivery either to return or in pick up stores. You choose. Delivery takes a little bit longer than usual maybe one week maybe two weeks. Package arrives in original wrapping usually very nice. Would definitely recommend.VEEPEE!!
21 October 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Moni,
Thanks a lot for this positive 5-star review.
It's nice to read that you are enjoying shopping at Veepee and likes our website a lot.
We do our utmost best to offer you the best products at the best prices.
Because we don't own our own stock and order all items only after the sale closes on the website, the delivery of your order may indeed take a bit longer.
We always try to send all items as soon as possible towards you and keep you informed about the delivery range.
If there is anything where I can help you with, don't hesitate to reach out.
I'm always available.
I wish you a lovely day.
Best regards,
Sophie
I have ordered a ceilingvan
I have ordered a ceilingvan. The glass bult was broken. I wanted a new one. Thuis was 5 months ago. I havent heard from Veepee since.. patrick
23 May 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Patrick,
We're sorry to hear that you haven't received a response yet. We do reply to all incoming emails, so it's possible our reply ended up in your spam folder. Have you checked that for any missed messages?
If you can’t find our response, please feel free to reach out again through the 'Help and Contact' page in your Veepee account. We’ll be happy to assist you further and make sure your issue is resolved as quickly as possible.
We apologize again for the inconvenience, and we look forward to helping you!
Best regards,
Sophie
Love Veepee
Love Veepee, always beautiful products and sizing is ok. I will keep ordering via Veepee.
14 October 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Eef,
Thank you for your wonderful review and the 5 stars!
We are so happy to read that you like our products and that the sizes work well for you.
At Veepee, we want to make quality brands and great deals accessible through our flash sales, so we are thrilled that you appreciate that.
Your trust and the fact that you continue to order from Veepee means a lot to us.
Do you have any questions or comments?
Feel free to let us know via the Help & Contact page.
We are always ready to help.
Thanks again for your enthusiasm.
We look forward to welcoming you back soon!
Kind regards,
Sophie from Veepee
I ordered 3 products in one order and…
I ordered 3 products in one order and only received 2. I am awaiting veepee’s response
7 October 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Marloes,
We’re sorry to hear that one of your items was missing from your order. This is certainly not the experience we want for our customers. We understand how frustrating it can be, and we’ll do our best to resolve this quickly.
We will respond to your email shortly to resolve this as quickly as possible. We appreciate your patience and understanding, and we’ll make sure to get this sorted for you as soon as possible.
Have a nice day!
Kind Regards,
Sophie
Product range is OK
Product range is OK, prices are good with however a rather high delivery cost. Delivery time could be shorter...
8 October 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Johan,
We're glad to hear you're happy with our product range and prices!
We understand that delivery costs and time are important factors, and we want to explain that these are partly due to the fact that we don’t hold our own stock. This means that our fulfillment process can sometimes take a bit longer and delivery costs may be higher.
We’re always working on improving these aspects to provide you with the best possible service.
We appreciate your understanding and hope to serve you again soon!
Have a nice day.
Best regards,
Sophie
Sizes are not accurate
Sizes are not accurate. I ordered Dutch sizes but they are different compared to EU sizes. Which is weird because NL is European. Especially for underwear this is not okay. Also returning items is not easy (only one shipping company which is rare).
22 September 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Sophie,
Thank you for your feedback, we’re sorry to hear about your experience.
We understand how frustrating it is when sizes don’t match expectations, especially for items like underwear where fit is crucial. While we always try to indicate sizes as clearly and accurately as possible, differences can unfortunately still occur between brands, even within the EU. We'll make sure to forward your comment to our product and content teams so this can be improved.
Regarding the return process, we know having only one return option isn’t ideal in all regions. We're continuously working to expand our return methods to make it more convenient for all our members.
Thank you again for your valuable feedback, it helps us improve.
Best regards,
The Veepee Team
Reply from Shop Veepee Benelux
Hi Francine,
Thank you so much for your kind words!
We’re thrilled to hear that you’re happy with the fast service and had such a satisfying experience.
Hope to see you again soon on Veepee!
Best regards,
Sophie
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