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Watts Farms Home Deliveries Reviews 

4,303
•
TrustScore 4.5 out of 5

4.3

Supermarket
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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, often finding a wide variety of items superior to those from supermarkets, alongside careful packaging and good value. The delivery service is frequently highlighted for its punctuality, efficiency, and the helpful, friendly demeanor of the drivers. Overall, people describe the service as professional, dependable, and outstanding. However, some customers also noted issues with their orders, including receiving incorrect or missing items. While the overall quality is highly praised, some reviewers occasionally found produce to be overripe, mouldy, or bruised.

What people talk about most

Product

Customers had positive experiences with product, praising the great selection of good quality fruit,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the outstanding quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the efficiency... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction and intent to... See more

Service

People report positive experiences with service, often highlighting the team's friendly, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour... See more

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more

Rated 5 out of 5 stars

I really love ordering from Watts farms, easy to buy and check out and the quality of the fruit and veg is 10/10! Much better than the supermarket. Had a slight issue with delivery but they called to... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more

Company details

  1. #15 of 24 best companies in Supermarket
  2. #11 of 12 best companies in Fruit and Vegetable Shop
  3. #1 of 1 best companies in Fruit and vegetable wholesaler
  4. #4 of 5 best companies in Greengrocer
  5. #24 of 29 best companies in Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.3

All reviews

(4,303)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

DELICIOUS MUSHROOMS!

The mushrooms I ordered from them were delicious and wonderfully fresh. Although I was a home customer, their rep Amy was incredibly helpful I'm arranging a pickup time for me, and even stayed a bit late to facilitate it I think? Absolute legend.

19 January 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, could be helpful to have more speciality British produce on the list. But overall experience is awesome and will definitely keep using.

7 January 2024
Rated 5 out of 5 stars

Impressive delivery

I found Watts Farms because I was looking for a supplier of a local Kentish cider, and they were the only ones to have stock. I was really impressed with the prompt free delivery, and they were even slightly cheaper than other suppliers that were out of stock!

4 January 2024

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