Had occasion to ring WPS Yesterday over a technical problem relating to a power steering rack. The lady on reception was excellent, found my customer details from over 3 years ago and proceeded to t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones Defo use them again as effor... See more
i tried to buy on e bay it had problems but dealing direct with the company was a first class experience, polite helpful could not do more for you. Don't bother buying a used product from a scrap y... See more
all the staff have been super helpful, and I got the replacement unit really quick allowing me to get the work completed over a weekend, worked like a dream. Anyone reading this , makesure the ste... See more
Company details
- #16 of 35 best companies in Vehicle repair shop
Information provided by various external sources
We are power steering specialists providing both supply and fitment of reconditioned power steering units to private and trade customers. We always have good numbers of ready-to-fit power steering racks, steering pumps, steering boxes and electric steering columns in stock, and can supply and fit units on site or deliver anywhere in the UK. With more than 30 years experience in the power steering industry we pride ourselves on a fast, professional and friendly service at the most competitive prices.
Contact info
Memorial Road, BS15 3JE, Avon
- 01179602906
- ENQUIRIES@WESTERNPOWERSTEERING.CO.UK
- shop.westernpowersteering.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Western Power were recommended to me by Owen Garages, Haywards Heath.
Western Power were recommended to me by the garage which provided the fitting service for the replacement Steering unit.
Communication with WP were as good as it gets, including their undertaking to wait for the delayed return of the old unit. (I had ordered it 1 month ahead of the scheduled fitting date).
The unit was duly delivered free of charge, by DPD and collected (again free of charge) following fitting of the replacement unit.
Following the successful fitting, I can say that the effect of having power steering back was like returning to another world and without any problems arising.
Overall, a great experience from both WPS and Owen Garages, Haywards Heath.
Fantastic services thanks
GREAT SERVICE
Excellent communication start to finish. Fast efficient service at a fraction of the cost of a new component.
Excellent communication
brilliant service fast turnaround and…
brilliant service fast turnaround and also arrange collection of parts.
Hi seems to be a good service and my…
Hi seems to be a good service and my steering rack working fine
Super fast service
Super fast service! 24hr turn around for old unit. Staff are very helpful. Would 100% use again! Thank you.
service very good and very helpful Wii…
service very good and very helpful Wii recommended
QUICK DELIVERY AND TURNAROUND ON PARTS
Great Service
Everything about the process was everything promised. The steering rack arrived on time and in great condition.
Professionalism, efficiency at its finest
This specialist company is simply amazing. The transparency, honesty and efficiency at its finest. Highly recommend!!!
Great service from start to finish
Great service from start to finish, customer support was brilliant and such an easy company to deal with. All the staff went above and beyond.
Product arrived quick
Product arrived quick, now waiting on the garage to swap it out
R50 MINI Steering Rack
The steering rack for my R50 MINI arrived well boxed and protected.
The gaiters and tie rods were packed in the box too as I was told.
I couldn’t fit the item myself so had to book it in with a third party for fitment. WPS were understanding that I needed a little extra time for the return of the exchange part. Very pleased.
Great experience
A simple well planned ordering, delivery and return of the refurbished steering column. One hour time delivery and same for the collection.
I had several queries before ordering and spoke to very knowledgeable staff.
All in all a pleasant and stress free purchase and return.
Fantastic service very good experience
Fantastic service very good experience. Well done.
Refurb service A6 C7 perfect
Refurb service A6 C7
Everything from first phone call was open and honest, fully explaining the process.
The shipping box was dispatched to the garage who had my car same day (Monday) and arrived following day. Boxed up Rack was picked up Wednesday and arrived at Western Power Steering Thursday.
Refurbed rack was sent back to garage Monday, arriving Tuesday.
Mechanic fitted and calibrated Wednesday and car was ready to be picked up Thursday.
Feedback from my mechanic was that the rack was as good as new, he checked the serial number to make sure it was actually my rack. He was very impressed at the service and will use them again for other customers.
Thanks Western for your performance and communication throughout this refurb service!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








