Such a great experience. Spoke to a member of the team about availability of a part on the Friday, and placed an order to collect same day. Sadly could get there before close so they posted it to me a... See more
Company replied
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See what reviewers are saying
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... See more
Would give them 6 stars if I could! I purchased a Merida Reacto which came fitted with a Vision Metron cockpit. Unfortunately, the GPS mount / underside thread bolts failed, so I contacte... See more
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... See more
Company details
- #33 of 93 best companies in Bicycle Shop
- #13 of 32 best companies in Bicycle repair shop
- #2 of 10 best companies in Bicycle wholesale
- #20 of 55 best companies in Bike accessories store
Written by the company
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Contact info
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, United Kingdom
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
You should know
4.8
Excellent
309 reviews
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Replied to 100% of negative reviews
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Brilliant service and great price
2 July 2025
Seamless order
A truly seamless experience. I’ll be placing most of my future orders for CeramicSpeed UFO Drip Chain Treatment All Conditions 180ml with Windwave from now on.
30 June 2025
Very helpful presales support and goods…
Very helpful presales support and goods despatched very quickly.
27 June 2025
They went to 11
Bought a brand new tr11 from them and I'm absolutely over the moon, the bike has been built to the highest standard and more, they talked me through suspension settings, cut the seat post down to fit, and everything was how it should be, perfect, I can't recommend them enough
5 June 2025
Brilliant customer service
Just wanted to thank Dave and team for making purchasing my new Transition bike so smooth and stress free. Firstly, I was between sizes, but Dave patiently explained pros and cons of sizing up or down over the phone (I ended up sizing down). I appreciate that he listened to me and responded respectfully without being patronising. Second, I ordered the bike before going away for 2 weeks, but Dave/Hollie arranged for dispatch to be delayed so that the bike would arrive the day after I returned (and it did!) Finally, on receiving the bike I found everything was already set up (gears perfectly indexed) and was happily surprised by a bonus brake upgade (from Sram Code RSC to TRP DH-R Evos). The wheelset was slightly different than expected (RaceFace Aeffect R30 instead of DT Swiss M1900) but essentially comparable wheels that will be swapped for my carbon hoops. All in all, I am extremely happy with the respectful and friendly service provided (not to mention the bling new bike!)
24 April 2025
Courteous and excellent customer service
I ordered a Colnago spare part,which got lost by the courier.I was offered a replacement which arrived the next day.
Courteous and excellent customer service
8 May 2025
Super price
Super price. Super delivery (although might have been better with tracking) happy as Larry over all
10 April 2025
Reply from Windwave
Thanks for your review! Sorry you didn't receive tracking texts. If a mobile number is included in your order, you should normally receive these updates by text.
High standard
Reliable vendor, quick turnaround of order, a good source for BBB products. Used a few times previously, and no nasty surprises. But they do use Drop it,Hit it,Lose it, as a courier unfortunately, and that's not good in the East Midlands!
11 April 2025
Reply from Windwave
Thanks for the review, hope to deal with you again!
Great service and quick delivery
Great service. Had an unusual product in stock and dispatched it quickly.
Recommended !
10 April 2025
Reply from Windwave
Thank you for taking the time to leave us a review!
all ok except for some lack of transparency
The delivery was quick. The item was as described except the company didn't mention that it was heavily discounted because it was close to the end of the manufacturer guaranteed lifetime. The discounted price was therefore proportional to its remaining lifetime but it would have been better to be transparent about this
3 March 2025
Reply from Windwave
Thanks for leaving us a review! I will look into this and check the other stock, as it is certainly not intentional - my apologies for that.
Great communication 👏 i was waiting…
Great communication 👏 i was waiting for an item to come back in stock and as soon as it come in they contacted me i ordered it and it came im quick succession so thankyou
12 February 2025
Reply from Windwave
Pleased to hear we could supply you with the item you needed! Thank you
Nice company with helpful people
Nice company with helpful people. Everything was made easy and bike helmets arrived quickly. Recommended!
5 February 2025
Reply from Windwave
Great to hear, thank you for the review!
Reply from Windwave
Excellent, thank you!
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