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I tried to return the wrong size top bought but their web site Portal would not allow me to print a return label. Customer service team was unable to help other then suggest i post it back. All this took a week for the to inform me via e mail. Only to be told that a refund would take 14 days. i then paid for it to be returned. The quality of the top was not value for money. I WOULD NEVER SHOP HERE AGAIN.VERY POOR SERVICE.

Im glad im not the only one Who had issue with that service. I never received my First order and i want to reorder the same shirt cuz thats one i want and they said to me it back order...wth.. gave me a 30% discount, i ask them if the item already had a discount can i apply this one? And they said me, yes no problem and i cant apply cuz all the marchandise had already a discount.. and you can't apply a second one. All they said was "im really sorry for this and for that " this is ridiculous!

Since moving to Fanatics, WWE Euroshop has become dreadful. My daughter has had a t-shirt on order since Nov 2022 and I have had one on order since Feb 2023. They either don't reply to emails or just send a non committal email. It was never like this before Fanatics got involved!

Been waiting on two pre-ordered t shirts from October and December last year. No updates since April. Every time you view the item on the website it’s date has been pushed.

I ordered from the wwe EuroShop over 3 weeks ago, I still have not received any of the 3 shirts I paid £80 for, it’s still saying “processing” with a delivery date estimate that’s long passed, in fact the shirts I ordered are now in a “pre order” state, again no indication when and if they ever become available. Their customer service number doesn’t work, I’ve emailed them several times, no answer. I have asked my bank to chase them and try and get my money back, I’m absolutely fuming, they are crooks, DO NOT order from this company.

Overall a good experience. Ordered WHC commemorative & paid for express shipping. After reading the reviews after buying (lol) I was concerned. I ordered 21/06 and was due to be delivered 23/06. However, the 24th arrived and it was still showing ‘processing’. On Monday 26th, I called the customer service line and they were very helpful. They refunded me the express shipping, and informed me they would contact the warehouse as to why it hasn’t been shipped. Later that day, I had an email confirming it had been shipped via Evri next day delivery & today 27/06 it arrived! Box was quite battered but did not affect the condition of the item at all. All things considered a good experience :)

Total scam! I’ve been trying for nearly two years to cancel the subscription unfortunately my young son set up and had no idea what email address was used. It doesn’t come out as a direct debit which means it can’t be cancelled from your bank account they take it as a transaction resulting in your bank unable to stop the transaction actions too! They very sneakily have some no refund policy which in this day of age is truly disgusting as they promote to young children and we all know what kids are like at times! I never signed a contract or agreed to a direct debit by signature yet I can’t get my money back. I tried to get in contact previously to stop the money coming out of my account and had no response. After 25 months and a grand total of £249.75 has been paid for nothing. My son couldn’t even log in as he didn’t know the details himself so it’s had no activity and they still don’t mind taking money from your account with nothing in return. They wouldn’t even tell me the email address used to gain access!

Scammers, fraud, no contact. Stay the H away. My package is stück in international parcel center since june 9.

I'm so disappointed with this company, they are most definitely the worst company I have ever had the misfortune of dealing with. I ordered 2 T shirts and a hoodie last November as Christmas and birthday presents for my other half. No mention when ordering and handing my money over to them that all the items were in fact unavailable and I would not receive for Christmas (Christmas delivery was promised on their page). Eventually I received the hoodie in February, then one of the shirts in March, still waiting for the other T shirt that from last correspondence they said mid May, now they've ignored all my emails requesting a refund. I see I'm not alone here and many others have had similar experiences.

I received some of the best customer service that I have ever had with this team. I am giving 5 stars and my order was wrong, that is saying a lot of the customer service as it really saved my experience and will have me coming back. Here is what made it exceptional:
1. I was quickly talking to humans
2. Although I needed to be transferred, I did not have to re-explain the issue.
3. The follow through and follow up from Matthew was best in the business.

Cristin rocks! Or, Cristin provided me with excellent customer service! I will continue shopping at WWE.com

Fasti shipping and items as described. no problems at all, i'll be back again for sure :)))

There was an issue w/an order. Cristin emailed me that the shipping & billing were both the same. She wanted me 2 let me know when I got my item. So, that everything was ok.

Placed an order.

Found out someone else had ordered me the items as a gift. Went through the live chat and they were quickly able to cancel my order before being shipped.

Money came back into my account the very next day. Thanks!

Placed my order and paid for next day delivery however the item wasn't dispatched until a week later arriving to late for my grandsons birthday party, i requested a postage refund but got no reply from this company the strange thing is they keep sending me messages asking for a review I keep telling them they are crap so maybe they will read this one and stop I would not recommend shopping with this company.

Sheilah was extremely helpful meeting my needs today. She was polite, prompt, and clear in what the process would be. Sheilah helped me reach a resolution rather quickly and the communication through out was exemplary. If Sheilah could be cloned, I'd suggest the employer pay top dollar to have 100 of Sheilah. Thank you for your help, Sheilah!

ZERO.. ROBBERS ..I ORDERED 6 T_ SHIRTS .. Back in November..tried emailing..tried messaging.. tried ringing.. nothing. Please everyone don't order anything from here a sham set up

Horrendous company, been waiting fornt shirts since November, spent several hours waiting for the calls to be answered, 9 emails sent AND STILL NOTHING!!!, Lied to me as well stating they were going to launch an investigation, but surprise surprise, still nothing, just that the stock hasn't arrived would have given zero stars, do not buy from them, going to report to trading standards

Sheilah was very helpful! After having initial issues Sheila took care of the issue in a snap, thanks Sheila!

If I could give zero stars, I would!
Only received half of my order, was told the other half was delayed.. Still haven't received it. They don't answer emails or their phone. Absolutely disgusting company