ShopBack Australia Reviews 21,940

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 4,722 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app easy to use and straightforward. Many appreciate the value for money, noting that they save and earn a lot of money through cashback, which they describe as real money they can use. The app is frequently praised for being intuitive and simple, making it easy to track purchases and cashback. However, some customers mentioned issues with refunds, specifically waiting a long time to redeem funds or not receiving cashback as expected. A few people also felt that the website could be improved, with some experiencing difficulties uploading receipts or being locked out of their accounts.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the app as easy to use,... See more

Refund

People report ambiguous experiences with refunds. Many customers express frustration over missing cashback,... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found it an easy way to get extra... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, intuitive design, and comprehensive... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise the site as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have receipts still being tracked from January. I don’t understand why they are taking so long. It’s an easy app to use but am not convinced yet that it’s worthwhile. It’s appears to but when to... See more

Rated 4 out of 5 stars

I found this app easy to use. And although you can accumulate funds easy enough, you do have to wait a long time before you can redeeem your funds. I have used other apps that do similar and can re... See more

Rated 4 out of 5 stars

While there is some great % cashback, there too many travel offers, as well as too many expensive department stores. I do like the fact the the offers change frequently. The surveys don't pay a lot an... See more

Rated 4 out of 5 stars

I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will g... See more


Company details

  1. Cashback provider

About ShopBack Australia

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.

About ShopBack

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

22k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

I love this

I love this. Just by shopping at stores through the app I have managed to recieve real money back on my purchases. It's really easy to navigate the site and there are games and competitions as well. I have withdrawn a couple of times and was very easy to do and money showed in my account within a few days. Over all a great app for a good return on your time.

15 May 2026
Rated 5 out of 5 stars

ShopBack Australia is fantastic!

ShopBack Australia is fantastic! I use it whenever I can, especially with booking accommodation through either Booking.com, Wotif, Expedia, Agoda, or Trip.com I try to wait until one of the retailers/service providers on ShopBack is having an “Upsized” flash-sale deal on a day. The ShopBack system automatically tracks your purchases and the amount to be paid, as a Cashback, into your nominated bank account. I have received over $4,000 Cashback so far by using ShopBack since I joined several years ago. On ShopBack, there are thousands of retailers/service providers to choose from across multiple categories (Travel, Fashion, Alcohol, etc). I highly recommend ShopBack Australia! If you use it, you will not be disappointed! You’ll love it, I’m sure! - J Teague, Lake Macquarie, NSW.

23 May 2026
Rated 1 out of 5 stars

Total scam

Total scam. I highly recommend you avoid this app and site.
They intentionally fail tracking to stay profitable.
They have no viable support. Only a useless Ai bot that runs you around in circles and will never direct you to a real person.
Avoid this dumpster fire of a site.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

The most used app on my phone

The most used app on my phone! Such an easy to use platform with the easiest cash benefits! I 100% recommend to anyone I chat to… and even jumped on here without a prompt to confirm that. No perks for me, but use the app and there’s literally perks for all of us!

22 May 2026
Rated 4 out of 5 stars

Great way to save money on everyday spend

Great concept and you effectively get discounts on everyday items. The ability to see upcoming upsizes is great and the vouchers make good gifts. The number of times you have to follow up purchases manually is very annoying as is the random “rejected” purchases without any information as to why

16 May 2026

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