Daisy Ray Reviews 

128
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I love the products but the customer services are awful. I emailed them months ago, with no response. My order was delayed because there was an extra charge for insufficient postage. I can’t get in to... See more

Rated 5 out of 5 stars

I thought I would give Daisyray a go as seen some positive recommendations on Instagram and I’m so glad I did! The wax melts are absolutely stunning and the smell lasts a long time. I have also brough... See more

Rated 5 out of 5 stars

New customer here 👋🏻 just want to say wax melts are amazing, always kept up to date on socials and the girls are amazing. And honestly don’t mind waiting that little bit longer for something that’... See more

Rated 5 out of 5 stars

I love their products and the smell always lasts a good while even when solid I can still smell it across the room. Could do better on communication regarding timescales for certain items like the sub... See more

Company details

  1. Candle shop
  2. Gift shop

Written by the company

Daisy Ray offers a wide range of homemade gifts including; wax melts, room sprays, whipped soaps bath bombs and much more - perfect gifts for him or her. All our products are vegan and cruelty free and are carefully hand created in Cornwall, UK. Daisy Ray was founded in 2022 by two sisters Natalie and Rebekah (b)


Contact info

3.8

Great

TrustScore 4 out of 5

128 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(128)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing scents!

Wonderful small business with a big range of awesome scents to suit any individual. I’ve ordered from here a couple times now and I absolutely can’t fault the customer care at all.

24 November 2023
Rated 1 out of 5 stars

No Order and No Refund

Ordered in September. Never received and had no refund. Emails ignored and having to claim back through PayPal. I was a regular customer ordered loads of times but customer service goes down the drain if a parcel goes missing.

29 September 2023
Rated 5 out of 5 stars

Don’t miss out!

I love their products and the smell always lasts a good while even when solid I can still smell it across the room. Could do better on communication regarding timescales for certain items like the sub boxes but when approached they are amazing and very kind. Probably the best wax melts I have used!

3 November 2023
Rated 5 out of 5 stars

Wax melts

I absolutely love this product and would recommend to anyone after some lovely smelling wax melts x
10/10

18 October 2023
Rated 2 out of 5 stars

2 of 3 items waste of money.

Two of the three wax melts I bought (Dark Magic and Wizarding Brew) elicited no scent to my room when burned at all. A neighbour tried what was left of the Dark Magic bar with the same issue. The Marshmallow and Toffee Nut Latte bar was however a wonderful scent that filled the room pleasantly without being overpowering. I hope the other two were just a dodgy batch.

6 October 2023
Rated 4 out of 5 stars

Postage is taking a fair while…

Postage is taking a fair while considering my close proximity to sorting office and store , I always love the product but always wating weeks for delivery like in this case .

24 September 2023
Daisy Ray logo

Reply from Daisy Ray

Hi Jamie, I see you have ordered a personalised jar it does say on the listing that these are made to order. And can take 7 working days (sometimes longer) depending on the work load we have.
We are a small business 2 of us working or most of the time 1.
We have multiple channels for you to get hold of us as well, and are always happy to to help. We are very transparent that sometimes things can take a little longer.

Kind regards
Natalie

Rated 1 out of 5 stars

Awful

Very awfull seller. Since June I've been expecting my order. The seller did nothing so I contacted my bank. Then the seller said she'll chase the order with royal mail if I close the claim with my bank, which I did. Now the seller won't reply to my emails. I'm not sure if this is a scam but from my point of view I paid for nothing, so it might as well be.

17 June 2023
Rated 5 out of 5 stars

Highly recommend!

Amazing - exactly as described on the website and the scent of each of them are really nice. Will definitely be buying from again in the future ☺️

1 July 2023
Rated 5 out of 5 stars

Amazing🔥😍

Amazing as always. Everything just smells and looks amazing. The April subscription box was gorgeous and loved everything. The cute 90’s shapes in the waxy tots really made it for me 😍and the scent of the hubba bubba inspired is to die for 🤤

11 April 2023

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