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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, most reviewers were somewhat happy with their experience overall. Many customers are impressed with the product's quality, noting that items are well-made, durable, and look better than advertised, often enhancing the appearance of their key fobs. The online ordering process is generally described as easy and straightforward, with many appreciating the selection and pricing. People also find the key covers to be a perfect fit for their fobs, with buttons remaining functional and easy to press. However, some customers experienced issues with order accuracy, receiving incorrect items or finding that the covers did not match their specific key fob configurations. Delivery times were a common point of contention, with some reporting long waits and unexpected international shipping, while others noted receiving partial orders or experiencing delays. A few reviewers also expressed dissatisfaction with customer service when trying to resolve these issues, citing difficulties with returns or cancellations.

What people talk about most

Product

People report positive experiences with the product, often praising its high quality, good craftsmanship, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as excellent, well-made,... See more

Order

Customers had ambiguous experiences with order, with some reviewers praising the excellent ordering and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising the excellent... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cover for my Cadillac was spot on but I need a 4 button cover for my 2022 Mitsubishi Outlander. It seems that you do not make a 4 button cover for that vehicle. I ordered a 3 button cover by mista... See more

Rated 4 out of 5 stars

I love the design however the back of the fob did not come with the open space for the symbol on the original fob. I emailed customer service but only received a general message. The issue hasn't trul... See more

Rated 4 out of 5 stars

The online ordering, selection of key covers, and pricing made it a great experience. My only reason for not making it 5 star was because it took 3 weeks to get delivered from the order date and never... See more

Rated 3 out of 5 stars

I like the key cover. I have a 5 button remote with the lock and unlock side by side at the top. Unfortunately the cover doesn’t allow me to actually press those buttons. The rest of the buttons work... See more


Company details

  1. Car Equipment Accessories Store

Written by the company

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.


Contact info

3.7

Average

TrustScore 3.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very nice tight fit

Very nice tight fit. Key ring was a bit harder to get on .other then that its been real nice. Will see how ware in pocket go's on the rubber cover.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

I gave the year in my car but making my…

I gave the year in my car but making my car they sent me the wrong key and then they wouldn’t return it so I could get the right one or get my money back. They told me that I would have to order the right one and pay for it all over again and lose my money on that one I will never do business with him ever again run run run

5 April 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed based on the exact shape of the key, not only the car’s make and year, as many vehicles can have multiple key variations. For this reason, we always provide detailed images on each product page so customers can match their key visually before placing an order.

In cases where a different model is selected, we still aim to assist our customers as much as possible by helping identify the correct version.

We’re sorry if there was any misunderstanding regarding the return or replacement process, as this is not the experience we want to provide. We would be happy to review your case again and find a fair solution.

Please contact our support team with your order details so we can assist you further.

Best regards,
Exclusive Keys Support Team

Rated 2 out of 5 stars

I received my key holders and my fob…

I received my key holders and my fob doesn’t work. My cases because I bought two of them are both not aligned with the fob. Spent nearly 40 bucks for nothing.

11 April 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed with a precise fit to ensure proper alignment and full button functionality. When the buttons do not align correctly or the fob doesn’t respond as expected, it is usually due to a mismatch between the key model and the selected cover, as even small differences in key versions can affect compatibility.

To help avoid this, we provide detailed images of each key model on the product page so customers can match their key before ordering.

That said, we completely understand your frustration and we’d like to make this right. Please contact our support team with a photo of your key, and we will assist you in identifying the correct model or provide a suitable solution.

We appreciate your feedback and the opportunity to resolve this for you.

Best regards,
Exclusive Keys Support Team

Rated 1 out of 5 stars

I received my order on 4-10-2026

I received my order on 4-10-2026. I was happy to see my order, unfortunately they will not lock and unlock my car doors. I have 2 messages to your support team but have not heard back. I would like to know how to return and get credit in my charge card. Thank you Susan Denman

10 April 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello Susan,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed to allow full use of all buttons, so when the lock/unlock functions don’t respond properly, it is usually due to a mismatch between the key model and the selected cover, as even small differences in key versions can affect functionality.

We also sincerely apologize if you didn’t receive a response from our support team — this is not the level of service we aim to provide.

We’d really like to resolve this for you as quickly as possible. Please contact us again with a photo of your key, and we will assist you in finding the correct fit or arrange a suitable solution, including a return or refund if needed.

We appreciate your patience and the opportunity to make this right.

Best regards,
Exclusive Keys Support Team

Rated 5 out of 5 stars

Well Satisfied.

I received my package from Exclusive Keys and all I can say is WOW WOW better than I expected. The fit is spot on and the design is beautiful. I compared it today to a coworker who purchased a cover from Amazon and yeaaaa notttt my Exclusive Keys cover won hands down.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The key fob cover was very attractive…class up and protect your expensive key fob

The key fob cover was very attractive and "classy". I was amazed how easy it was to insert my fob into this elastic rubberized case. Now it is totally sealed from dust,moisture and damage from dropping.I am very pleased with this product being exactly as advertised. I suggest anyone wanting to class up as well as protecting their expensive fob, get one right away.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

The product is better than advertised

The product is better than advertised, colors are sleek and my keys fit into the case perfectly. Delivery took a little bit but I chalk that up to tariffs and the current war. I disagree with another review that I saw on the site. You can buy products like this off of Amazon, but not in as many options and colors. I would gladly wait the time again to receive this product, and feel confident that my keys will last longer because of it.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Loved the look...a little difficult to…

Loved the look...a little difficult to attach. Some direction as to how best to assemble neatly might help...

4 April 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello Allen,

Thank you so much for your feedback, we’re really happy to hear that you loved the look of the cover.

We appreciate your comment regarding the installation. Since our covers are designed for a precise and secure fit, they can sometimes feel a bit tight when attaching for the first time. A simple tip is to start from one side of the key and gently press it in step by step until it fits perfectly.

That said, your suggestion about adding clearer instructions is very valuable, and we’ll definitely take it into account to improve the experience for future customers.

If you ever need any assistance, feel free to reach out — we’re always happy to help.

Best regards,
Exclusive Keys Support Team

Rated 5 out of 5 stars

Classy, Quality Product and Great Value

Hi Sergi, My Exclusive Key Cover for my 2013 Kia Soul is everything the website said it would be and more. I got the blue one and the matching key ring. It fits perfectly and looks like a million bucks! It is worth every penny. I received emails every couple of days advising of the shipping status and it arrived exactly when they said it would. Thanks so much, it is a great product at a great value!
Best Regards,
Chris Ward

1 April 2026
Unprompted review

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