humm Classic - Ireland Reviews 729

TrustScore 5 out of 5

4.8

Custom House Quay 5, Level 4, D01 Dublin, County Dublin, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... See more

Rated 5 out of 5 stars

It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... See more

Company replied

Rated 5 out of 5 stars

The design is sleek and premium, with a solid feel in the hand despite the large size. The display is stunning—bright, incredibly sharp, and smooth thanks to the high refresh rate. Watching videos, sc... See more

Company replied

Rated 5 out of 5 stars

Connor, a customer service representative was super helpful when I had a query about a manual payment on my account. He was very detailed and professional and just gave overall exceptional service. I... See more

Company replied


Company details

  1. Non-bank financial service
  2. Ecommerce solution provider
  3. Payment service

Written by the company

At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.


Contact info

  • Custom House Quay 5, Level 4, D01, Dublin, County Dublin, Ireland

4.8

Excellent

TrustScore 5 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really impressed

Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. Definitely helped when I needed flexibility with payments. Great first experience so far.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Smooth service

After sending all the required documents as requested, the review and approval was so seamless. I love the flexibility of the repayment plans as well. 100% recommend

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Conner J

Conner J. is Excellent in his services and quick response to my quiries. He is a STAR

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Thales was very patient and most…

Thales was very patient and most helpful. He managed to sort out my issue there and then. Top marks!

15 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Niall,
Thank you for your amazing review!
We’ll be sure to share your kind words with Thales - it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Rated 5 out of 5 stars

Fast customer service

Fast customer service. Thales was polite and very responsive to my queries

15 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Bianca,
Thanks for taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Thales was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

High quality

High quality, fast and efficient shopping, and thanks to agreements with many brands, you can get whatever you want.

10 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Mehmet,
Many thanks for your lovely review.
We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

Great customer service!

Connor, a customer service representative was super helpful when I had a query about a manual payment on my account. He was very detailed and professional and just gave overall exceptional service. I love HUMM and the service is really quick, smooth and efficient.
Thanks to Connor and team...Thanks HUMM!

12 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Juliana
Thanks for taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

Quick response and satisfied with…

Quick response and satisfied with information received by Conner J from customer services.

12 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi hogwartsgeek
We appreciate you taking the time to leave your positive review.
Good to hear your customer experience was positive and in particular that Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

It was very helpful

It was very helpful

11 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Bijo,
Many thanks for your compliments!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Rated 5 out of 5 stars

Perfect,:))))

Perfect,:))))

8 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Marcin,
Many thanks for your compliments!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Rated 5 out of 5 stars

Good

Very good!!

7 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Ayvan,
Many thanks for your compliments!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Rated 5 out of 5 stars

"Hummtastic"

Humm are fantastic,they are quick,efficient and it is a great service.

2 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Laura,
Many thanks for your lovely review.
We are happy to see you have found our service to be efficient and quick.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

All was well until the end of the…

All was well until the end of the buying process

2 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Ladson,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

My experience with Hmmm was excellent…

My experience with Hmmm was excellent The application process was straightforward and quick, which made accessing funds relatively easy during a time of need. However, I found the interest rates and repayment terms to be resonable.

1 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Kundai,
Many thanks for your lovely review.
We are glad to see your experience with humm was seamless and straightforward.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

Great service

Easy to navigate, fast feedback

29 April 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Jan,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Simon,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Rated 5 out of 5 stars

For me is awesome

For me is awesome

2 May 2026
Unprompted review
humm Classic - Ireland logo

Reply from humm Classic - Ireland

Hi Elizar,
Many thanks for your lovely review.
We are flattered to have received such a compliment!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look