The watch looks good, but the watch face has sharp edges. The metal watch band also feels cheap, with sharp edges and a poor finish. However, the watch is easy to navigate and quite impressive in use.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful its a rip off company that refuses to give any return address or refunds the quality of the goods are poor.Standard form of emails are all you get no customer 24hr service or 30 day mponey back... See more
Company sent 1 item after 4 weeks, the second item was never sent or refunded. Many email sent but received generic email back. Promised a refund, to date nothing. Stay away from this company, Chinese... See more
Company replied
Placed an order, waited 6 weeks only to be sent a thank you card, obviously this delay tactic of sending a tracking number etc and makes you think you are going to receive your goods. Bank fraud team... See more
Company replied
2.4
Poor
41 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Actually stays flat
tried two others before this the old ones wobble when you put them down this one feels heavier and doesn’t slip at all even on a smooth tile table so no more guessing angles finally
9 April 2026
Even Mist, No Sticky Residue
i’ve tried similar sprays – most left tacky films but this sits smooth. box opened easy and nozzle clicks in firm. skin feels light after, not greasy. honestly, way less mess than what my local store stocked.
9 April 2026
I ordered a pair of jeans on the 26th…
I ordered a pair of jeans on the 26th febuary never receved them and when i contacted shoppingmally they said they had been delivered on the 9th march told them I never receved them and have heard nothing back but pleanty emails from them wanting me to buy more stuff no thanks allready lost £23
9 March 2026
Unprompted review
I was kept in the loop from start to…finish
I was kept in the loop from start to finish. Was a pleaser dealing with Shopinmally. Arrived early which was great happy with the glasses. Really nice. Fit well good wuslitu. Thank you.
8 March 2026
Unprompted review
Good looking watch, but watch face has sharp edges
The watch looks good, but the watch face has sharp edges. The metal watch band also feels cheap, with sharp edges and a poor finish. However, the watch is easy to navigate and quite impressive in use. The packaging was not as shown in the ad. I hope this helps—it's an honest review.
6 February 2026
HAPPY GO LUCKY GLUE
It worked perfectly for the repair we needed, and we are very satisfied with it. The company provided great service.
5 February 2026
Wrong item sent, not as described but…
The wrong item was sent and it was not as described, but a refund was issued promptly without any fuss. Communication was friendly and fast.
10 January 2026
I would not give them a star but i had…
I would not give them a star but i had to so as i could move on.i would not like anyone else to get taken in by this crowed i dont know what else they are looking for i havent recevied anything from them and it was ordered on the 28th Nov.
25 December 2025
Unprompted review
Reply from Shopingmally
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@shopingmally.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Not happy with the product I received…
Not happy with the product I received one was the wrong colour and two it took ages to receive.
7 October 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Item not suitable told don’t return &…
Item not suitable told don’t return & they would return £12 of the £23.56 payment which I agreed to, after many emails asking where is my £12 still waiting. So I will never order from here again & advise others not to either. Have email letter pertaining to refund that they have never paid as proof.
10 September 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Avoid
Bought a suit which didn't fit ,like a previous review they had used a clip from another shop called no angel ,emailed shoppingmaly for a returns label( who tried to persuade me to swap the item) but 3 days on im still waiting and despite emailing them my emails are not being delivered to them ,I definitely won't be ordering off them again,thankfully I paid via klarna who acted on my behalf and refunded me ,please beware of this company as they they offer you partial refunds as to send back items to them is expensive ,yet they offer free returns ,I cant understand how this company is still allowed to trade they shouldn't be allowed to use other people's websites to show clothes as it will give these other companies bad reviews also through no fault of their own
18 September 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Item took a long time to arrive and was…
Item took a long time to arrive and was nothing like the picture. The material was thick, cheap and nasty! The advertising was used from another company called no angel which I follow and has nothing to do with them!! Fake!! Don’t use!!
9 September 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Oh no !
Oh no !! Wish I’d read the reviews before I ordered…expect I’ll get nothing delivered now !! 😫
31 August 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I responded to their advert online and…
I have written to the customer service but to no avail. Your company falls well below UK acceptable standards and should not be allowed to continue doing business in this country. Why is the relevant authorities not acting taking into account numerous negative reviews from victims of their scams.
I responded to their advert online and bought 5 Boss Shirts for the price of 2. It has been more than 3 weeks and I have heard nothing from the company. I have sent them emails but to no avail. Pila Shops appear to be a scam that the authorities need to investigate as they are scamming many people. Please keep away from them.
Megnath Rakatoo
2 August 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives. Please contact our customer service email address at service@shoppingmally.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Fraud fraud fraud
Placed an order, waited 6 weeks only to be sent a thank you card, obviously this delay tactic of sending a tracking number etc and makes you think you are going to receive your goods. Bank fraud team now involved.
14 July 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Company sent 1 item after 4 weeks
Company sent 1 item after 4 weeks, the second item was never sent or refunded. Many email sent but received generic email back. Promised a refund, to date nothing. Stay away from this company, Chinese cheap clothes, badly made and bad communication. Take them off Facebook.
12 July 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I am now very concerned
I am now very concerned, as I ordered and paid for items earlier this week and have had no acknowledgement. I fear this is a scam.
I have now received a rely from Shopingmally.com but it hasn’t addressed my concerns. They have my details - and my money - but have not replied to me direct.
5 August 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@shoppingmally.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
This is a scam
This is a scam. Ordered and paid and received nothing but a “thank you for your purchase”card. Contacted them and got blanked. I’ve seen others on Instagram reporting the same
1 June 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@shoppingmally.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Cancelled order
I was going to place an order with this company but after reading Trustpilot reviews I have decided not to bother.
If you cannot be bothered answering peoples queries about their orders or provide an email address for them to contact you then I worry what sort of company you are?
A few explanations and responses on how the customer can deal with their problems would make a massive difference.
28 July 2025
Unprompted review
Reply from Shopingmally
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@shoppingmally.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.